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Infected with Trojan Horse Generic19 and possible password logger


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3 replies to this topic

#1 dirtboy

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Posted 08 November 2010 - 11:55 AM

I am using Windows XP Pro on an HP Compaq system dc5700 Small Form Factor.

For the past few days, Internet Explorer (version 8) has either failed to open, opens unexpectedly or gets redirected. The problem continues to persist despite my having AVG installed (see below).

I have not been able to run either DDS or GMER. In both cases, the system restarts in the middle of running those programs and then I get a message on restart that says: Microsoft Windows: The system has recovered from a serious error. When I click on the details that the error contains, here is what I see:

C:\DOCUME~1\AVG\LOCALS~1\Temp\WER094e.dir00\Mini110810-01.dmp
C:\DOCUME~1\AVG\LOCALS~1\Temp\WER094e.dir00\sysdata.xml

I have AVG antivirus 2011 running. It reports the following infections (now in the Virus Vault):

Trojan Horse Generic19.CKYE
Trojan Horse PSW.Generic8.AFQT
Trojan Horse Generic19.CKYL
Trojan Horse Generic19.CKYM

I appreciate any help you can provide.

Update:

A new infection has been found by AVG Free 2011:

Trojan Horse Cryptic.BFI (5 instances)

Now cannot start Internet Explorer at all. (I am posting this info from a different computer on the same network).

Can anyone help?

EDIT: Posts merged ~BP

Edited by Budapest, 09 November 2010 - 04:16 PM.


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#2 myrti

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Posted 15 November 2010 - 09:51 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    hlp.dat
    winlogon.exe
    wininit.exe
    explorer.exe
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 dirtboy

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Posted 15 November 2010 - 10:35 AM

Thank you for the reply, myrti, but this problem has been resolved through other means.

#4 myrti

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Posted 15 November 2010 - 10:40 AM

Since this topic appears to be resolved, I will now close it. Thanks for letting us know.

If you need this topic re-opened please send me a PM.

Everyone else, please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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