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14 replies to this topic

#1 sam590

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Posted 08 November 2010 - 03:45 AM

Hi Could you help me to remove adware in my computer
everytime i open the link www.google.com it's direct to hxxp://www.google.cn.webhp.source.g.cn.search.qingsong123.com/

thank u ,

Sam,

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Edited by Orange Blossom, 08 November 2010 - 02:56 PM.
deactivated link. ~ OB


BC AdBot (Login to Remove)

 


#2 myrti

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Posted 15 November 2010 - 09:49 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    hlp.dat
    winlogon.exe
    wininit.exe
    explorer.exe
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 sam590

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Posted 16 November 2010 - 12:57 AM

Hi ,

Thanks for reply me .

Attached Files



#4 myrti

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Posted 16 November 2010 - 02:03 AM

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • extract RKUnhooker to your desktop
    Note** it is zipped up in a .rar file - If you do not have a program to unzip this type of file
    you can get a free one from here - http://www.7-zip.org/
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

is that a bird?  a plane? nooo it's the flying blueberry!

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#5 sam590

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Posted 16 November 2010 - 03:41 AM

ok .. here is the report

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#6 myrti

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Posted 16 November 2010 - 03:50 AM

Hi,

please run a scan with ComboFix next:Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Temporarily disable isable your AntiVirus and AntiSpyware applications. They may otherwise interfere with our tools
    Usually this can be done via a right click on the System Tray icon, check this tutorial for disabling the most common security programs: Link

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

There is a number of chinese sites in your trusted zone, did you add those:

O15 - HKLM\..Trusted Domains: 95599.cn ([easyabc] * in Trusted sites)
O15 - HKLM\..Trusted Domains: 95599.cn ([www] * in Trusted sites)
O15 - HKLM\..Trusted Domains: 95599.sh.cn ([ebank] * in Trusted sites)
O15 - HKLM\..Trusted Domains: 95599.sh.cn ([www] * in Trusted sites)
O15 - HKLM\..Trusted Domains: abchina.com ([www] * in Trusted sites)
O15 - HKU\S-1-5-21-57989841-839522115-1417001333-500\..Trusted Domains: 95599.cn ([easyabc] http in Trusted sites)
O15 - HKU\S-1-5-21-57989841-839522115-1417001333-500\..Trusted Domains: 95599.cn ([easyabc] https in Trusted sites)
O15 - HKU\S-1-5-21-57989841-839522115-1417001333-500\..Trusted Domains: 95599.cn ([www] http in Trusted sites)
O15 - HKU\S-1-5-21-57989841-839522115-1417001333-500\..Trusted Domains: 95599.cn ([www] https in Trusted sites)
O15 - HKU\S-1-5-21-57989841-839522115-1417001333-500\..Trusted Domains: abchina.com ([www] http in Trusted sites)
O15 - HKU\S-1-5-21-57989841-839522115-1417001333-500\..Trusted Domains: abchina.com ([www] https in Trusted sites)
O15 - HKU\S-1-5-21-57989841-839522115-1417001333-500\..Trusted Domains: com.cn ([mybank.icbc] https in Trusted sites)
O15 - HKU\S-1-5-21-57989841-839522115-1417001333-500\..Trusted Domains: com.cn ([vip.icbc] https in Trusted sites)
O15 - HKU\S-1-5-21-57989841-839522115-1417001333-500\..Trusted Domains: com.cn ([www.icbc] http in Trusted sites)


regrads myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#7 sam590

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Posted 16 November 2010 - 04:23 AM

Yes i did add these site .

Attached Files



#8 myrti

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Posted 16 November 2010 - 05:12 AM

Hi,

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Please click this link-->Jotti

When the jotti page has finished loading, click the browse button and navigate to the files listed below in bold, then click Submit. You will only be able to have one file scanned at a time.

C:\WINDOWS\System32\srsvc.dll
C:\WINDOWS\System32\abchZGHD11.dll

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/

Do you use a router? Do you know if others using the same router have the same problem?

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#9 sam590

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Posted 17 November 2010 - 01:31 AM

Hi ,

This file not exist "C:\WINDOWS\System32\srsvc.dll"

so i scanned this file's " srvsvc.dll "
"C:\WINDOWS\System32\abchZGHD11.dll"
And the result for all scanned is " found nothing "


Yes im using router .. but no body facing the same problem ,

Thank u ,

Sam,

#10 myrti

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Posted 17 November 2010 - 04:55 AM

Hi,

could you please install an alternate browser such as Firefox or Opera and let me know if you get redirected on it as well.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#11 sam590

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Posted 17 November 2010 - 05:21 AM

Hi ,

I already have google chrome .. but theres no problem with it .


thanx,


Sam,

#12 myrti

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Posted 17 November 2010 - 07:07 AM

Hi,

can you please reset Internet Explorer and see if that helps: http://support.microsoft.com/kb/923737

is that a bird?  a plane? nooo it's the flying blueberry!

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#13 sam590

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Posted 18 November 2010 - 02:48 AM

Hi . I already did and it's really helped ..
the problem solved .
thanks for you'r patient .

Thanx,

Sam,

#14 myrti

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Posted 22 November 2010 - 04:09 PM

Hi,

sorry for the delay and happy to hear the issue was solved. Just to be safe please run a scan with Eset:
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

is that a bird?  a plane? nooo it's the flying blueberry!

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#15 myrti

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Posted 27 December 2010 - 07:49 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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