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Help! Got unmountable boot drive blue screen error


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#1 sheada74

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Posted 08 November 2010 - 01:28 AM

Clicked on a search result for aesthtetic facial injections for my wife and got one of those fake virus software attacks so I shut my computer off. On reboot xp was trying to load first time and I got the unmountable boot drive blue screen with 'ed' for the code at the bottom.

Tried all forms of safe mode- nothing
tried original disk- still get blue screen
I have two HD and changed boot sequence- still got it

ran hard drive diagnostics and they all passed

unplugged computer too

Help is greatly appreciated!!!! Dell xps dimension 9200 3yrs old running xp. Thank you!!!

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#2 sheada74

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Posted 08 November 2010 - 01:32 AM

Just tried recovery console instructions and windows setup runs loads all files and still gives me blue screen after it says setup is starting windows.

This time I don't get the unmountable error, I get this:

***Stop: 0x0000007b then a bunch more numbers

I cannot get to the dos prompt to run a chkdsk either

#3 Broni

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Posted 08 November 2010 - 01:44 AM

unmountable boot drive error often means hard drive problem.

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/index.php?showtopic=28744&hl=hard+drive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps here

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#4 sheada74

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Posted 08 November 2010 - 01:48 AM

Thx for your reply but hdd came back okay- I ran twice

trying to run xp os disk but won't let me hit r for recovery.... Disk loads a bunch of stuff then I get the blue screen again with the stop message at bottom

yes I know how to boot from disk

#5 sheada74

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Posted 08 November 2010 - 01:51 AM

Nothing..... All roads lead to blue screen

#6 Broni

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Posted 08 November 2010 - 01:52 AM

Thx for your reply but hdd came back okay- I ran twice

You ran twice what?

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#7 sheada74

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Posted 08 November 2010 - 01:53 AM

Hard drive diagnostics

#8 Broni

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Posted 08 November 2010 - 01:54 AM

Using what?

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#9 sheada74

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Posted 08 November 2010 - 01:56 AM

The Dell onboard diagnostics

#10 Broni

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Posted 08 November 2010 - 01:58 AM

Re-read my reply #3 and proceed accordingly.

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#11 sheada74

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Posted 08 November 2010 - 02:01 AM

All I have right now is my iPhone.... How do I fix my main and only computer without another computer? You are asking me to visit sites and save onto a disk

#12 AustrAlien

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Posted 08 November 2010 - 04:20 AM

The Dell hdd diagnostics are good. That rules out a hdd issue.

Now the task is to run chkdsk /r (running chkdsk /p would be quicker and be all that is necessary).

The problem with booting from the XP CD with a SATA hdd is that you get a STOP 7B error .... UNLESS >>>

Enter the BIOS Setup Menu.
Locate the place where you can change the mode that the hdd runs as.
You need to change it from SATA to "IDE compatible". (the wording may not be exactly that, depending on your BIOS make)
Make the change and choose to exit saving the settings.

You should now be able to boot with the XP CD and run chkdsk /r successfully.

Let me know if you have any further problems.

Edited by AustrAlien, 08 November 2010 - 04:31 AM.

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#13 sheada74

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Posted 08 November 2010 - 09:16 AM

In my Dell system setup I have Sata operation option for raid on or raid autodetect/ata which says raid if signed drives otherwise ata

currently it's on factory default which is raid on

is this it???

#14 sheada74

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Posted 08 November 2010 - 11:30 AM

In my Dell system setup I have Sata operation option for raid on or raid autodetect/ata which says raid if signed drives otherwise ata

currently it's on factory default which is raid on

is this it???



#15 sheada74

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Posted 08 November 2010 - 12:17 PM

Answered my own question above and ran chkdsk /p and it took five mintues. Running r right now and it's taken a while only at 60%.

What next????




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