Hello. I am new to these Forums. I was hoping you that I could find some help because Dell has been no help at all. I am on my 4th replacement laptop and they have all had the same issue. I have two issues. The random restarts talked about here. The computer will freeze and then screen flashes with lines and a whole bunch of colors and then shuts off.
Other times, it freezes, goes blank, then different portions of the screen will reappear and disappear. The laptop is inoperable at this point until I close it, wait for it to hibernate and then reopen it.
Any help is appreciated. Thank you!
Dump File : 110710-16988-01.dmp
Crash Time : 11/7/2010 8:32:40 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 00000000`00000000
Parameter 2 : fffff880`009b9c70
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+126e0
File Description :
Product Name :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\110710-16988-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600