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#1 Mr. PH

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Posted 07 November 2010 - 05:01 PM

Hi,
My display resolution and depth are set to the lowest setting, and I clicked on the button to fix it, but nothing happened.
My hardware info is:

WDC WD800JD-75MSA3 (Disk drives)
Floppy disk drive (Floppy disk drives)
TEAC CD-ROM CD-224E-N (DVD/CD-ROM drives)

My computer is a DELL Optiplex GX620 with a DELL 1707FP monitor.
I have Windows XP Professional.

This problem happened after I updated my software, hardware, security updates at the microsoft updates site. When I restarted the computer, my display became messed up like Swimmer's. I tried to update the drivers and rollback the drivers, but nothing changed. Please help me fix this problem.

Edited by hamluis, 07 November 2010 - 06:43 PM.
Moved from dissimilar topic ~ Hamluis.


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#2 hamluis

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Posted 07 November 2010 - 06:45 PM

I would uninstall the current video driver (using Device Manager) and then install the appropriate, correct driver from http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PLX_GX620&os=WW1&osl=en&catid=&impid

Louis

#3 Mr. PH

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Posted 08 November 2010 - 08:25 PM

Ok I got it fixed. Thank you for the url link to the driver downloads page. I just had to update my driver for the chipset. I think I installed an incompatible driver when I updated from the microsoft updates site. Thanks for your help.

#4 hamluis

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Posted 09 November 2010 - 07:29 AM

Glad you were able to resolve it, happy computing :).

Louis




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