Take a trip to this webpage
for download links and instructions for running Combofix by sUBs
- Please be aware that this tool may require the PC to be rebooted so close any programs you have open before you start.
- When CF has finished, it will produce a log - C:\ComboFix.txt - copy and paste it into your next reply.
- Let me know how the PC is behaving.
There are two points to note from the instructions page:
1) The Recovery Console.
It is recommended that you install this as, in certain circumstances, it may be the difference between a successful repair and a reformat. If you are uncertain as to whether or not you already have the Recovery Console installed, simply run CF and it will prompt you if it does not detect it.
CF will complete some, but not all, of it's removal tasks without the installation of the Console so, should you choose not to allow the installation, you may not get the results you hoped for.
2) Disabling your Anti-Virus.
CF has been the victim of false-positive detections on occasion and a resident AV may incorrectly identify and delete part of the tool which won't do it much good. If you don't disable your AV, you may not get the results you hoped for either.