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Audio Stutter - during anything with sound


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#1 ihateadware52792

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Posted 07 November 2010 - 11:02 AM

Hi,

The audio on my Asus G series laptop stutters now and it's really weird. During a game, video, or just listening to music occasionally the audio will just stutter for a second or two. It'll just go like.. "bzzz" and then return back to whatever was playing. I just updated my drivers for my sound card and my video card. They're completely up to date. I'm not really sure how to attack this problem. It's sort of hard to test it, because I can't really make it stutter, so I'm thinking it wont be easy to fix. I think it only happens after my computer has been running for a while, but I cannot confirm that right now.

here are my specs

ASUS G60
NVIDIA GTS 360M 1GB
Intel iCORE i7 Q720 @ 1.60 ghz
6.0 GB RAM
Realtek high def audio
Windows 7 home premium 64 bit

Hopefully someone can help me out with this.

Thanks

LJ

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#2 Broni

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Posted 07 November 2010 - 12:26 PM

Download System Information for Windows (SIW free version)
No installation required.

After it scans your computer, navigate to Hardware>Sensors and post all info from there.

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#3 ihateadware52792

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Posted 07 November 2010 - 12:42 PM

Hi thanks for the reply. I've attached a text file for my Sensors.

Attached Files



#4 Broni

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Posted 07 November 2010 - 12:46 PM

Those look good, but...
Can you play some video, or start a game and provide another snapshot from SIW?

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#5 ihateadware52792

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Posted 07 November 2010 - 12:47 PM

heres the sensors again, with a video playing. (and episode of the office - lol )

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#6 Broni

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Posted 07 November 2010 - 12:51 PM

No change, so I doubt, it's overheating problem.

Let's see, what you have running there...

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

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#7 ihateadware52792

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Posted 07 November 2010 - 12:54 PM

Hi, heres my autoruns text file.

thanks for being so quick with the responses, and ironically the audio hasnt skipped and ive been on my laptop for about 2 hours today.

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#8 Broni

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Posted 07 November 2010 - 01:14 PM

Haha....it's always like that...

Let's eliminate some unnecessary startups and see, if it'll help.

Re-run Autoruns, click on "Logon" tab and UN-check following entries:

+ "EeeStorageBackup" - this is my main concern; first of all, I'm not a big fan of online backup; secondly, if you insist on that type of backup, I see no reason for it to be constantly running; it should be enough, if you simply run it manually, say, once a day; It may be actually causing your issue, when it kicks in to back up something; up to you
+ "Adobe ARM"
+ "GrooveMonitor"
+ "HP Software Update"
+ "SunJavaUpdateSched"
+ "UpdateLBPShortCut"
+ "UpdateP2GoShortCut"
+ "UpdReg"
+ "MagicDisc.lnk"
+ "Google Update"

Restart computer.

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#9 ihateadware52792

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Posted 07 November 2010 - 01:19 PM

I unchecked what you said to uncheck, and restarted.

now what.

#10 Broni

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Posted 07 November 2010 - 01:24 PM

Use your computer normally for a day, or so and see, if the issue will occur again.

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#11 ihateadware52792

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Posted 07 November 2010 - 01:26 PM

alright thanks a lot for your help so far. If the stutter occurs again I'll post back on here what happened right away.

#12 Broni

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Posted 07 November 2010 - 01:30 PM

Cool :huh:

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#13 ihateadware52792

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Posted 07 November 2010 - 02:54 PM

It just happened. I'm updating Battlefield Bad Company 2 while listening to music with Zune Software, and it stuttered for like 2 seconds.

#14 cryptodan

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Posted 07 November 2010 - 02:58 PM

Are you using on board audio?

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#15 ihateadware52792

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Posted 07 November 2010 - 03:03 PM

http://speccy.piriform.com/results/nqnVYr3CJQm2MUYO2oJITci




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