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Windows secutiry telling me my firewall is off...but it's not..?

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#1 RhonB


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Posted 06 November 2010 - 09:12 PM

Hi All,

My Windows security centre is telling me that my PC Tools Firewall is turned off, but it isn't. I have tried turning it off and back on, but the Security Center still tells me it's off...what is this? :blink:

Also, at startup I am getting this strange error...

C\Program Files\NOS\bin\getplus_helper_3004.dll
This module could not be found

Now what is this??? <_<

Any reponses would be greatly appreciated.



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#2 cryptodan


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Posted 07 November 2010 - 06:02 AM

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

#3 hamluis



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Posted 07 November 2010 - 08:44 AM

Info on GetPlus at http://www.nosltd.com/index.php/support/support-faq

The file/folder seems to be possibly associated with Adobe Download Manager or browser add-ons, from what I can see.


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