i have a serious redirect issue.
and my email keeps getting hijacked and sends spam to my contacts.("fixed" by changing password")
running w/ windows xp home, service pac3, internet explorer8. im only able to stay on this site long enough because i just installed safari and it allows me to stay on long enough without being redirected to random sites.
system restore will not work
malwarbyes,superantispy, and a few others will not run normal or in safe mode.
adaware will run in normal or safemode, but finds only cookies see report following description of errors.
error messages:
1.) svhost.exe - application errors the isntruction at "0x001ae" recieved memory at 0x0000000" the memory could not be written
2.)spooler subsytem app has encountered a problem
not sure if this helps, i cant make heads or tails of it, but here is a hijack this log and adaware log.
hijackthis:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:23:02 PM, on 11/6/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.5.0_10\bin\jucheck.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Documents and Settings\Toshiba1\Local Settings\Temporary Internet Files\Content.IE5\5IGMCH04\HijackThis[1].exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Toshiba1\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\4.3.0.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\4.3.0.5\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\4.3.0.5\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Web-Based Email Tools - http://email10.secureserver.net/Download.CAB
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} (Image Uploader Control) - http://www.ritzpix.com/net/Uploader/LPUploader57.cab
O16 - DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://talk321communications.webex.com/client/T27L/webex/ieatgpc.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Filter hijack: text/html - {e9152eb6-9e3a-496f-ac9c-3392a94e1a73} - C:\WINDOWS\msv1_0.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: COM+ System Applications (COMSystemApp) - Unknown owner - C:\WINDOWS\dllhost.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
--
End of file - 8659 bytes
xxxxxxxxxxxxxxxxxxxxXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
adaware log:
Logfile created: 11/6/2010 18:09:55
Ad-Aware version: 8.3.5
Extended engine: 3
Extended engine version: 3.1.2770
User performing scan: Toshiba1
*********************** Definitions database information ***********************
Lavasoft definition file: 150.147
Genotype definition file version: 2010/11/03 13:46:28
Extended engine definition file: 7221.0
******************************** Scan results: *********************************
Scan profile name: Smart Scan (ID: smart)
Objects scanned: 16128
Objects detected: 1
Type Detected
==========================
Processes.......: 0
Registry entries: 0
Hostfile entries: 0
Files...........: 0
Folders.........: 0
LSPs............: 0
Cookies.........: 1
Browser hijacks.: 0
MRU objects.....: 0
Removed items:
Description: www.new* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409109 Family ID: 0
Scan and cleaning complete: Finished correctly after 919 seconds
*********************************** Settings ***********************************
Scan profile:
ID: smart, enabled:1, value: Smart Scan
ID: folderstoscan, enabled:1, value:
ID: useantivirus, enabled:1, value: true
ID: sections, enabled:1
ID: scancriticalareas, enabled:1, value: true
ID: scanrunningapps, enabled:1, value: true
ID: scanregistry, enabled:1, value: true
ID: scanlsp, enabled:1, value: true
ID: scanads, enabled:1, value: false
ID: scanhostsfile, enabled:1, value: false
ID: scanmru, enabled:1, value: false
ID: scanbrowserhijacks, enabled:1, value: true
ID: scantrackingcookies, enabled:1, value: true
ID: closebrowsers, enabled:1, value: false
ID: filescanningoptions, enabled:1
ID: archives, enabled:1, value: false
ID: onlyexecutables, enabled:1, value: true
ID: skiplargerthan, enabled:1, value: 20480
ID: scanrootkits, enabled:1, value: true
ID: rootkitlevel, enabled:1, value: mild, domain: medium,mild,strict
ID: usespywareheuristics, enabled:1, value: true
Scan global:
ID: global, enabled:1
ID: addtocontextmenu, enabled:1, value: true
ID: playsoundoninfection, enabled:1, value: false
ID: soundfile, enabled:0, value: N/A
Scheduled scan settings:
<Empty>
Update settings:
ID: updates, enabled:1
ID: launchthreatworksafterscan, enabled:1, value: silently, domain: normal,off,silently
ID: deffiles, enabled:1, value: downloadandinstall, domain: dontcheck,downloadandinstall
ID: licenseandinfo, enabled:1, value: downloadandinstall, domain: dontcheck,downloadandinstall
ID: schedules, enabled:1, value: true
ID: updatedaily1, enabled:1, value: Daily 1
ID: time, enabled:1, value: Thu Oct 07 23:13:00 2010
ID: frequency, enabled:1, value: daily, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false
ID: updatedaily2, enabled:1, value: Daily 2
ID: time, enabled:1, value: Thu Oct 07 05:13:00 2010
ID: frequency, enabled:1, value: daily, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false
ID: updatedaily3, enabled:1, value: Daily 3
ID: time, enabled:1, value: Thu Oct 07 11:13:00 2010
ID: frequency, enabled:1, value: daily, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false
ID: updatedaily4, enabled:1, value: Daily 4
ID: time, enabled:1, value: Thu Oct 07 17:13:00 2010
ID: frequency, enabled:1, value: daily, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false
ID: updateweekly1, enabled:1, value: Weekly
ID: time, enabled:1, value: Thu Oct 07 23:13:00 2010
ID: frequency, enabled:1, value: weekly, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: true
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: true
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false
Appearance settings:
ID: appearance, enabled:1
ID: skin, enabled:1, value: default.egl, reglocation: HKEY_LOCAL_MACHINE\SOFTWARE\Lavasoft\Ad-Aware\Resource
ID: showtrayicon, enabled:1, value: true
ID: autoentertainmentmode, enabled:1, value: true
ID: guimode, enabled:1, value: mode_simple, domain: mode_advanced,mode_simple
ID: language, enabled:1, value: en, reglocation: HKEY_LOCAL_MACHINE\SOFTWARE\Lavasoft\Ad-Aware\Language
Realtime protection settings:
ID: realtime, enabled:1
ID: infomessages, enabled:1, value: onlyimportant, domain: display,dontnotify,onlyimportant
ID: layers, enabled:1
ID: useantivirus, enabled:1, value: true
ID: usespywareheuristics, enabled:1, value: true
ID: modules, enabled:1
ID: processprotection, enabled:0, value: true
ID: onaccessprotection, enabled:0, value: true
ID: registryprotection, enabled:0, value: true
ID: networkprotection, enabled:0, value: true
****************************** System information ******************************
Computer name: TOSHIBA
Processor name: Intel® Pentium® M processor 1.73GHz
Processor identifier: x86 Family 6 Model 13 Stepping 8
Processor speed: ~1729MHZ
Raw info: processorarchitecture 0, processortype 586, processorlevel 6, processor revision 3336, number of processors 1, processor features: [MMX,SSE,SSE2]
Physical memory available: 716242944 bytes
Physical memory total: 1063698432 bytes
Virtual memory available: 1875472384 bytes
Virtual memory total: 2147352576 bytes
Memory load: 32%
Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Windows startup mode:
Running processes:
PID: 164 name: \SystemRoot\System32\smss.exe owner: SYSTEM domain: NT AUTHORITY
PID: 220 name: \??\C:\WINDOWS\system32\csrss.exe owner: SYSTEM domain: NT AUTHORITY
PID: 244 name: \??\C:\WINDOWS\system32\winlogon.exe owner: SYSTEM domain: NT AUTHORITY
PID: 288 name: C:\WINDOWS\system32\services.exe owner: SYSTEM domain: NT AUTHORITY
PID: 300 name: C:\WINDOWS\system32\lsass.exe owner: SYSTEM domain: NT AUTHORITY
PID: 456 name: C:\WINDOWS\system32\svchost.exe owner: SYSTEM domain: NT AUTHORITY
PID: 516 name: C:\WINDOWS\system32\svchost.exe owner: NETWORK SERVICE domain: NT AUTHORITY
PID: 580 name: C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe owner: SYSTEM domain: NT AUTHORITY
PID: 732 name: C:\WINDOWS\Explorer.EXE owner: Toshiba1 domain: TOSHIBA
PID: 880 name: C:\WINDOWS\System32\wbem\unsecapp.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1364 name: C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe owner: Toshiba1 domain: TOSHIBA
PID: 1496 name: C:\WINDOWS\System32\svchost.exe owner: SYSTEM domain: NT AUTHORITY
Startup items:
Name: HP Software Update
imagepath: "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
Name: Adobe Reader Speed Launcher
imagepath: "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
Name: Adobe ARM
imagepath: "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Name: SunJavaUpdateSched
imagepath: "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
Name: QuickTime Task
imagepath: "C:\Program Files\QuickTime\qttask.exe" -atboottime
Name: iTunesHelper
imagepath: "C:\Program Files\iTunes\iTunesHelper.exe"
Name: Malwarebytes' Anti-Malware
imagepath: C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
Name: PostBootReminder
imagepath: {7849596a-48ea-486e-8937-a2a3009f31a9}
Name: CDBurn
imagepath: {fbeb8a05-beee-4442-804e-409d6c4515e9}
Name: WebCheck
imagepath: {E6FB5E20-DE35-11CF-9C87-00AA005127ED}
Name: SysTray
imagepath: {35CEC8A3-2BE6-11D2-8773-92E220524153}
Name: {438755C2-A8BA-11D1-B96B-00A0C90312E1}
imagepath: Browseui preloader
Name: {8C7461EF-2B13-11d2-BE35-3078302C2030}
imagepath: Component Categories cache daemon
Name:
location: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Acrobat Assistant.lnk
imagepath: C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
Name:
imagepath: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\desktop.ini
Name:
location: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
imagepath: C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
Bootexecute items:
Name:
imagepath: autocheck autochk *
Name:
imagepath: lsdelete
Running services:
Name: DcomLaunch
displayname: DCOM Server Process Launcher
Name: Eventlog
displayname: Event Log
Name: helpsvc
displayname: Help and Support
Name: Lavasoft Ad-Aware Service
displayname: Lavasoft Ad-Aware Service
Name: PlugPlay
displayname: Plug and Play
Name: RpcSs
displayname: Remote Procedure Call (RPC)
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
any help would be appreciated, please let me know what other info would be needed, i tried to post all the symptoms.
just got redirected to:
hxxp://results.google-analytics.com/
hope this helps
Deactivate link and merge posts. ~ OB
hello, i can add a new symptom....my computer does not allow me to enter this site(bleeping computer).
neither from safari or IE.
in desperation i downloaded kapersky and ran it.
it found:
ROOTKIT.WIN32.TDSS.D
WORM.WIN32.AUTORUN.DMS
any ideas?
thank you in advance
EDIT: Posts merged ~BP
Edited by Budapest, 10 November 2010 - 01:10 AM.