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redirect search malware

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#1 miska&travis


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Posted 06 November 2010 - 04:59 PM

I have had the redirect problem with search engines, the one where you can get to your home page and type in a search but when you click on the links you end up in some odd place that usually consists of adverts and fake anti viral products, it affected, yahoo, google, bling and msn search on all my browsers, Internet Explorer, Firefox and Chrome. I had managed somehow, with the help of AVG, Avast, Kaspersky, Virgin Internet Security, Hijackthis, combofix, registry cleaners and windows washer and defender to remove it from Firefox.

However, nothing including searching the registry keys for tdss and other malware would remove it from Internet explorer and Chrome. I hate to be defeated so I copied and pasted the links from the search engines for answers, some of which brought me to this site and some to others.. I found somewhere at the bottom of a page of comments on searching for a fix a link to hitman pro 3.5. I think it was a general rant of comments to google because of the redirection people were getting. I ran this antivirus software and it cleared the search problem straight away.

I am now very concerned about this, what I had picked up from the various anti virus and malware products was that the search redirect had ip adresses that were sourced from Holland. Hitman Pro seems to originate from the same country, yet is marketed as a legal product. Could the anti virus and the virus be linked? I now wonder by running this product what more I might of unleashed on my computer. Which I obviously do not want to reformat because I have so much work on it.

Anyone else heard of hitman pro or used it to remove the problem?

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#2 erikloman


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Posted 07 November 2010 - 04:05 PM

Hitman Pro is available since 2004:

Research papers on TDL3 rootkit from major AV vendors can be found here:

The forum also lists other tools that can clean TDL3 rootkit.

So you see, the big names know how the rootkit works. Their products just don't reflect their research.

... what I had picked up from the various anti virus and malware products was that the search redirect had ip adresses that were sourced from Holland

Where did you read this?

Edited by erikloman, 07 November 2010 - 04:19 PM.

#3 boopme


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Posted 08 November 2010 - 03:37 PM

Hello and welcome, I am moving this to the Am I Infected forum.

Please run these,post back the logs and an update on how it's running.

Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller. will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
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