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These files can't be opened - message


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24 replies to this topic

#1 Bubble10

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Posted 06 November 2010 - 02:23 PM

Hi,

my husbands laptop got lately the issue, that he can't open files. He always get's this message
Posted Image

I used google and found some posts and I tried them and still the same issue :-( .... Anyone out there who can help me to fix the problem?

OS: Windows7 64bit
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#2 Zuhl3156

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Posted 06 November 2010 - 02:31 PM

Expand 'Show Details' and see which files can't be opened. Then click on the blue lettering telling you "Why can't these files be opened" and see what it says.

#3 keyboardNinja

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Posted 06 November 2010 - 02:33 PM

What types of files is he trying to open?

Have you seen this? These files can't be opened. Your Internet security settings prevented one or more files from being opened
PICNIC - Problem In Chair, Not In Computer

Posted Image Posted Image

20 Things I Learned About Browsers and the Web

#4 Bubble10

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Posted 06 November 2010 - 02:52 PM

@Zuhl3156: these files are .exe files

@keyboardNinja: Yes I have seen this and tried it. Still have that issue :-(

#5 keyboardNinja

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Posted 06 November 2010 - 02:57 PM

click on the blue lettering telling you "Why can't these files be opened" and see what it says.


PICNIC - Problem In Chair, Not In Computer

Posted Image Posted Image

20 Things I Learned About Browsers and the Web

#6 Bubble10

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Posted 06 November 2010 - 03:21 PM


click on the blue lettering telling you "Why can't these files be opened" and see what it says.



Posted Image
in the last step it says: Do one of the following:

To add a site, type the URL into the Add this website to the zone box, and then click Add.

To remove a site, under Websites, click the URL for the website that you want to remove, and then click Remove.


But how can I add it as a URL, when it is a file on the laptop?

Edited by Bubble10, 06 November 2010 - 03:22 PM.


#7 Zuhl3156

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Posted 06 November 2010 - 03:30 PM

Right-click on the file in your downloads folder. When the Properties panel opens, see if there is a box at the bottom of the 'General' tab called 'Security'. It should say that this file has been blocked because it came from another computer. Click the 'Unblock' box and it should then run.
http://sidila.bay.livefilestore.com/y1prddw9u_ZBkVvYYMCF99e_cPdrMllL_5rLU8nmRPxhXrynHsHDIrKwSZf51adq_0Fq_W-KhdOFc8MZ02pm6U8-UrXIl4ZZSYW/Security.PNG?psid=1

Edited by Zuhl3156, 06 November 2010 - 03:36 PM.


#8 Bubble10

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Posted 06 November 2010 - 04:19 PM

Right-click on the file in your downloads folder. When the Properties panel opens, see if there is a box at the bottom of the 'General' tab called 'Security'. It should say that this file has been blocked because it came from another computer. Click the 'Unblock' box and it should then run.
http://sidila.bay.livefilestore.com/y1prddw9u_ZBkVvYYMCF99e_cPdrMllL_5rLU8nmRPxhXrynHsHDIrKwSZf51adq_0Fq_W-KhdOFc8MZ02pm6U8-UrXIl4ZZSYW/Security.PNG?psid=1


Thanks, will try it, as soon as I can.... I will let you know, if it worked

Edited by Bubble10, 06 November 2010 - 04:20 PM.


#9 Bubble10

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Posted 06 November 2010 - 09:44 PM

@Zuhl3156: I did what you said and it's still giving me that error message. I unchecked the box and restarted the laptop.

#10 Blathnat

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Posted 07 November 2010 - 12:34 AM

Try right click on the file and then run as administrator. Another screen may pop up that requires a box to be unchecked.

#11 ThunderZ

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Posted 07 November 2010 - 12:49 AM

@Zuhl3156: I did what you said and it's still giving me that error message. I unchecked the box and restarted the laptop.



Do not restart the PC after following Zuhl3156`s instructions.

#12 Bubble10

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Posted 08 November 2010 - 09:50 AM

Sorry for the late reply, but I didn't had the chance to use my hubby's laptop.
Right now I started his laptop in Safe Mode with Networking and Malwarebytes is running (Quick Scan, didn't show any infections).
I deleted the program I wanted to install and will reinstall it via thumbdrive (got the program on my PC, so I don't have to download it from the internet)

#13 Bubble10

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Posted 08 November 2010 - 10:22 AM

So, Malwarebytes didn't find anything (quick scan and full scan)
Tried to re-install program, still same error message, but no tab on the properties, where I can select "Unblock"

Had another "These files can't be opened"-Window pop-up with this under 'Show details" : c:\Windows\system32\dinotify.exe ... i even got it with another one: \system32\GfxUI.exe ...It really affects only .exe-files and nothing else.

#14 Bubble10

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Posted 08 November 2010 - 10:54 AM

Just did a chkdsk c: an there ar no problems with the files system

#15 thrillhouse

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Posted 08 November 2010 - 11:18 AM

in user account control settings (find it in start search) is yours set to default?




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