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Lost internet explorer after malware removal


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#1 jsnyder

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Posted 05 November 2010 - 11:48 PM

I have a Dell laptop running Windows 7 and Macafee security. Got infected with Thinkpoint malware. Followed all the instructions to download Malwarebytes to remove the virus. Seemed to work. A few days later, my internet explorer won't connect to my home's wireless router. My older laptop running XP connects just fine. Weird thing is, I can connect to my school e-mail account (Office Outlook web access) and my gradebook on our district's server, but nothing else connects (yahoo, google, ancestry, etc.)

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#2 frankp316

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Posted 06 November 2010 - 05:01 AM

Malware will sometimes change proxy settings that will prevent you from connecting to the internet. Have a look at that. You also may want to post in Am I Infected just to be sure that you are clean.




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