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XP Pro logs on, and instantly logs off


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4 replies to this topic

#1 DnDer

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Posted 05 November 2010 - 11:04 PM

This laptop has XP Pro on it, with 2 user accounts. One that is not password protected, and one that is.

The user account that is not password protected, you click at the logon screen, and it tell you it's logging in. Then it loads the wallpaper and nothing else. Immediately after seeing the wallpaper load, it goes back to the "logging off" notification, and returns to the welcome screen. I've received identical results CTRL-ALT-DELing into the administrator account (which is not password protected). It loads, shows the wallpaper briefly, then logs off and returns to the welcome screen.

I do not have the password to the last account to test if this is happening with all the accounts.

I'm not sure what to do. Is this something to load up the recovery console for? I'm not getting errors for the physical disk, and it's obviously booting into windows (two of the primary reasons a person would load up the recovery console - to chkdsk or fixmbr). What tools or utilities do I need to load up to diagnose and cure this problem?

Edited by hamluis, 06 November 2010 - 08:02 AM.
Moved from XP forum to Am I Infected ~ Hamluis.


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#2 DnDer

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Posted 05 November 2010 - 11:47 PM

Figures I only find it after asking for help. For anyone who wants it:



1. login to XP recovery console (after booting off XP CD)

2. from the c:\windows> prompt, type:

expand [cd rom drive]:\i386\userinit.ex_ system32



Now, onto the infections the computer actually has.

#3 dc3

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Posted 06 November 2010 - 02:07 AM

My suggestion for you would be to follow the instructions in This Guide starting at Step 6.

Once the proper logs are created, then make a NEW TOPIC and post it HERE Please include a description of your computer issues and what you have done to try to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

If you have any questions, please feel free to reply to this thread and ask.

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#4 DnDer

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Posted 06 November 2010 - 01:54 PM

Not a problem.

Here should be the topic with my logs.

#5 Animal

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Posted 06 November 2010 - 03:24 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.

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