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Random redirects and occasional pop-up while browsing with Firefox (particularly when using Firefox Add-On StumbleUpon)


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3 replies to this topic

#1 Nessaj

Nessaj

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Posted 05 November 2010 - 08:07 PM

Hello,

I have been lurking bleepingcomputer as a non-member for a while now. I typically am able to find the instructions to fix almost any problem a computer (be it mine or a friends) has from your forum. Now it seems I am unable to find the solution to my specific problem, so I finally signed up as a member! My problem is similar to all these redirect virus issues I have been reading, but slightly different and not quite the same.

Here's the problem:
Randomly when I am browsing the internet, every now and again a site that I come across (typically while using StumbleUpon [Firefox Add-On]) will redirect to some completely random site. It doesn't appear to follow any pattern, and has redirected to various different websites. The websites I am redirected to are rarely the same website I was redirected to before, the only exception being theclickcheck.com and yellowpages.com, both of these websites I have been redirected to more than once. Additionally, even if I don't have a browser open a pop-up will appear in a new window. If a browser is open, the pop-up window error will occur more frequently it seems(in a separate window, not a separate tab). Also, I noticed each redirect or pop-up goes through google-analytics.com, so this may still be the google redirect virus, but I am unsure.

I have had this issue for about a week now, and I have been unable to get the time to really find the problem. I wish to do online banking, bill paying, and the what not but fear that my information might become compromised.

So far, this is my current efforts to find the problem:
- Full System Scan using ESET Smart Security 4 [This is the upgraded version of just the standard ESET NOD32 Antivirus 4]
- Ran HitmanPro35, found nothing (probably was unnecessary to run Hitman)
- Downloaded and ran TDSSKiller from http://support.kaspersky.com/viruses/solutions?qid=208280684 (Found a potential problem with a file called sptd.sys, which I later learned is part of Daemon Tools)
- Downloaded Defogger.exe (To block CD emulation before I post logs here)
- Checked the 'hosts' file in C:\WINDOWS\system32\drivers\etc for any potential tampering or modification as it had been suggested on other websites. No problems detected.
- Just downloaded MalwareBytes and currently running a full scan. I have ran so many scans already with other programs, I am not sure if MalwareBytes will find anything, but I know you guys like it for your logs, so I am in the process of doing that now.

Any help would be greatly appreciated. I apologize for the lengthy post, but I know it is extremely helpful for me when im lurking around if someone is more specific with there problem and has posted some of their attempted solutions. Also, I hope by describing my problem and attempted fixes this will aid in finding the solution.

Thanks a bunch!

Nessaj

Here is my MalwareBytes log.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.13

11/5/2010 6:10:27 PM
mbam-log-2010-11-05 (18-10-27).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|G:\|H:\|)
Objects scanned: 250038
Time elapsed: 1 hour(s), 15 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

EDIT: Posts merged ~BP

Edited by Budapest, 11 November 2010 - 04:37 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 13 November 2010 - 02:49 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply



Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • extract RKUnhooker to your desktop
    Note** it is zipped up in a .rar file - If you do not have a program to unzip this type of file
    you can get a free one from here - http://www.7-zip.org/
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 16 November 2010 - 12:39 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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  • Local time:02:45 PM

Posted 18 November 2010 - 11:23 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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