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Explorer.EXE - Application Error


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#1 asrk

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Posted 05 November 2010 - 01:58 PM

My operating system is Windows XP Home.

Did not install new programs/upgrades but did uninstall games that have not been used in over a year. After the uninstall, when I tried to start up, instead of the usual 4 user choices as before, I am asked my password for my desktop, when that is typed in I get Explorer.EXE-Application Error
The application failed to initialize properly
(0xc015002)Click on OK to terminate the application

When I try Safe Mode with Prompt, I am still asked for my password and when typed in, I get a gray screen with Safe Mode logo on all 4 sides but no icons. If any information is available on how I may solve this problem it will be greatly appreciated.

asrk

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#2 hamluis

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Posted 05 November 2010 - 02:59 PM

System manufacturer and model, please?

From what I see...this error occurs when users are trying to install something.

Did you try Last Known Good Configuration? The other safe mode boot options?

Louis

#3 asrk

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Posted 05 November 2010 - 07:03 PM

Thanks for your help Louis. It's Dell Dimension 8400

#4 asrk

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Posted 05 November 2010 - 07:11 PM

Just tried Last Known Good Configuration, still am getting the Application Error

#5 hamluis

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Posted 05 November 2010 - 07:35 PM

Do you have the XP Recovery Console installed?

If so, try running chkdsk /r command.

Outside of a repair install, I really can't think of anything else to suggest.

I can't find anything pertinent at the Dell website.

Louis

#6 asrk

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Posted 07 November 2010 - 03:23 PM

Thanks very much for your help.

Asrk




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