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Backdoor Trojan


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#1 schnell

schnell

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Posted 24 November 2005 - 04:26 AM

Hi from Australia guys:
Any help you can offer would be much appreciated. I am new to all this so please be patient with this newbie. :thumbsup: My sone runs anOlympus MRobe 100 mp3 player which uses m:trip software to interface with our pc. Yesterday I had a warning from Nortan Av 2005 that the file c:\windows\system32\mrobeservice.exe was infected with the backdoor troja. I followed NAV's online instructions and used safe mode to delete the file. As a result the mrobe device will now no longer "talk" to the pc and the "sync" button which allows the exchange between deive and pc is greyed out and ineffective. I uninstalled the mrobe software and then reinstalled. Still same problem. Which would seem to suggest that the exe file is not loaded by the mrobe installer but is present in Windows XP SP2 Home Edition. Thing is I checked my backups both in partitioned d: drive restore environment AND in my Maxtor One Touch backup and the file aint there. Please help. Don't know what to do next :flowers:

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