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#1 giggs

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Posted 05 November 2010 - 02:33 AM

Hello .. I am not sure if this is the place to post this or not as this is my first post and I am not too literate when it comes to removing a virus.

First my AVG prgram kept flashing up over and over and over saying I had a virus called Win32/Patched.Fr virus. So I went searching for ways to possibly remove it. It was suggested that I try ESET. I downloaded the program and ran it. Here are the results:

C:\Documents and Settings\All Users\Documents\Server\hlp.dat Win32/Bamital.EQ trojan cleaned by deleting (after the next restart) - quarantined
C:\Documents and Settings\Marie\Local Settings\Temp\tmp1ffe0cb7\c_ALL.exe a variant of Win32/Kryptik.HWL trojan cleaned by deleting - quarantined
C:\WINDOWS\explorer.exe Win32/Bamital.EQ trojan unable to clean
C:\WINDOWS\system32\winlogon.exe Win32/Bamital.EQ trojan unable to clean
D:\PSP Programs\Nero-9.2.6.0_trial.exe Win32/Toolbar.AskSBar application deleted - quarantined
Operating memory Win32/Bamital.EQ trojan


Can someone please help me?

thank you in advance.

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#2 Orange Blossom

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Posted 05 November 2010 - 11:45 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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