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Malware?


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5 replies to this topic

#1 idstone1

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Posted 04 November 2010 - 11:28 PM

Need help. Firewall and Security Centre switches off, Auto windows update failing.
Command mbx shows

device: opened successfully
user: MBR read successfully
kernel: MBR read successfully
detected hooks:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskST9160310AS________________________
_____0303____#5&18f624a4&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device n
ot found
\Driver\atapi DriverStartIo -> 0x86D7D292
user != kernel MBR !!!
sectors 312581806 (+255): user != kernel
Warning: possible TDL4 rootkit infection !

Edited by hamluis, 05 November 2010 - 07:13 AM.
Removed empty posts ~ Hamluis.


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#2 Orange Blossom

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Posted 04 November 2010 - 11:32 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 idstone1

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Posted 04 November 2010 - 11:51 PM

cannot insert dds.txt. It shows me, that there are connectivit yproblems... why? How can I now attache A FILE?

#4 AustrAlien

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Posted 05 November 2010 - 12:51 AM

Sorry to say this ... but you have posted in the wrong forum (the Am I Infected? forum).

Please use the following link to Post a new malware removal request

in this forum Virus, Trojan, Spyware, and Malware Removal Logs

A Moderator will be along and remove what you have posted here.
AustrAlien
Google is my friend. Make Google your friend too.

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#5 idstone1

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Posted 05 November 2010 - 01:05 AM

Opened a new TOPIC (http://www.bleepingcomputer.com/forums/topic358637.html), thank you

#6 hamluis

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Posted 05 November 2010 - 07:10 AM

Reference: http://www.bleepingcomputer.com/forums/topic358637.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

Earlier, I sent you a PM reiterating these same points.

To avoid confusion, I am closing this topic...good luck with your log topic.

Louis




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