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antivirus studio 2010 n BSOD

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2 replies to this topic

#1 adept


  • Members
  • 5 posts
  • Local time:06:01 AM

Posted 04 November 2010 - 06:45 PM

ok so a few days back i got one of those fake antivirus viruses called Antivirus Studio 2010. i followed guides on how to remove it from various tech sites, and have successfully removed other fake antiviruses myself. i deleted various registries and programs associated with the virus, and then ran a followeup mbam scan. however im still experiencing problems. The antivirus Studio 2010 no longer pops up or starts(i believe the program is fully removed) but there are still a lot of programs in the task manager that i dont recognize. i also get a BSOD when occasionaly and my default browser GChrome doesnt work.
heres my HJLog from normal mode. if you need one from safemode as well i have that:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:57:26 PM, on 11/4/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16671)
Boot mode: Normal

Running processes:
C:\Program Files\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Jason\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\PacketiX VPN Client English\vpnclient.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Jason\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe
O1 - Hosts: gs.apple.com
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: C:\Windows\system32\ostg54so.dll - {B6BA40C1-A501-59BD-F413-03B03A2C8952} - C:\Windows\system32\ostg54so.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\\coIEPlg.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Foxit Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Jason\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files\ATI\ATICustomerCare\ATICustomerCare.exe"
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [BCD2000] %SystemRoot%\system32\bcd2kcpan.exe
O4 - HKLM\..\Run: [uPc+kt0NknMCxl] rundll32.exe C:\Windows\system32\bngdlhd5.dll, SystemServer
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [uPc+kt0NlyTaXms] rundll32.exe C:\Windows\system32\gocmwmxxp6.dll, SystemServer
O4 - HKLM\..\Run: [Mquta] C:\Windows\services.exe
O4 - HKLM\..\Run: [MqpSc] C:\Windows\avp32.exe
O4 - HKLM\..\Run: [MqmPqg] C:\Windows\TEMP\hexdump.exe
O4 - HKLM\..\Run: [MqmPgP] C:\Windows\TEMP\win32.exe
O4 - HKLM\..\Run: [MqmPOc] C:\Windows\TEMP\f7h4f.exe
O4 - HKLM\..\Run: [MqmPY] C:\Windows\TEMP\cmd.exe
O4 - HKLM\..\Run: [MqsZ] C:\Windows\mdm.exe
O4 - HKLM\..\Run: [MqmPz9] C:\Windows\TEMP\nvsvc32.exe
O4 - HKLM\..\Run: [MqqZ] C:\Windows\cmd.exe
O4 - HKLM\..\Run: [Mqsuc] C:\Windows\lsass.exe
O4 - HKLM\..\Run: [uPc+kt0NpfkaXms] rundll32.exe C:\Windows\system32\yans0bxtyw.dll, SystemServer
O4 - HKLM\..\Run: [MqmPud] C:\Windows\TEMP\urlecxk.exe
O4 - HKLM\..\Run: [MqmPwpc] C:\Windows\TEMP\services.exe
O4 - HKLM\..\Run: [Mqvpe] C:\Windows\winamp.exe
O4 - HKLM\..\Run: [MqmPqe] C:\Windows\TEMP\login.exe
O4 - HKLM\..\Run: [MqmPvc] C:\Windows\TEMP\user.exe
O4 - HKLM\..\Run: [MqmPeP] C:\Windows\TEMP\avp32.exe
O4 - HKLM\..\Run: [Mqug] C:\Windows\smss.exe
O4 - HKLM\..\Run: [Vxijegozavo] rundll32.exe "C:\Windows\system32\config\systemprofile\AppData\Local\utoxitig.dll",Startup
O4 - HKLM\..\Run: [Mquvc] C:\Windows\setup.exe
O4 - HKLM\..\Run: [Mquse] C:\Windows\svchost.exe
O4 - HKLM\..\Run: [Mqtw+] C:\Windows\nvsvc32.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [Aim] "C:\Program Files\AIM\aim.exe" /d locale=en-US
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [Audiogalaxy] "C:\Users\Jason\AppData\Local\Audiogalaxy\Audiogalaxy.exe" /startup
O4 - HKCU\..\Run: [uPc+kt0NknMCxl] rundll32.exe C:\Windows\system32\bngdlhd5.dll, SystemServer
O4 - HKCU\..\Run: [Lveehfngre] C:\Users\Jason\AppData\Local\Temp\smss.exe
O4 - HKCU\..\Run: [LveehfngrA] C:\Users\Jason\AppData\Local\Temp\win16.exe
O4 - HKCU\..\Run: [LveehfngoA] C:\Users\Jason\AppData\Local\Temp\avp32.exe
O4 - HKCU\..\Run: [LveehfngsfP] C:\Users\Jason\AppData\Local\Temp\nvsvc32.exe
O4 - HKCU\..\Run: [uPc+kt0NlyTaXms] rundll32.exe C:\Windows\system32\gocmwmxxp6.dll, SystemServer
O4 - HKCU\..\Run: [MqpSc] C:\Windows\avp32.exe
O4 - HKCU\..\Run: [Mquta] C:\Windows\services.exe
O4 - HKCU\..\Run: [MqmngP] C:\Windows\Temp\win32.exe
O4 - HKCU\..\Run: [Mqmnqg] C:\Windows\Temp\hexdump.exe
O4 - HKCU\..\Run: [MqmnOc] C:\Windows\Temp\f7h4f.exe
O4 - HKCU\..\Run: [MqqZ] C:\Windows\cmd.exe
O4 - HKCU\..\Run: [MqmnY] C:\Windows\Temp\cmd.exe
O4 - HKCU\..\Run: [MqsZ] C:\Windows\mdm.exe
O4 - HKCU\..\Run: [Mqmnz9] C:\Windows\Temp\nvsvc32.exe
O4 - HKCU\..\Run: [Mqsuc] C:\Windows\lsass.exe
O4 - HKCU\..\Run: [LveehfngPzwson\AppData\Local\Temp\882920140.exe] C:\Users\Jason\AppData\Local\Temp\882920140.exe
O4 - HKCU\..\Run: [Lveehfngne] C:\Users\Jason\AppData\Local\Temp\mdm.exe
O4 - HKCU\..\Run: [Lveehfngob] C:\Users\Jason\AppData\Local\Temp\drweb.exe
O4 - HKCU\..\Run: [Lveehfngnb] C:\Users\Jason\AppData\Local\Temp\cmd.exe
O4 - HKCU\..\Run: [Lveehfngrvg] C:\Users\Jason\AppData\Local\Temp\spoolsv.exe
O4 - HKCU\..\Run: [Lveehfngl/] C:\Users\Jason\AppData\Local\Temp\gdi32.exe
O4 - HKCU\..\Run: [Lveehfngruf] C:\Users\Jason\AppData\Local\Temp\wininst.exe
O4 - HKCU\..\Run: [Lveehfngoe] C:\Users\Jason\AppData\Local\Temp\avp.exe
O4 - HKCU\..\Run: [Lveehfngupf] C:\Users\Jason\AppData\Local\Temp\sysedit.exe
O4 - HKCU\..\Run: [Lveehfngpta] C:\Users\Jason\AppData\Local\Temp\services.exe
O4 - HKCU\..\Run: [Lveehfngrrc] C:\Users\Jason\AppData\Local\Temp\winamp.exe
O4 - HKCU\..\Run: [Lveehfngmtd] C:\Users\Jason\AppData\Local\Temp\iexplarer.exe
O4 - HKCU\..\Run: [Lveehfnguuc] C:\Users\Jason\AppData\Local\Temp\system.exe
O4 - HKCU\..\Run: [Lveehfngosf] C:\Users\Jason\AppData\Local\Temp\taskmgr.exe
O4 - HKCU\..\Run: [Lveehfngoh] C:\Users\Jason\AppData\Local\Temp\csrss.exe
O4 - HKCU\..\Run: [Mqmnud] C:\Windows\Temp\urlecxk.exe
O4 - HKCU\..\Run: [Mqmnwpc] C:\Windows\Temp\services.exe
O4 - HKCU\..\Run: [uPc+kt0NpfkaXms] rundll32.exe C:\Windows\system32\yans0bxtyw.dll, SystemServer
O4 - HKCU\..\Run: [MqmneP] C:\Windows\Temp\avp32.exe
O4 - HKCU\..\Run: [Mqvpe] C:\Windows\winamp.exe
O4 - HKCU\..\Run: [Mqmnvc] C:\Windows\Temp\user.exe
O4 - HKCU\..\Run: [Mqmnqe] C:\Windows\Temp\login.exe
O4 - HKCU\..\Run: [Mqug] C:\Windows\smss.exe
O4 - HKCU\..\Run: [Mqtw+] C:\Windows\nvsvc32.exe
O4 - HKCU\..\Run: [Mquse] C:\Windows\svchost.exe
O4 - HKCU\..\Run: [Lveehfngqd] C:\Users\Jason\AppData\Local\Temp\lsass.exe
O4 - HKCU\..\Run: [Lveehfngmve] C:\Users\Jason\AppData\Local\Temp\hexdump.exe
O4 - HKCU\..\Run: [LveehfngO10con\AppData\Local\Temp\3946665671.exe] C:\Users\Jason\AppData\Local\Temp\3946665671.exe
O4 - HKUS\S-1-5-18\..\Run: [Vmusinebagoga] rundll32.exe "C:\Windows\system32\config\systemprofile\AppData\Local\adond95.dll",Startup (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [uPc+kt0NknMCxl] rundll32.exe C:\Windows\system32\bngdlhd5.dll, SystemServer (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [uPc+kt0NlyTaXms] rundll32.exe C:\Windows\system32\gocmwmxxp6.dll, SystemServer (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Mquta] C:\Windows\services.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MqpSc] C:\Windows\avp32.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MqmPqg] C:\Windows\TEMP\hexdump.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MqmPgP] C:\Windows\TEMP\win32.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MqmPOc] C:\Windows\TEMP\f7h4f.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MqmPY] C:\Windows\TEMP\cmd.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MqsZ] C:\Windows\mdm.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MqmPz9] C:\Windows\TEMP\nvsvc32.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MqqZ] C:\Windows\cmd.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Mqsuc] C:\Windows\lsass.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [uPc+kt0NpfkaXms] rundll32.exe C:\Windows\system32\yans0bxtyw.dll, SystemServer (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MqmPud] C:\Windows\TEMP\urlecxk.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MqmPwpc] C:\Windows\TEMP\services.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Mqvpe] C:\Windows\winamp.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MqmPqe] C:\Windows\TEMP\login.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MqmPvc] C:\Windows\TEMP\user.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MqmPeP] C:\Windows\TEMP\avp32.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Mqug] C:\Windows\smss.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Mquvc] C:\Windows\setup.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Mquse] C:\Windows\svchost.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Mqtw+] C:\Windows\nvsvc32.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [iPeOb02001] C:\ProgramData\iPeOb02001\iPeOb02001.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Vmusinebagoga] rundll32.exe "C:\Windows\system32\config\systemprofile\AppData\Local\adond95.dll",Startup (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [iPeOb02001] C:\ProgramData\iPeOb02001\iPeOb02001.exe (User 'Default user')
O4 - Startup: Dropbox.lnk = Jason\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Global Startup: PacketiX VPN Client Task Tray.lnk = C:\Program Files\PacketiX VPN Client English\vpncmgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O16 - DPF: {D915AE88-270D-479D-8AC1-B3CDD62DBCBF} (CsWebGameController Class) - http://www.cosmicbreak.com/start/cswebgamelauncher.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\\coIEPlg.dll
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Axiom Audio Device Monitor (AxiomAudioDevMon) - M-Audio - C:\Program Files\M-Audio\Axiom\AudioDevMon.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\\ccSvcHst.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: PacketiX VPN Client (vpnclient) - SoftEther Corporation - C:\Program Files\PacketiX VPN Client English\vpnclient.exe

End of file - 18263 bytes

i also see a lot of processes in my temp running that were said to be associated with AVS2010 which i have already removed once during the intial purge of AVS2010
Thank you for any help!

sorry about originally posting this in the wrong area, this is my first time here and i was in a rush to post it before work.

EDIT: Posts merged ~BP

Edited by Budapest, 07 November 2010 - 04:01 PM.
Moved from Win 7 to Malware Removal Logs ~ Hamluis.

BC AdBot (Login to Remove)


#2 m0le


    Can U Dig It?

  • Malware Response Team
  • 34,527 posts
  • Gender:Male
  • Location:London, UK
  • Local time:11:01 AM

Posted 12 November 2010 - 09:14 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
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#3 m0le


    Can U Dig It?

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Posted 17 November 2010 - 07:24 PM

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