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Need Help Removing Smart Engine


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#1 bradsmom

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Posted 04 November 2010 - 02:36 PM

Need help. I am using the instructions of this website to remove smart engine. I just ran the Malwarebytes and am ready to download Hostsperm.bat Download Link. I still cannot get on the internet. After running Malwarebytes it noted that for some of the smart engine files to be deleted, I would need to reboot. However, in the step by step instructions on bleepingcomputer it did not say to reboot. Do I reboot before I try to repair the HOST file?

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#2 Orange Blossom

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Posted 05 November 2010 - 12:24 AM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 AustrAlien

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Posted 05 November 2010 - 12:45 AM

After running Malwarebytes it noted that for some of the smart engine files to be deleted, I would need to reboot. However, in the step by step instructions on bleepingcomputer it did not say to reboot. Do I reboot before I try to repair the HOST file?

Remove Smart Engine (Uninstall Guide)
Posted by Grinler on October 9, 2010
http://www.bleepingcomputer.com/virus-removal/remove-smart-engine

You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

Yes, you must re-boot Windows normally to properly remove the infections
AustrAlien
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