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I may be infected with something, but I don't know what...


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3 replies to this topic

#1 mdhall

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Posted 04 November 2010 - 11:53 AM

Hello there,

Again I'm sorry for the lack of details in this post. I'm not positive that I'm infected with something but I wanted to get some confirmation from the pros.

After first starting up my computer runs perfect, in fact it is running great right now. But a couple days ago I noticed that if I lock my computer and leave it for a few hours things start screwing up. After locking it last night around 4PM I came in this morning at 7AM and tried to ctrl-alt-del to unlock it and it wouldn't respond, it just flickered at the unlock screen. Nothing else worked so I had to kill the power. After booting up it has been running perfect all day.

Sometimes I can unlock it just fine but when I move my mouse over the taskbar/quick launch icons they start disappearing and never come back. I can click on them to open my applications but they do not display anything. The computer also runs slow at that time. But again this is only after letting it sit over night in the locked state.

It may or may not be an infection, please take a look and let me know what you see.

I have attached my GMER and HJT logs.
DDS just opens notepad and displays gibberish, never displays the CMD as the instructions state will happen.
Malwarebytes turns up no infections at all, not even back cookies.

The computer is XP Pro SP3.

Thanks,
MHall

Attached Files

  • Attached File  hjt.txt   7.19KB   1 downloads
  • Attached File  ark.txt   59.52KB   0 downloads


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#2 Blind Faith

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Posted 12 November 2010 - 12:06 PM

Hello and welcome to Bleeping Computer! :welcome:

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log





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#3 mdhall

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Posted 17 November 2010 - 07:35 AM

Thank you for your reply. I was on a business trip all last week so I could not run the scans on my PC.

The problem was present when I returned from my trip on Monday the 15th. I then decided to uninstall Avira Antivirus. Ever since I did that it appears that the problem has not been present. So my thinking right now is that an update from Avira caused the problem because I ran for a few months with Avira before that happened.

Again, thanks for the reply and if I have more problems I'll post.

Sorry to take up your time.

#4 SpySentinel

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Posted 21 November 2010 - 06:23 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please send me a PM with the address of the thread.

Everyone else please begin a New Topic.
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