Posted 04 November 2010 - 02:51 AM
SONY VAIO VGN-NW180J
Windows 7 Home Premium 64-bit
Norton Security Suite, MBAM, Spybot Search&Destroy
No additional peripherals or after-market hardware.
-Any other information, I can't remember or get onto my computer to see.
Earlier today I was at work when I got a text from my boyfriend. He said that the sound on my laptop wasn't working. If I was home, I would've reinstalled the driver before I tried anything else. Computer said "Sound not working" and he clicked "Troubleshoot". He said the drivers and stuff were working fine, so he tried to restart. On restart, the computer loads normal until it reaches "Starting Windows" screen. After observing the screen for the past 4 hours or so trying to find information to fix it, I can tell you the windows flag logo is still pulsing.
I already tried restarting the computer in safe mode, it froze then as well. I tried the hardware scanner/repair when you hit F10 during startup. Tried them a few times each, still nothing. I can't seem to find anything that will help me, and I wasn't the one that did it to know the steps that brought it to this point. The only posts I can google on anything even related is during installation of Windows 7. I've had Win7 Installed for almost a year now, and have never encountered a problem like this. I would attempt startup from the disk, but, sadly, my disk has long since disappeared. I haven't had any history of malicious software/viruses/trojans/spyware since I got the laptop.
I can't think of a single other thing to try, and I'm slowly losing patience. Does anyone have any suggestions as to what I can do that could possibly avoid restoring my computer...? I really need help, here.