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BSOD on start up and shutdown can't restore


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16 replies to this topic

#1 DerBear89

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Posted 03 November 2010 - 03:27 PM

Man this is not my week for computers. My Vaio laptop running vista is getting a bluescreen about ten seconds after i log in and also WILL NOT shut down properly with out a bluescreen.

I have ran malwarebytes scan, avast scan, avg scan, found a couple corrupted files and cleared them. That did nothing still getting the bluescreens. I have tryed to restore the computer around 7 times, the problem is it needs to shutdown to be applyed and it will not shut down without the stop error.

the laptop will only run in safe mode and thats when I've tryed the restore and scans. It will not shut down properly in safe mode either.

any help would be greatly appreciated. My other computer is still in the shop, and this laptop is my only means of internet for the time being. Thank you.

edit: apparently I cant be on safe mode too long cause it will blue screen then to... so no matter what i do it bluescreens

Edited by DerBear89, 03 November 2010 - 03:53 PM.


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#2 cryptodan

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Posted 03 November 2010 - 04:48 PM

Can you post the logs of the scan results?

#3 DerBear89

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Posted 03 November 2010 - 05:28 PM

Can you post the logs of the scan results?



I'll try and get a couple and post them. The not so funny thing is that it is a different error message every time. Ive probably have gotten 5 different codes.

#4 cryptodan

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Posted 03 November 2010 - 05:30 PM

We need to know more about your BSODs...

Download BlueScreenView (in Zip file)

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.

Then go to File > Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Compliments of Broni

#5 DerBear89

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Posted 03 November 2010 - 07:02 PM

Okay download went smoothly here are the results... there is lots!



==================================================
Dump File : Mini110310-13.dmp
Crash Time : 11/3/2010 7:47:21 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x832780c0
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+1566f
File Description : avast! self protection module
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 5.0.677.0
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-13.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110310-12.dmp
Crash Time : 11/3/2010 7:22:15 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8f3da000
Parameter 2 : 0x00000000
Parameter 3 : 0x82c84c00
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+a9ff2
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.17021 (vista_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-12.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110310-11.dmp
Crash Time : 11/3/2010 7:08:15 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x832780c0
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+1566f
File Description : avast! self protection module
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 5.0.677.0
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-11.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110310-10.dmp
Crash Time : 11/3/2010 6:53:59 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x832780c0
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+1566f
File Description : avast! self protection module
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 5.0.677.0
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-10.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110310-09.dmp
Crash Time : 11/3/2010 6:19:34 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82c6016e
Parameter 3 : 0x8320e794
Parameter 4 : 0x8320e490
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+6016e
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.17021 (vista_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-09.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110310-08.dmp
Crash Time : 11/3/2010 4:44:26 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x8fe61000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x80653741
Caused By Driver : wbhdarbv.sys
Caused By Address : wbhdarbv.sys+4741
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-08.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110310-07.dmp
Crash Time : 11/3/2010 3:51:40 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x80156000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+1566f
File Description : avast! self protection module
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 5.0.677.0
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-07.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110310-06.dmp
Crash Time : 11/3/2010 3:47:46 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x832780c0
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+1566f
File Description : avast! self protection module
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 5.0.677.0
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110310-05.dmp
Crash Time : 11/3/2010 3:37:51 AM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x832780c0
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+1566f
File Description : avast! self protection module
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 5.0.677.0
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110310-04.dmp
Crash Time : 11/3/2010 1:00:16 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8045536b
Parameter 3 : 0x832063b8
Parameter 4 : 0x832060b4
Caused By Driver : acpi.sys
Caused By Address : acpi.sys+1a36b
File Description : ACPI Driver for NT
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110310-03.dmp
Crash Time : 11/3/2010 12:56:19 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xad6ae880
Parameter 2 : 0x00000000
Parameter 3 : 0x8045536b
Parameter 4 : 0x00000002
Caused By Driver : sptd.sys
Caused By Address : sptd.sys+60060
File Description : SCSI Pass Through Direct Host
Product Name : SCSI Pass Through Direct
Company : Duplex Secure Ltd.
File Version : 1.62.0.0 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110310-02.dmp
Crash Time : 11/3/2010 12:45:22 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xda3ae880
Parameter 2 : 0x00000000
Parameter 3 : 0x8045536b
Parameter 4 : 0x00000002
Caused By Driver : sptd.sys
Caused By Address : sptd.sys+60060
File Description : SCSI Pass Through Direct Host
Product Name : SCSI Pass Through Direct
Company : Duplex Secure Ltd.
File Version : 1.62.0.0 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110310-01.dmp
Crash Time : 11/3/2010 12:16:07 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xaec8a000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x80653741
Caused By Driver : wbhdarbv.sys
Caused By Address : wbhdarbv.sys+4741
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110210-05.dmp
Crash Time : 11/2/2010 11:49:33 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xdfcae880
Parameter 2 : 0x00000000
Parameter 3 : 0x8045536b
Parameter 4 : 0x00000002
Caused By Driver : sptd.sys
Caused By Address : sptd.sys+60060
File Description : SCSI Pass Through Direct Host
Product Name : SCSI Pass Through Direct
Company : Duplex Secure Ltd.
File Version : 1.62.0.0 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110210-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110210-04.dmp
Crash Time : 11/2/2010 11:31:23 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xb5224000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x80653741
Caused By Driver : wbhdarbv.sys
Caused By Address : wbhdarbv.sys+4741
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110210-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110210-03.dmp
Crash Time : 11/2/2010 11:11:38 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8045536b
Parameter 3 : 0x832063b8
Parameter 4 : 0x832060b4
Caused By Driver : acpi.sys
Caused By Address : acpi.sys+1a36b
File Description : ACPI Driver for NT
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110210-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110210-02.dmp
Crash Time : 11/2/2010 10:45:59 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xb36f0000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8062e741
Caused By Driver : wbhdarbv.sys
Caused By Address : wbhdarbv.sys+4741
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110210-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini110210-01.dmp
Crash Time : 11/2/2010 8:27:25 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xb61ae880
Parameter 2 : 0x00000000
Parameter 3 : 0x8045536b
Parameter 4 : 0x00000002
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+a9ff2
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.17021 (vista_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini110210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini121509-03.dmp
Crash Time : 12/15/2009 9:34:11 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000064
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x823a4dae
Caused By Driver : hal.dll
Caused By Address : hal.dll+3dae
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini121509-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini121509-02.dmp
Crash Time : 12/15/2009 9:24:51 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000064
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x823a4dae
Caused By Driver : hal.dll
Caused By Address : hal.dll+3dae
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini121509-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini121509-01.dmp
Crash Time : 12/15/2009 9:09:57 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000064
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x823a4dae
Caused By Driver : hal.dll
Caused By Address : hal.dll+3dae
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini121509-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini121009-01.dmp
Crash Time : 12/10/2009 2:14:26 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000064
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x823a4dae
Caused By Driver : hal.dll
Caused By Address : hal.dll+3dae
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini121009-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini120909-02.dmp
Crash Time : 12/9/2009 7:24:48 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 0x00000000
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : igdkmd32.sys
Caused By Address : igdkmd32.sys+37bbe
File Description : Intel Graphics Kernel Mode Driver
Product Name : Intel Graphics Accelerator Drivers for Windows Vista®
Company : Intel Corporation
File Version : 7.14.10.1230
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini120909-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini120909-01.dmp
Crash Time : 12/9/2009 3:28:02 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000064
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x823a4dae
Caused By Driver : hal.dll
Caused By Address : hal.dll+3dae
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini120909-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini120709-01.dmp
Crash Time : 12/7/2009 2:40:15 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000064
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x823a4dae
Caused By Driver : hal.dll
Caused By Address : hal.dll+3dae
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini120709-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini111009-01.dmp
Crash Time : 11/10/2009 3:47:59 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x84a49b98
Parameter 3 : 0x863b0020
Parameter 4 : 0xa9b433f8
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+d8781
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.17021 (vista_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini111009-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini101309-01.dmp
Crash Time : 10/13/2009 4:38:31 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x84a895a8
Parameter 3 : 0x8652c030
Parameter 4 : 0x843ead38
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+d8781
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.17021 (vista_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini101309-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini091809-01.dmp
Crash Time : 9/18/2009 9:15:12 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x84a895a8
Parameter 3 : 0x86353030
Parameter 4 : 0x861a5938
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+d8781
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.17021 (vista_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini091809-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini012709-01.dmp
Crash Time : 1/28/2009 12:16:15 AM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 0x00000000
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : igdkmd32.sys
Caused By Address : igdkmd32.sys+37bbe
File Description : Intel Graphics Kernel Mode Driver
Product Name : Intel Graphics Accelerator Drivers for Windows Vista®
Company : Intel Corporation
File Version : 7.14.10.1230
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini012709-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini012309-01.dmp
Crash Time : 1/23/2009 6:08:14 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x84a88700
Parameter 3 : 0x863b9030
Parameter 4 : 0x86237580
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+d8781
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.17021 (vista_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini012309-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

Edited by hamluis, 06 November 2010 - 07:51 AM.
Removed unnecessary quote ~ Hamluis.


#6 DerBear89

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Posted 03 November 2010 - 10:18 PM

ahah not really sure what all this means but i hope it helps me get rid of the blue screens

#7 DerBear89

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Posted 04 November 2010 - 02:04 AM

Update: laptop will not even get past post. It just flashes VAIO and the computer shuts down and restates over and over again. I have Had my fair share of problems with this laptop but nothing like this oh my god I have never seen any computer do this come to think of it. I have to take it in this is as fascinating as it it is frustrating

#8 micksim

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Posted 04 November 2010 - 06:54 AM

Hi DerBear89

Cryptodan is already looking after you, but if in the mean time you'd like to get more familiar with the issue and possible solutions,
have a look at these handy posts:

Here and here.


Hope it helps

Regards

Edited by Blade Zephon, 04 November 2010 - 10:23 PM.

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#9 Elise

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Posted 04 November 2010 - 09:34 AM

Hi, do you have your Vista DVD? If so, do a Startup Repair and let us know what happens.

regards, Elise


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#10 micksim

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Posted 05 November 2010 - 03:04 PM

Update: laptop will not even get past post. It just flashes VAIO and the computer shuts down and restates over and over again. I have Had my fair share of problems with this laptop but nothing like this oh my god I have never seen any computer do this come to think of it. I have to take it in this is as fascinating as it it is frustrating


As you would have found out from the links I posted previously, we could be looking at a severe device driver conflict, RAM issues or an HDD failure. This is not to mention the propagation of an infection which has killed your boot process and other things not worth going into just yet.

Now, of course course we have to start somewhere, so it would be a good idea to start with the basics, therefore the immediate hardware:

1- Re-sit your RAM and try booting again. (We need to find out if your RAM is playing up just due to bad contact or not)
2- If you have more than 1 stick of RAM installed, test each one by removing the others and then repeat the process with each of the remainder sticks. (We need to find out if this problem is coming from one particular stick, and if so, then we need to find which one)

If still not joy, then we can more-or-less exclude a RAM problem for now, it will be something else which I'll be happy to work through with you step-by-step, that is if you're still having a problem at all.

Regards
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#11 Elise

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Posted 05 November 2010 - 03:19 PM

1- Re-sit your RAM and try booting again. (We need to find out if your RAM is playing up just due to bad contact or not)
2- If you have more than 1 stick of RAM installed, test each one by removing the others and then repeat the process with each of the remainder sticks. (We need to find out if this problem is coming from one particular stick, and if so, then we need to find which one)

Not the most easiest procedure on a laptop... :huh:

This is not to mention the propagation of an infection which has killed your boot process and other things not worth going into just yet.

A startup repair will fix most common issues and is a lot simpler than disassembling a laptop in order to swap RAM sticks.

The reason that makes me believe malware is involved here is this: "Caused By Driver : wbhdarbv.sys"

regards, Elise


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#12 micksim

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Posted 05 November 2010 - 05:54 PM

I'm really sorry if I've offended you in any way Elise025, I didn't mean to.
I didn't realize there was going to be a competition going on, if I knew I would just have left it.

My intention is to help, using what I've got, which is a 20 years experience in recovering 'dead machines', though I have specialized in data recovery as well now.
I understand we all have different methods, approaches and procedures when it comes to handling these kind of issues, and my approach is to use logic.

Let's forget about the probable hardware issue which we might be experiencing here. If indeed this is a malware issue, like you believe it may be, then a startup-repair is only Not going to fix a bug that might have attached itself to the boot files.
Sturtup-repair is not designed to do that, therefore it doesn't have the ability to repair that type of corruption.

Again, if indeed this is some kind of boot-virus, then what we should be doing here would be something in the lines of (plus the rest):

BOOTREC /FIXBOOT
BOOTREC /FIXMBR
BOOTREC /REBUILDBCD

Anyway, the description of the error, the log and the way this has gradually been deteriorating, is still pointing at a possible hardware problem.
It's funny though that none of us (being so knowledgeable) has asked DerBear if any software has been installed recently which might have caused the corruption in the first place, for example. Or if, when still having access to safe mode, he had tried a system restore. Or if, when still able to at least boot onto a blue screen, he had tried the F8 option 'Last well known configuration', etc etc etc. I guess we're all just not approaching this the right way then!

There are many ways to do all of this, and I didn't come here to dispute that, I was trying to help and sense where DerBear was at with his knowledge of it all so I could choose the best line of support for him. In fact Elise, if you have a quick browse through his posts history, you'll find that he's pretty comfortable with a simple re-sit of a stick of RAM.

Anyway, again, this is about DerBear and I hope all is well with his machine by now.

My kindest regards
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#13 CrimsonSpider

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Posted 05 November 2010 - 06:21 PM

Hey, i've had the same problem quite a while ago.

I tried "repair" so many times, i lost count.

But nothing worked.

I knew that if it was a virus, it would have come up when i scanned using Norton, but nothing did.

So, i basically made a back up of the most essential files (excluding music and videos)

And formatted my C drive completely.

Installed again. 2 years on, it runs perfectly again.

Hope i helped,

CrimsonSpider.

Edited by hamluis, 06 November 2010 - 07:48 AM.
Removed unnecessary quote ~ Hamluis.

"Don’t worry if it doesn’t work right. If everything did, you’d be out of a job."
(Mosher’s Law of Software Engineering)

#14 DerBear89

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Posted 05 November 2010 - 09:38 PM

Hey guys thank you for the help im trying these out but I'm more of a desktop guy I do not speak laptop lol

#15 Elise

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Posted 06 November 2010 - 03:05 PM

Does your computer feel extremely hot? Did you try to leave it turned off for a bit and try again to turn it on?

regards, Elise


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