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I cannot boot to Windows XP


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#1 ems

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Posted 03 November 2010 - 02:05 PM

Oh boy, do I have a major problem. I am using a Dell Optiplex 330, with Windows XP. I use AVG Free 2011 for antivirus, and I use Malwarebyte Malware for spyware, adware, etc.
I scanned my PC yesterday in both programs, with no infections found.
Today, I was online, playing a game thru facebook, when a bunch of AVG Free 2011 warnings for threats on the web page came up. Then the computer froze completely, and I had to force a shutdown. Now, I cannot boot back up. It will not boot to safe mode. I did go into the recovery console, and ran chkdsk. It found no errors. I do not have an emergency AVG disc, and no CD burner or flash drive available.

How do I determine if the problem is from an infection or a hardware problem? I am lost, and not the most knowledgeable person when it comes to computers, so my skills may be somewhat limited.

Can anyone help me?

Edited by hamluis, 03 November 2010 - 02:26 PM.
Moved from XP forum to Am I Infected ~ Hamluis.


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#2 cryptodan

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Posted 03 November 2010 - 02:18 PM

Can you boot into Safe Mode?

#3 ems

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Posted 03 November 2010 - 02:45 PM

No, I am unable to boot into safe mode!

#4 cryptodan

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Posted 03 November 2010 - 04:36 PM

What portion does it stop at when trying to go into Safe Mode?

#5 ems

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Posted 03 November 2010 - 06:52 PM

It never gets that far. After the Dell logo disappears, the screen remains black. If I press F8 as I turn on the
PC, I can select safe mode, but the screen goes back to black and remains black.

I just burned an AVG Rescue CD, anticipating that perhaps you'd advise me to try that. Please let me know if
that is the wrong thing to do!

Thanks for your continued help with this, I had no idea where else to go for help.

#6 Elise

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Posted 04 November 2010 - 05:27 AM

Hello there,
Do you have an XP CD at hand?

regards, Elise


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#7 ems

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Posted 04 November 2010 - 06:49 AM

I already tried to boot from the XP cd, but with the same results. I was able to get to the recovery console, and I ran chkdsk, which found no errors. I exited the console, and at the restart, hit the F8 key, and chose safe mode with command prompt, but that's as far as I could get. The sreen goes black and stays that way.

#8 Elise

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Posted 04 November 2010 - 07:19 AM

If you have the XP CD, please try the following. I will move this topic to a more suitable forum.

Let's try to boot your computer using a Boot CD.

Please print this guide for future reference!

You will need a blank CD, your Windows XP install disc, a clean computer and a flash drive.

Please follow the steps below and let me know if you were successful. Please tell me what error messages you got and/or what steps you got hung up on.

1. Download the PE Builder to your desktop

http://www.nu2.nu/download.php?sFile=pebuilder3110a.exe
  • Double-Click on the PE Builder that you just downloaded to your desktop.
  • Follow all of the instructions/prompts that come up.
2. Insert your XP CD with SP1/SP2/SP3 into a CD Rom drive
  • Double-Click on PE Builder.exe located on your desktop.
  • Click NO to Search for Windows Installation Files
  • Make the following selections from the Main Screen that pops up:
    • Builder
    • Source:(path to Windows installation files)
    • Enter the path to the drive where your XP CD is located.
    • You can click on the "..." button on the right to navigate to the path as well.
  • Custom: (include files and folders from this directory)
    • No information is necessary, leave blank.
  • Output:
    • Keep the default
  • Media output
    • Choose Create ISO image
    • Do not choose Burn to CD/DVD
    • Download the RunScanner plugin and save it to your desktop

    http://www.paraglidernc.com/Files/RunScanner10025.cab

    Please note: You will be prompted for the folder that it shall be saved. By default it appears as runscanner10025. It should be modified to just runscanner <--- Important!!!


    • Press the Plugin button on the PE Builder interface
    • Press the Add button and navigate to the location of the RunScanner plugin to install
    • Please note: If you are using a Windows XP disc with sp2 then highlight RpsSS needs to launch DComLaunch and then press Enable
  • When your done press Close and the PE Builder interface will re-appear
3. Click on the "Build" button
  • You will see the Windows EULA message. Click on I Agree
  • You will now see the Build Screen. Let it run it's course
  • When the Build is finished you can click close, then exit
4. Burn your ISO file to CD==========

Next........

From your clean computer..

Please download OTLPE.zip and save it to a flash drive.
http://oldtimer.geekstogo.com/OTLPE.zip
http://www.itxassociates.com/OT-Tools/OTLPE.zip

Double click and unzip OTLPE.zip to its own folder on your flash drive. Name it OTLPE <-- Important!!

==========

Plug your flash drive into your sick computer now and do as instructed below..

==========

1. Restart Your sick Computer Using the PE Builder ISO CD That You Have Created
  • Insert the CD in to one of your CD/DVD drives.
  • Restart your computer.
    • The computer should choose to boot from the CD automatically. If it doesn't and you are asked if you want to boot from CD, then choose that option.
  • Once the desktop appears, you will receive a message asking: Do you want to start Network support?
    • Click on No
  • After it loads press the Go button in the lower left and do this....
    • Go
    • System
    • Display
    • Screen Resolution
    • 1024x768
    Next choose....
    • Go
    • Programs
    • A43 File Management Utility

==========

In A43File Management you should see your flash drive
Navigate to the OTLPE folder that you saved to your flash drive.

Open the OTLPE folder and double click Start.bat.

  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTLPE should now start

    Change the following settings
    • Change Services, Drivers, Standard and Extra Registry to Use Safelist
    • Uncheck LOP and Purity check

    Please note: Stay with your computer during the course of the scan. If "Entry Point Errors" are encountered simply press "ok" and allow the program to continue. <-- Important!!
  • Push Posted Image
  • A report will open named "OTL.tx"t and another will be minimized to the system tray named "Extra.txt". Save both log's to your flash drive. Copy and Paste them in your next reply.

regards, Elise


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#9 ems

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Posted 04 November 2010 - 07:39 PM

Hi elise025,
I did the download of PE Builder as instructed.

> In the builder screen I selected the drive which contained the XP CD.
> I left the custom field blank.
> I left the output type as the default (BartPE).
> I selected create ISO image, and in the file name field, the default file name was
C:\pebuilder3110a\pebuilder.iso.
> I downloaded runscanner10025, and saved it to runscanner.
> I added Runscanner to the plugins in PE Builder. As the XP CD I have is SP2, then I enabled
> the RpcSS needs to launch DComLaunch Service first - SP2 only.
> I pressed close, the PE Builder intrface re-appeared, and I clicked the Build button. I got the EULA
> message, and clicked on I Agree. The build screen did run, and at the end there were 4 error and 11 warning
> messages. I tried to search for the iso file on my C drive using Windows Explorer, searching for all files,
> including system and hidden ones, but no iso file was found.

> Now I am stuck.

#10 Elise

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Posted 05 November 2010 - 06:09 AM

Is this maybe a Dell XP CD you are trying to use?

regards, Elise


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#11 ems

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Posted 05 November 2010 - 10:37 AM

Yes, I only have a Dell XP cd.

#12 Elise

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Posted 05 November 2010 - 10:44 AM

You mentioned you have no flashdrive or CD burner available. If that is the case, please let me know.

Try this please. You will need a USB drive.

Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the desktop of your clean computer
  • Insert your USB drive
  • Press Start > My Computer > right click your USB drive > choose Format > Quick format
  • Double click the unetbootin-xpud-windows-387.exe that you just downloaded
  • Press Run then OK
  • Select the DiskImage option then click the browse button located on the right side of the textbox field.
  • Browse to and select the xpud-0.9.2.iso file you downloaded
  • Verify the correct drive letter is selected for your USB device then click OK
  • It will install a little bootable OS on your USB device
  • Once the files have been written to the device you will be prompted to reboot ~ do not reboot and instead just Exit the UNetbootin interface
  • After it has completed do not choose to reboot the clean computer simply close the installer
  • Next download http://noahdfear.net/downloads/driver.sh to your USB
  • Remove the USB and insert it in the sick computer
  • Boot the Sick computer
  • Press F12 and choose to boot from the USB
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Remove the USB drive and insert back in your working computer and navigate to report.txt

    Please note - all text entries are case sensitive
Copy and paste the report.txt for my review

Edited by elise025, 05 November 2010 - 12:31 PM.

regards, Elise


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#13 ems

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Posted 05 November 2010 - 12:29 PM

I have no cd burner available now, but I do have a 1 GB flash drive right now.

#14 Elise

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Posted 05 November 2010 - 12:31 PM

Hi, I adapted the instructions in my last post for a flashdrive. Please see if you can do these steps.

regards, Elise


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#15 ems

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Posted 05 November 2010 - 01:11 PM

OK, I'll copy the contents of the flash drive to the clean pc, and format the drive.

Edited by ems, 05 November 2010 - 01:41 PM.





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