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Please check my log


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2 replies to this topic

#1 Alive

Alive

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  • Local time:12:54 PM

Posted 03 November 2010 - 04:23 AM

Hey, I had lots of trojans, but when I used combofix it deleted all of them. (I know this because the places I scanned earlier with a virus scanner showed as a virus but couldn't delete it but now it doesn't show anymore). I still want to post this.

And.. Can we use combofix any time we want or isn't it healthy for the laptop to be using it frequently? Just want to use it just in case...


Running from: c:\users\Alive\AppData\Local\Opera\Opera\temporary_downloads\ComboFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
* Resident AV is active

.

((((((((((((((((((((((((( Files Created from 2010-10-03 to 2010-11-03 )))))))))))))))))))))))))))))))
.

2010-11-03 09:13 . 2010-11-03 09:13 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-11-03 08:11 . 2010-11-03 08:11 -------- d-----w- c:\program files\Your Uninstaller 2010
2010-11-03 07:43 . 2010-11-03 07:43 -------- d-----w- c:\program files\InCode Solutions
2010-11-03 07:17 . 2010-11-03 07:17 -------- d-----w- c:\program files\CCleaner
2010-11-03 03:38 . 2010-11-03 03:38 -------- d-----w- c:\program files\Common Files\Microsoft Games
2010-11-03 03:38 . 2010-11-03 03:38 -------- d-----w- c:\programdata\Microsoft Games
2010-11-03 02:05 . 2010-11-03 02:05 -------- d-----w- c:\program files\Microsoft Silverlight
2010-11-03 00:28 . 2010-11-03 00:35 -------- d-----w- c:\program files\BackyardFootball09.exe
2010-11-02 23:08 . 2010-11-02 23:08 -------- d-----w- c:\program files\FreeTime
2010-11-02 22:59 . 2010-11-02 22:59 -------- d-----w- c:\windows\system32\QuickTime
2010-11-02 22:31 . 2010-11-02 22:32 -------- d-----w- c:\program files\Media Player Classic - Home Cinema
2010-11-02 14:41 . 2010-11-02 14:41 -------- d-----w- c:\programdata\HipSoft
2010-11-02 14:32 . 2010-11-02 14:32 -------- d-----w- c:\program files\ESET
2010-11-02 14:17 . 2010-11-02 14:17 -------- d-----w- c:\program files\Opera
2010-11-01 06:44 . 2008-07-17 20:27 380928 ----a-w- c:\windows\AcerStore.exe
2010-11-01 06:44 . 2008-05-09 13:58 49152 ----a-w- c:\windows\Interop.IWshRuntimeLibrary.dll
2010-11-01 06:44 . 2008-01-10 19:44 199176 ----a-w- c:\windows\GVUni.exe
2010-11-01 06:43 . 2010-11-01 06:43 625152 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2010-11-01 06:43 . 2010-11-01 06:43 565248 ----a-w- c:\windows\system32\emdmgmt.dll
2010-11-01 06:43 . 2010-11-01 06:43 45056 ----a-w- c:\windows\system32\dataclen.dll
2010-11-01 06:43 . 2010-11-01 06:43 36864 ----a-w- c:\windows\system32\cdd.dll
2010-11-01 06:43 . 2010-11-01 06:43 211968 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-11-01 06:43 . 2010-11-01 06:43 148480 ----a-w- c:\windows\system32\drivers\nwifi.sys
2010-11-01 06:43 . 2010-11-01 06:43 28160 ----a-w- c:\windows\system32\Apphlpdm.dll
2010-11-01 06:43 . 2010-11-01 06:43 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2010-11-01 06:42 . 2010-11-01 06:42 303616 ----a-w- c:\windows\system32\wmpeffects.dll
2010-11-01 06:41 . 2010-11-01 06:41 827392 ----a-w- c:\windows\system32\wininet.dll
2010-11-01 06:41 . 2010-11-01 06:41 1383424 ----a-w- c:\windows\system32\mshtml.tlb
2010-11-01 06:40 . 2010-11-01 06:40 361984 ----a-w- c:\windows\system32\IPSECSVC.DLL
2010-11-01 06:40 . 2010-11-01 06:40 454656 ----a-w- c:\program files\Common Files\System\msadc\msadce.dll
2010-11-01 06:39 . 2010-11-01 06:39 2048 ----a-w- c:\windows\system32\tzres.dll
2010-11-01 06:39 . 2010-11-01 06:39 738304 ----a-w- c:\windows\system32\inetcomm.dll
2010-11-01 06:39 . 2010-11-01 06:39 269312 ----a-w- c:\windows\system32\es.dll
2010-11-01 06:37 . 2010-11-01 06:37 801280 ----a-w- c:\windows\system32\NaturalLanguage6.dll
2010-11-01 06:37 . 2010-11-01 06:37 2644480 ----a-w- c:\windows\system32\NlsLexicons0009.dll
2010-11-01 06:37 . 2010-11-01 06:37 12240896 ----a-w- c:\windows\system32\NlsLexicons0007.dll
2010-11-01 06:34 . 2010-11-01 06:34 885248 ----a-w- c:\windows\system32\RacEngn.dll
2010-11-01 06:34 . 2010-11-01 06:34 1314816 ----a-w- c:\windows\system32\quartz.dll
2010-11-01 06:34 . 2010-11-01 06:34 29184 ----a-w- c:\windows\system32\drivers\BTHUSB.SYS
2010-11-01 06:34 . 2010-11-01 06:34 220160 ----a-w- c:\windows\system32\drivers\bthport.sys
2010-11-01 06:34 . 2010-11-01 06:34 181760 ----a-w- c:\windows\system32\fsquirt.exe
2010-11-01 06:34 . 2008-01-21 02:23 19456 ----a-w- c:\windows\system32\drivers\bthenum.sys
2010-11-01 06:34 . 2010-11-01 06:34 113664 ----a-w- c:\windows\system32\drivers\rmcast.sys
2010-11-01 06:32 . 2010-11-01 06:32 57856 ----a-w- c:\windows\system32\MSDvbNP.ax
2010-11-01 06:32 . 2010-11-01 06:32 428544 ----a-w- c:\windows\system32\EncDec.dll
2010-11-01 06:32 . 2010-11-01 06:32 293376 ----a-w- c:\windows\system32\psisdecd.dll
2010-11-01 06:32 . 2010-11-01 06:32 218624 ----a-w- c:\windows\system32\psisrndr.ax
2010-11-01 06:32 . 2010-11-01 06:32 1695744 ----a-w- c:\windows\system32\gameux.dll
2010-11-01 06:32 . 2010-11-01 06:32 295936 ----a-w- c:\windows\system32\gdi32.dll
2010-11-01 06:31 . 2010-11-01 06:31 2032128 ----a-w- c:\windows\system32\win32k.sys
2010-11-01 06:30 . 2010-11-01 06:30 988216 ----a-w- c:\windows\system32\winload.exe
2010-11-01 06:30 . 2010-11-01 06:30 927288 ----a-w- c:\windows\system32\winresume.exe
2010-11-01 06:30 . 2010-11-01 06:30 6656 ----a-w- c:\windows\system32\kbd106n.dll
2010-11-01 06:30 . 2010-11-01 06:30 40960 ----a-w- c:\windows\system32\srclient.dll
2010-11-01 06:30 . 2010-11-01 06:30 378368 ----a-w- c:\windows\system32\srcore.dll
2010-11-01 06:30 . 2010-11-01 06:30 318464 ----a-w- c:\windows\system32\rstrui.exe
2010-11-01 06:30 . 2010-11-01 06:30 14848 ----a-w- c:\windows\system32\srdelayed.exe
2010-11-01 06:30 . 2010-11-01 06:30 615992 ----a-w- c:\windows\system32\ci.dll
2010-11-01 06:30 . 2010-11-01 06:30 46592 ----a-w- c:\windows\system32\setbcdlocale.dll
2010-11-01 06:30 . 2010-11-01 06:30 19000 ----a-w- c:\windows\system32\kd1394.dll
2010-11-01 06:29 . 2010-11-01 06:29 2413032 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2010-11-01 06:29 . 2010-11-01 06:29 -------- d-----w- c:\windows\Users
2010-11-01 06:29 . 2007-12-03 23:11 207368 ----a-w- c:\windows\UNINST32.EXE
2010-11-01 06:29 . 2006-11-03 05:29 21264 ----a-w- c:\windows\system32\drivers\DKbFltr.sys
2010-11-01 06:29 . 2008-04-28 14:29 3658752 ----a-w- c:\windows\system32\drivers\NETw5v32.sys
2010-11-01 06:29 . 2008-04-19 00:09 2756608 ----a-w- c:\windows\system32\NETw5r32.dll
2010-11-01 06:29 . 2008-04-19 00:08 659456 ----a-w- c:\windows\system32\NETw5c32.dll
2010-11-01 05:52 . 2010-11-01 05:52 -------- d-----w- c:\windows\system32\Lang
2010-11-01 05:52 . 2008-07-16 23:27 920088 ----a-w- c:\windows\system32\igxpun.exe
2010-11-01 05:52 . 2006-11-10 17:25 319456 ----a-w- c:\windows\system32\difxapi.dll
2010-11-01 05:52 . 2008-08-12 20:33 61440 ----a-w- c:\windows\system32\drivers\RTSTOR.sys
2010-11-01 05:52 . 2008-05-07 00:41 6416928 ----a-w- c:\windows\system\DriveIcon.dll
2010-10-31 12:25 . 2010-10-31 12:25 -------- d-----w- c:\program files\Common Files\Adobe AIR
2010-10-31 12:24 . 2010-11-03 07:12 -------- d-----w- c:\program files\Common Files\Adobe
2010-10-31 12:22 . 2010-10-31 12:22 -------- d-----w- c:\program files\Acer Inc
2010-10-31 12:22 . 2010-10-31 12:22 -------- d-----w- c:\programdata\eSobi
2010-10-31 12:22 . 2010-11-02 14:17 -------- d-----w- c:\program files\eSobi
2010-10-31 12:21 . 2008-02-25 05:29 6080 ----a-w- c:\windows\system32\drivers\zntport.sys
2010-10-31 12:21 . 2008-02-25 05:29 14544 ----a-w- c:\windows\system32\drivers\TVicPort.sys
2010-10-31 12:21 . 2008-02-25 05:28 238080 ----a-w- c:\windows\system32\ITEIO_64.dll
2010-10-31 12:19 . 2008-06-10 23:21 204800 ----a-w- c:\windows\system32\SysHook.dll
2010-10-31 12:17 . 2010-10-31 12:17 -------- d-----w- c:\program files\Launch Manager
2010-10-31 12:17 . 2008-08-12 23:25 262144 ----a-w- c:\windows\Acer Crystal Eye webcam.EXE
2010-10-31 12:17 . 2008-07-29 08:29 200704 ----a-w- c:\windows\PLFSetI.exe
2010-10-31 12:17 . 2008-02-25 00:13 4838 ----a-w- c:\windows\Suyin.reg
2010-10-31 12:17 . 2007-03-29 05:48 626688 ----a-w- c:\windows\Image.dll
2010-10-31 12:15 . 2008-02-14 16:17 80424 ----a-w- c:\windows\system32\drivers\btwaudio.sys
2010-10-31 12:15 . 2007-07-16 15:20 16168 ----a-w- c:\windows\system32\drivers\btwrchid.sys
2010-10-31 12:15 . 2007-07-16 15:20 80936 ----a-w- c:\windows\system32\drivers\btwavdt.sys
2010-10-31 12:14 . 2008-02-12 21:19 233472 ----a-w- c:\windows\system32\BtwRSupport.dll
2010-10-31 12:14 . 2010-10-31 12:14 -------- d-----w- c:\windows\system32\es-MX
2010-10-31 12:14 . 2010-10-31 12:14 -------- d-----w- c:\windows\system32\es-AR
2010-10-31 12:14 . 2010-10-31 12:14 -------- d-----w- c:\program files\WIDCOMM
2010-10-31 12:12 . 2008-03-14 01:48 290816 ----a-w- c:\windows\RTKVADDA.EXE
2010-10-31 12:11 . 2010-10-31 12:11 -------- d-----w- c:\windows\system32\RTCOM
2010-10-31 12:06 . 2010-10-31 12:06 -------- d-----w- c:\program files\Convesoft
2010-10-31 12:06 . 2010-11-02 21:39 -------- d-----w- c:\program files\Google
2010-10-31 12:03 . 2010-11-03 07:13 -------- d-----w- c:\users\Alive

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-01 06:43 . 2010-11-01 06:43 460288 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2010-11-01 06:43 . 2010-11-01 06:43 2154496 ----a-w- c:\windows\apppatch\AcGenral.dll
2010-11-01 06:43 . 2010-11-01 06:43 173056 ----a-w- c:\windows\apppatch\AcXtrnal.dll
2010-11-01 06:40 . 2010-11-01 06:40 541696 ----a-w- c:\windows\apppatch\AcLayers.dll
2010-11-01 06:32 . 2010-11-01 06:32 2560 ----a-w- c:\windows\apppatch\AcRes.dll
2010-11-01 06:29 . 2008-01-21 02:23 21560 ----a-w- c:\windows\system32\drivers\atapi.sys
2010-11-01 06:29 . 2006-11-02 08:51 28728 ----a-w- c:\windows\system32\drivers\msahci.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2008-05-14 06:05 121392 ----a-w- c:\program files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-25 1049896]
"BkupTray"="c:\program files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe" [2008-04-07 34040]
"ArcadeDeluxeAgent"="c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe" [2008-04-10 147456]
"CLMLServer"="c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe" [2008-04-10 167936]
"PlayMovie"="c:\program files\Acer Arcade Deluxe\PlayMovie\PMVService.exe" [2008-04-18 167936]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-07-16 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-07-16 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-07-16 145944]
"RtHDVCpl"="RtHDVCpl.exe" [2008-06-13 6183456]
"Skytel"="Skytel.exe" [2007-11-21 1826816]
"PLFSetI"="c:\windows\PLFSetI.exe" [2008-07-29 200704]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2008-09-10 809480]
"eDataSecurity Loader"="c:\program files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe" [2008-05-14 526896]
"ePower_DMC"="c:\program files\Acer\Empowering Technology\ePower\ePower_DMC.exe" [2008-06-10 409600]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-11 34672]
"egui"="c:\program files\ESET\ESET Smart Security\egui.exe" [2010-08-12 2215064]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2008-2-12 723496]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2008-04-04 131072]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2008-01-21 179712]
S1 ehdrv;ehdrv;c:\windows\system32\DRIVERS\ehdrv.sys [2010-07-29 115008]
S2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\Acer Arcade Deluxe\PlayMovie\000.fcl [2008-04-18 61424]
S2 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe [2008-03-03 16384]
S2 CLHNService;CLHNService;c:\program files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe [2008-01-17 81504]
S2 eamonm;eamonm;c:\windows\system32\DRIVERS\eamonm.sys [2010-07-29 136632]
S2 ekrn;ESET Service;c:\program files\ESET\ESET Smart Security\ekrn.exe [2010-08-12 810144]
S2 epfwwfp;epfwwfp;c:\windows\system32\DRIVERS\epfwwfp.sys [2010-07-29 41336]
S2 ETService;Empowering Technology Service;c:\program files\Acer\Empowering Technology\Service\ETService.exe [2008-03-21 24576]
S2 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2008-04-07 50424]
S2 NTIPPKernel;NTIPPKernel;c:\program files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\NTIPPKernel.sys [2008-01-17 122368]
S3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\DRIVERS\NETw5v32.sys [2008-04-28 3658752]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs REG_MULTI_SZ BthServ
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=1110&m=aspire_5735
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=1110&m=aspire_5735
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
FF - ProfilePath - c:\users\Alive\AppData\Roaming\Mozilla\Firefox\Profiles\co8pm061.default\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqz9s", true); // Traditional
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--j6w193g", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4a87g", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7c0a67fbc", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7cvafr", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kpry57d", true); // Traditional
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-RemoveIT Pro v7Ultra - c:\program files\InCode Solutions\RemoveIT Pro v7 Ultra\removeit.exe
HKLM-Run-eRecoveryService - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-11-03 20:13
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{49DE1C67-83F8-4102-99E0-C16DCC7EEC796}]
"ImagePath"="\??\c:\program files\Acer Arcade Deluxe\PlayMovie\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'Explorer.exe'(3836)
c:\program files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
c:\program files\Acer\Empowering Technology\eDataSecurity\x86\sysenv.dll
c:\windows\system32\btmmhook.dll
c:\windows\System32\SysHook.dll
.
Completion time: 2010-11-03 20:14:27
ComboFix-quarantined-files.txt 2010-11-03 09:14

Pre-Run: 88,765,980,672 bytes free
Post-Run: 88,709,943,296 bytes free

- - End Of File - - 30894169177101C1C25DF1B1FCCD0433


Looks like my trojans didn't go..

Example: win32.unknown.random.X (it shows in removeit pro v4)

Well?? It didn't fix any.. What should I do!?

EDIT: Posts merged ~BP

Edited by Budapest, 04 November 2010 - 01:25 AM.


BC AdBot (Login to Remove)

 


#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,816 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:05:54 AM

Posted 11 November 2010 - 08:40 AM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Quick Scan button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please Download Rootkit Unhooker Save it to your desktop.
  • extract RKUnhooker to your desktop
    Note** it is zipped up in a .rar file - If you do not have a program to unzip this type of file -
    you can get a free one from here - http://www.7-zip.org/
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • RKU log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 22 November 2010 - 06:40 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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