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My Email is Hijacked Help!!!


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2 replies to this topic

#1 TBRockets

TBRockets

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Posted 02 November 2010 - 09:40 PM

I seem to have a spambot that spams my contact list from my own addy. Any help is much appreciated as this has become real annoying to say the least. Startup list is below:


StartupList report, 11/2/2010, 9:50:41 PM
StartupList version: 1.52.2
Started from : C:\Users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\H0KNMXPS\HijackThis[1].EXE
Detected: Windows Vista SP2 (WinNT 6.00.1906)
Detected: Internet Explorer v8.00 (8.00.6001.18975)
* Using default options
==================================================

Running processes:

C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\ItSecMng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\TOSHIBA Service Station\TSS.exe
C:\Program Files\Common Files\aol\1231813345\ee\aolsoftware.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Lexmark Z2400 Series\lxdqMsdMon.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10e.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\H0KNMXPS\HijackThis[1].exe
C:\Windows\system32\msfeedssync.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup]
ChkDisk.lnk = ?

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\Windows\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

IgfxTray = C:\Windows\system32\igfxtray.exe
HotKeysCmds = C:\Windows\system32\hkcmd.exe
Persistence = C:\Windows\system32\igfxpers.exe
SynTPEnh = C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
cfFncEnabler.exe = cfFncEnabler.exe
ToshibaServiceStation = "C:\Program Files\TOSHIBA\TOSHIBA Service Station\TSS.exe" /hide
lxdqmon.exe = "C:\Program Files\Lexmark Z2400 Series\lxdqmon.exe"
lxdqamon = "C:\Program Files\Lexmark Z2400 Series\lxdqamon.exe"
HostManager = C:\Program Files\Common Files\AOL\1231813345\ee\AOLSoftware.exe
GrooveMonitor = "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
RtHDVCpl = RtHDVCpl.exe
Skytel = Skytel.exe
SunJavaUpdateSched = "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
DivXUpdate = "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
QuickTime Task = "C:\Program Files\QuickTime\QTTask.exe" -atboottime
AVG_TRAY = C:\Program Files\AVG\AVG10\avgtray.exe
Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
Adobe ARM = "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
avast5 = "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

Sidebar = C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
autochk = rundll32.exe C:\Users\User\protect.dll,_IWMPEvents@16
Skype = "C:\Program Files\Skype\\Phone\Skype.exe" /nosplash /minimized
WMPNSCFG = C:\Program Files\Windows Media Player\WMPNSCFG.exe

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
=

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

[MRI_DISABLED]
951738463 = C:\Program Files\Toshiba Registration\Registration.exe /r "C:\Program Files\Toshiba Registration\Registration.rpd"
TOSCDSPD = C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe

--------------------------------------------------

Shell & screensaver key from C:\Windows\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=explorer.exe
SCRNSAVE.EXE=C:\Windows\system32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Lexmark Toolbar\toolband.dll - {1017A80C-6F09-4548-A84D-EDD6AC9525F0}
AcroIEHelperStub - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll - {18DF081C-E8AD-4283-A596-FA578C2EBDC3}
WormRadar.com IESiteBlocker.NavFilter - C:\Program Files\AVG\AVG10\avgssie.dll - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
(no name) - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL - {72853161-30C5-4D22-B7F9-0BBC1D38A37E}
AOL Toolbar Loader - C:\Program Files\AOL Toolbar\aoltb.dll - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9}
(no name) - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll - {A3BC75A2-1F87-4686-AA43-5347D756017C}
(no name) - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
SkypeIEPluginBHO - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
(no name) - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D}
(no name) - C:\Program Files\Java\jre6\bin\jp2ssv.dll - {DBC80044-A445-435b-BC74-9C25C1C588A9}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Install_NSS.job
User_Feed_Synchronization-{9AC69F5B-03E3-4C70-B0A9-308E4F8BE7D3}.job

--------------------------------------------------

Enumerating Download Program Files:

[QuickTime Object]
InProcServer32 = C:\Program Files\QuickTime\QTPlugin.ocx
CODEBASE = http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab

[Oberon Flash Game Host]
CODEBASE = http://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab

[Shockwave Flash Object]
InProcServer32 = C:\Windows\system32\Macromed\Flash\Flash10e.ocx
CODEBASE = http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

[{E2883E8F-472F-4FB0-9522-AC9BF37916A7}]
CODEBASE = http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: C:\Windows\system32\NLAapi.dll
NameSpace #2: C:\Windows\system32\napinsp.dll
NameSpace #3: C:\Windows\system32\pnrpnsp.dll
NameSpace #4: C:\Windows\system32\pnrpnsp.dll

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

WebCheck: C:\Windows\System32\webcheck.dll

--------------------------------------------------
End of report, 8,400 bytes
Report generated in 0.078 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

Edit: Moved topic from Introductions to the more appropriate forum. ~ Animal

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#2 Elise

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Posted 11 November 2010 - 08:39 AM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Quick Scan button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please Download Rootkit Unhooker Save it to your desktop.
  • extract RKUnhooker to your desktop
    Note** it is zipped up in a .rar file - If you do not have a program to unzip this type of file -
    you can get a free one from here - http://www.7-zip.org/
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • RKU log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

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#3 Elise

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Posted 22 November 2010 - 06:41 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

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