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0x7c923845 error & svchost.exe issues


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#1 bobpot

bobpot

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Posted 02 November 2010 - 03:33 PM

Error "Inst. at 0x7c9238745 references memory at 0x00000000 could not be read" happens quite often accompanied by svchost.exe process memory usuage continuing to rise eating up memory to the point that system slows to a crawl & locks up. I can end largest (there are several) svchost.exe process if I do not allow to grow too big & sometimes continue to work without restarting computer.


DDS (Ver_10-11-01.01) - NTFSx86
Run by Mike at 15:15:08.71 on Tue 11/02/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.436 [GMT -4:00]

AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\EPSON Projector\EPSON USB Display V1.4\EMP_UDSA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\explorer.exe
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mike\Desktop\Defogger.exe
C:\Documents and Settings\Mike\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Page_URL = hxxp://www.msn.com
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mURLSearchHooks: H - No File
BHO: ALOT Toolbar BHO: {14ceeaff-96dd-4101-ae37-d5ecdc23c3f6} - c:\program files\alot\bin\alot.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
BHO: : {d3d233d5-9f6d-436c-b6c7-e63f77503b30} - c:\progra~1\inboxt~1\Inbox.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
TB: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - c:\program files\alot\bin\alot.dll
TB: &Inbox Toolbar: {d7e97865-918f-41e4-9cd0-25ab1c574ce8} - c:\progra~1\inboxt~1\Inbox.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [EPSON_UD_START] "c:\program files\epson projector\epson usb display v1.4\EMP_UD.exe" -UDCONNECT
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - hxxp://www.musicnotes.com/download/mnviewer.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1258325261468
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {F773E7B2-62A9-4524-9109-87D2F0BEFAA4} - hxxp://zone.msn.com/bingame/zpagames/zpa_kqrp.cab56961.cab
Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - c:\progra~1\inboxt~1\Inbox.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mike\applic~1\mozilla\firefox\profiles\6wxdx7jp.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\documents and settings\mike\application data\move networks\plugins\npqmp071500000347.dll
FF - plugin: c:\documents and settings\mike\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 151216]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 EMP_UDSA;EMP_UDSA;c:\program files\epson projector\epson usb display v1.4\EMP_UDSA.exe [2010-9-21 98304]
R3 eppvad_simple;EPSON Projector UD Audio Device;c:\windows\system32\drivers\EMP_UDAU.sys [2010-9-21 17664]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2005-8-22 231424]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-24 135664]

=============== Created Last 30 ================

2010-11-02 19:07:19 6146896 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{58980483-eb86-4b97-8d64-065613f0d0e8}\mpengine.dll
2010-11-02 18:51:35 -------- d-----w- c:\program files\Microsoft Security Essentials
2010-11-02 00:45:32 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-10-30 22:08:03 -------- d-----w- c:\windows\system32\appmgmt
2010-10-30 00:08:48 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2010-10-14 21:16:19 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-10-14 00:04:34 -------- d-----w- c:\docume~1\mike\applic~1\TeamViewer
2010-10-14 00:04:25 -------- d-----w- c:\program files\TeamViewer
2010-10-11 00:40:08 -------- d-----w- c:\docume~1\mike\locals~1\applic~1\Mozilla
2010-10-09 11:44:40 -------- d-----w- c:\docume~1\mike\applic~1\Uniblue
2010-10-09 11:44:32 -------- d-----w- c:\program files\Uniblue
2010-10-08 14:35:46 -------- d-----w- c:\program files\Wise Disk Cleaner
2010-10-08 14:26:50 -------- d-----w- c:\program files\Wise Registry Cleaner
2010-10-08 02:49:24 -------- d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-10-08 02:14:57 -------- d-----w- c:\docume~1\mike\applic~1\Malwarebytes
2010-10-08 02:14:05 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-10-08 02:14:04 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-10-08 02:14:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-10-08 02:14:04 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-10-08 01:05:15 -------- d-----w- c:\docume~1\mike\applic~1\SUPERAntiSpyware.com
2010-10-08 01:05:02 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-10-08 01:02:32 -------- d-----w- C:\BP
2010-10-07 23:43:14 -------- d-----w- c:\docume~1\mike\applic~1\DriverCure
2010-10-07 23:43:13 -------- d-----w- c:\docume~1\mike\applic~1\ParetoLogic
2010-10-07 23:42:59 -------- d-----w- c:\program files\common files\ParetoLogic
2010-10-07 23:42:57 -------- d-----w- c:\program files\ParetoLogic
2010-10-07 23:42:57 -------- d-----w- c:\docume~1\alluse~1\applic~1\ParetoLogic
2010-10-07 20:06:58 -------- d-----w- C:\1007
2010-10-07 19:59:16 -------- d-----w- c:\windows\pss

==================== Find3M ====================

2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.1 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST9160821A rev._3.ALE -> \Device\Ide\IdePort0

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x866C6EC5]<<
_asm { PUSH EBP; MOV EBP, ESP; SUB ESP, 0x1c; PUSH EBX; PUSH ESI; MOV DWORD [EBP-0x4], 0x85842872; SUB DWORD [EBP-0x4], 0x8584212e; PUSH EDI; CALL 0xffffffffffffdf33; }
1 ntkrnlpa!IofCallDriver[0x804EE130] -> \Device\Harddisk0\DR0[0x86734AB8]
3 CLASSPNP[0xF7672FD7] -> ntkrnlpa!IofCallDriver[0x804EE130] -> \Device\0000006e[0x8675E030]
5 ACPI[0xF74E9620] -> ntkrnlpa!IofCallDriver[0x804EE130] -> [0x86737940]
[0x86677460] -> IRP_MJ_CREATE -> 0x866C6EC5
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected hooks:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskST9160821A_______________________________3.ALE__#5&38ffc550&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
\Driver\atapi DriverStartIo -> 0x866C6AEA
user & kernel MBR OK
sectors 312581806 (+251): user != kernel
Warning: possible TDL3 rootkit infection !

Filesystem trace:
called modules: ntkrnlpa.exe hal.dll fltmgr.sys MpFilter.sys sr.sys Ntfs.sys
1 ntkrnlpa!IofCallDriver[0x804EE130] -> [0x860C6228]
3 fltmgr[0xF743AE95] -> ntkrnlpa!IofCallDriver[0x804EE130] -> [0x86699A08]
5 sr[0xF742A870] -> ntkrnlpa!IofCallDriver[0x804EE130] -> [0x86698020]
7 ntkrnlpa[0x80574DCB] -> ntkrnlpa!IofCallDriver[0x804EE130] -> [0x860C6228]
9 fltmgr[0xF743B098] -> ntkrnlpa!IofCallDriver[0x804EE130] -> [0x86699A08]
11 sr[0xF7425453] -> ntkrnlpa!IofCallDriver[0x804EE130] -> [0x86698020]

Registry trace:
called modules: ntkrnlpa.exe hal.dll MpFilter.sys

============= FINISH: 15:17:11.15 ===============

Attached Files



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#2 myrti

myrti

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Posted 09 November 2010 - 08:38 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
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  • In the custom scan box paste the following:
    msconfig
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    drivers32
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    winlogon.exe
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  • Push the Posted Image button.
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In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

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#3 myrti

myrti

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Posted 15 November 2010 - 06:32 AM

Since it has gone stale, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

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