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Unknown virus


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#1 sylvergirl

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Posted 02 November 2010 - 12:49 PM

Hello,
Really strange virus or smth. Firstly computer started to work slowly and 'hang up', even mouse pointer was 'hanging up'. Tried to scan computer with Spybot, but it found nothing. The antivirus is also in silence for all the time, I have not got any message about virus or smth. Then used CCleaner to clean the trash. Then tried Combofix. It is strange - when I turned off the antivirus shields,the Combofix however showed the error message saying that antivirus scan are enabled. After using Combofix the computer worked allright until another time when I turned it on. Then I could not reach my E disc (it is the only disc after C disc). When i tried to open it, the message appeared "The disc is not formatted yet. Would you like to format it now?". When using Combofix, sometimes computer is restarting itself.
Trying to create Gmer log, the computer restarted itself and could not finish scanning.
Moreover, some applications are not working. I am getting the error messages "The applications failed to initialize properly (0x0000034). Click Ok to terminate the application". Some I am getting when turning on the computer, and one I have got trying to open PDF file. I can not also open some other programs - Dreamveawer, CorelDraw...

I also remembered that about two weeks ago, I had a malware in my website. Sometimes the files without my permission was downloaded to my computer when wieving my website. The file type was .asx and when downloaded it opened Windows Media Player Classic. The antivirus programs found no threat on my computer and showed no threat messages when these files were downloaded. I cleaned my site from suspicious codes, redirects.. but i think this virus was left on my computer.. However only a few days ago I felt the virus "working" on my PC.

I would be really greatfull for any help.



DDS (Ver_10-11-01.01) - NTFSx86
Run by Kristina at 19:18:08,03 on 2010.11.02
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.959.393 [GMT 2:00]

AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Kristina.MURKOLAI-A3A801\Desktop\dds.scr

============== Pseudo HJT Report ===============

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [Google Update] "c:\documents and settings\kristina.murkolai-a3a801\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
mRun: [VTTimer] VTTimer.exe
mRun: [VTTrayp] VTtrayp.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\kristi~1.mur\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony\sony picture utility\volumewatcher\SPUVolumeWatcher.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1265694796109
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/3,0,0,6144/mcfscan.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-2-8 165584]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-2-8 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-8 40384]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-8 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-8 40384]
S2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2010-8-24 92008]
S3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys [2010-9-4 13192]
S3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys [2010-9-4 8456]

=============== Created Last 30 ================

2010-11-01 19:19:12 -------- d-----w- c:\windows\system32\wbem\repository\FS
2010-11-01 19:19:12 -------- d-----w- c:\windows\system32\wbem\Repository
2010-11-01 05:43:21 -------- d-----w- C:\RECYCLER(2)
2010-10-23 10:53:40 -------- d-----w- c:\windows\McAfee.com
2010-10-14 04:37:03 221184 ----a-w- c:\windows\system32\wmpns.dll

==================== Find3M ====================

2010-11-02 00:08:46 86528 ----a-w- c:\windows\MBR.exe
2010-09-18 09:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ------w- c:\windows\system32\mfc40u.dll
2010-09-15 01:50:37 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-09-14 23:29:49 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-09-10 05:58:08 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58:06 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58:06 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-09-08 08:17:46 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-09-08 08:17:46 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-09-07 15:12:17 38848 ----a-w- c:\windows\avastSS.scr
2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-23 16:12:04 617472 ------w- c:\windows\system32\comctl32.dll
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-08-12 08:00:00 108032 ----a-w- c:\windows\system32\ff_vfw.dll

============= FINISH: 19:19:05,06 ===============

Attached Files


Edited by sylvergirl, 02 November 2010 - 03:35 PM.


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#2 myrti

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Posted 09 November 2010 - 08:37 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    hlp.dat
    winlogon.exe
    wininit.exe
    explorer.exe
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

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#3 sylvergirl

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Posted 09 November 2010 - 08:55 AM

Hello,
Thank you for answer. Bet it is too late, because my computer broke down, I think the virus has done its job. When trying to turn on the computer, the Windows showed some errors and unable to turn on, so I put the Windows CD trying to repair it, but it was unsuccessful. Trying to reinstall Windows, it could not find the hard disc. So now I will show my computer to people who may fix it. I just would like to know, could the virus be inside computer after reinstalling WIndows? Should I do something to check this?
Thanks.

#4 myrti

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Posted 10 November 2010 - 04:16 AM

Hi,

what you are describing sounds like a hardware failure more than a virus. It seems your hard drive died and became unusable. This can not be fixed with a format, but the people repairing your PC will tell you this if it is the case.

A format should remove all malware present on the PC.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

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