I have the following problem and was wondering if it could be a corrupted file or mal-ware if you could check the hijackthis file attached it would be much appreciated.
The problem started roughly 2-3 months ago, while running dual monitors on my desktop (which i have done for over a year and a half with no problem) both screens went black and the computer would not respond to ctr-alt-del for a restart. So after trying to trouble shoot the problem for a while i gave up and just unhooked my second monitor.
Now in the past 3-5 weeks the one monitor will randomly go black screen and the computer will not respond to anything, i have to hard reset every time.
In the past week i reinstalled windows 7 64bit ultimate and did not keep any old files except for saved game data and pictures, which i stored on a partition in the hard drive
I have checked the voltages in the bios and they seem well within the tolerances. They are as follows:
cpu core : 1.104v
+1.1v : 1.184v
+3.30v : 3.277v
+5.00v : 4.872v
+12.0v : 11.904v
5VSB : 4.972v
VBAT : 3.198v
temps in bios:
cpu temp: 29C
system temp: 43C
I just ran FurMark for 2.5 hours without a problem (highest temp reached by video card was 88C or 89C) and then as soon as i opened Firefox, black screen and comp hang.
I have tried many different drivers for my graphics card, with no success.
Have ran multiple AV programs. with nothing reported that has not been cleaned.
I have ran the windows memory check tool and it reported no problems.
The problem seems to occur in spurts, played games heavily for 3 days straight with no problem, and then today the problem has occurred at least 8 times.
I need some help bad, me and my friends have tried just about everything we could think of, cleaning out as much dust as possible, FurMark, ATI tool.
I have never updated the bios.
yes i have unhooked the power cord, and held down the power button for a minute or so.
I did discover that one of the cells that the ram sit in had went bad, so i removed ram from that slot and the slots channeled with it. Have ran windows memory check since with no reported problems. Before i removed those memory sticks i used to have the problem where the computer would always run disc check and freeze at 1 second, has not happened since.
I attached a hijackthis report which was just gotten from the computer in question an hour ago.
specs. (would list more spec but cannot get comp to work more than a min atm)
basically a stock gateway fx6800-01e only have different ram and partitioned the hard drive.
2.67GHz Intel Core i7 920
512MB ATI Radeon HD 4850
750GB, 7,200 rpm (partitioned into 2 parts about 7 months ago)
windows 7 ultimate 64bit
3x 2gig ddr3
Samsung syncmaster 22inch LCD
I haved tried a different monitor which is a philips tv and have the same results.
Turned on the computer this morning, and after being on the desktop for only 30 seconds or so the screen displayed some vertical lines, took a picture and attached it, hope this helps. Philips monitor displayed a similar screen at one point this morning except the lines were much larger(thicker) and white.
today tried using the Phillips TV, problem occurred then got a colored vertical line display and the computer rebooted by itself. When i logged in i got the following error message.
locale id: 1003
OS version 6_1_7600
service pack 0_0
files that help describe the problem
i am now trying running the computer in question in safemode with networking and its been working fine for about 30 mins, and i could not get the computer to run for more than 5mins when booting regularly.
EDIT: Posts merged ~BP
got the comp to run for a bit here are the temps according to pc wizard
TMPIN0 : 91C
TMPIN1 : 39C
TMPIN2 : 18C
Thermal Zone : 18C
Core 1 : 32C
Core 2 : 31C
Core 3 : 35C
Core 4 : 30C
ati temperature : 54.5C
ati temperature diode : 54C
the bios temps are as follows taken almost immediately after using pc wizard
cpu temp : 25C
system temp : 39C
hard disk : 37C
Ran Heavy Load pc stress test software a few mins ago. The problem occurred after about 10 or 15mins.
also here are temps and power from speed fan (taken not long after I ran heavy load)
there are a total of 7 crash dump files in the minidump folder.
Also the problem will happen within 5-10mins every time if i run dual monitors, as opposed to working for some time if i only have one monitor hooked up.
i have run
in the command prompt and it reported no problems
EDIT: 4 more posts merged ~BP
Edited by Budapest, 03 November 2010 - 04:07 PM.