I have a Dell Inspiron laptop / Windows Vista, approximately 18 months old, which freezes after about 5 minutes. Some examples:-
A : Turn on machine and Microsoft Corp., appears with progress bar. Then a black and white display headed ‘Check on C File System’, which runs. Then I get a normal screen asking for password and the ‘Welcome’ screen, followed by a normal screen with desktop icons, apart from the dock icons along the top, and the ‘side panel’ showing the clock etc.
I opened ‘Avast Anti-Virus’ to do a scan and the ‘Scan Now’ window was blank and not displaying the choices of scans available e.g. Full Scan. A message along the top of this window told me it was not responding. This window and the main screen then displayed covered in a semi-opaque milky white and then everything froze. Turned off machine with button on the keyboard.
B: Turned on machine, which displayed ‘Windows Error Recovery – Start Windows Normally’, followed by ‘Check Disk’ ‘Password’ ‘Welcome’. Desktop icons, including the dock ones along the top this time, and the Avast icon rotating, and then announcing that my virus database has been updated.
Tried clicking on programmes, e.g. Internet Explorer, which displayed and then froze behind the above mentioned semi-opaque milky white.
I have tried several times to use my machine and each time I get combinations of the above, plus many more. But the end results are the same.
Please help.
Thanks
Back to top
