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New RAM Freezing Computer


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#1 TQUAD

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Posted 01 November 2010 - 08:51 PM


In need of Radical help,
I recently upgraded from 512mb to 2Gig of 'Crucial' RAM on my ASUS A8V-VM SE motherboard. I also installed one new 'Lite On' ATAPI iHAP222 DVD Drive', one new 'Lite On' ATAPI iHAS424 and kept my old 'Lite On' LTR-52246S Drive. Of the new drives, one is SATA and the other is the older ATA type. I have two hard drives, one is a Seagate 250Gig ST3250410AS SATA and the other is a Maxtor 40Gig 94098U8 ATA drive. All the new drives and RAM were installed by a local dealer and I was told that with my motherboard they all should work. My problem is that when operating in normal mode the computer totally freezes after about 3-4 minutes and only works in Safe Mode. I have tried everything from running all the known scans from Malwarebytes, Spybot, CCleaner, MWAV, AdAware, SuperAntiSpyware ESET Online Scan etc etc to completely disabling all four drives except C drive, which is the Seagate. Despite all my efforts the computer continues to freeze. It has been suggested that I need to install the newest 'VIA' Drivers as well as update or 'Flash my BIOS' to accommodate the new RAM. Is this the correct thing to do or is there something else that should also be done? I contacted ASUS and was informed everything should work although they did not mention 'VIA' drivers or Flash BIOS. What would you recommend I do to get my computer working? Your help is desperately needed.
Sincerely Yours,
TQUAD

Edited by hamluis, 02 November 2010 - 08:16 AM.
Moved from XP forum to Internal Hardware ~ Hamluis.


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#2 hamluis

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Posted 02 November 2010 - 08:16 AM

Well...does the system work normally with the new RAM removed? Do you still have your old RAM?

Any error messages?

What does the "local dealer" say about all this? That would have been my first contact.

http://www.newegg.com/Product/Product.aspx?Item=N82E16813131069

That board supports SATA 1 drives...but I don't think that's meaningful (but I'm not a hardware person).

I'll move this from XP to Internal Hardware.

Louis

#3 Socratesx

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Posted 02 November 2010 - 12:06 PM

It has been suggested that I need to install the newest 'VIA' Drivers as well as update or 'Flash my BIOS' to accommodate the new RAM. Is this the correct thing to do or is there something else that should also be done? I contacted ASUS and was informed everything should work although they did not mention 'VIA' drivers or Flash BIOS. What would you recommend I do to get my computer working? Your help is desperately needed.
Sincerely Yours,
TQUAD


Well you won't loose anything to try updating the VIA drivers and/or to a newer BIOS version. I would do this first and if the problem persisted I would check my RAM with a RAM diagnostic program to ensure that the modules aren't faulty. But try first updating your drivers and BIOS.
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