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Blue screen crash dump on startup


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#1 snowghost

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Posted 01 November 2010 - 08:10 PM

Gateway LX6810-01 Vista Home Premium 64 bit


I have started to get a crash dump blue screen on boot up.

This just started a couple weeks ago, I have only rebooted I thank three times since this started maybe for at the most, I may have run cc and removed a dump file or 2. I just don't reboot very often, mostly only after installing some thing that requires a reboot, the first time I just clicked start windows normal on the restart and only seen the blue screen two times then booted up, second time had to go through the blue screen 4 times, and yesterday it was like 9 times before I got booted up. System runs fine after it gets booted up

I have been getting 3 MHotKey.exe failed to start errors as soon as windows opens, you will see a lot of these in the app crash tex file, this started a month or two before the blue screen, In fact I got these errors about a year ago and they just stopped untill a month or so ago,

Updated my vidio driver today, rebooted and still got blue screen, only got it one time then went to a good boot

Heres is my minidump files plus I added my app crash files

Attached File  BOSD.txt   76.27KB   3 downloads

Edited by snowghost, 02 November 2010 - 08:36 AM.


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#2 hamluis

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Posted 02 November 2010 - 11:03 AM

MHotKey.exe...seems to be a keyboard driver.

I would try uninstalling that...and then reinstalling same, via Device Manager.

Then let's take a look at what's wrong.

Louis

#3 snowghost

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Posted 02 November 2010 - 11:36 AM

Will try this, I am in a rusk at the moment ,hope to be able to get to this this evening

#4 snowghost

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Posted 02 November 2010 - 05:39 PM

OK I went to Device manager / to key broads / there was 5 key broads listed / I only have one key borad and it is the one that came with the system / looking at the drive details of all 5 I did not see MHotKey.exe listed under any of them / I uninstalled all 5, all five reinstalled on restart, still got the blue dump screen, just one time and still got the 3 error's that MHotKey.exe failed to start, from what I have read this is not a necessary file, I do not set up my own key short cuts, so how do I just get rid of it. and the next two mini dump logs reads the same as the frist 3 I posted
I do have TUT, And I can not find this startup under start ups
Attached File  BSOD2.txt   3.03KB   0 downloads

Attached Files


Edited by snowghost, 02 November 2010 - 06:07 PM.


#5 snowghost

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Posted 03 November 2010 - 05:09 AM

Could not find how to uninstall the MHotKey.exe so I just looked it up and deleted it, rebooted and no crash dump blue screen and no MHotKey.exe errors when windows opened, I guess my problem is sloved. Still have the keyborad icon on task bar but only has language options now & my multimedia keys still work, and now my hot keys work in photoshop, they have not been working for the last couple months so I would say this is a useless file that needed to be removed


Disregard the above, just rebooted and the Blue screen crash dump is back, booted two time's and got to different minidump errors, still playing around with it, I am having problems with things locking up for a minute or 2 after getting rid of the MHotkey.exe. I do need a way to reinstall this intire OS, just can't figure it out, I have 3 sets of the ecovery disk but no clue as how to use them, they are not boot disk, they have a folder with a lot of .SWM files, this is some kinda of image that has been split into a ton of smaller files, no idea how to get them to open

Attached File  Bosd4.txt   3.02KB   0 downloads

screen shot of recovery disk
Posted Image

Edited by snowghost, 03 November 2010 - 09:30 AM.


#6 hamluis

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Posted 03 November 2010 - 10:40 AM

<<I uninstalled all 5, all five reinstalled on restart,...>>

There is no logical reason why any system would reflect 5 keyboards installed, after the keyboard has been properly uninstalled...something is very wrong with your system hardware recognition patterns.

Any other obvious hardware anomalies in either Device Manager or Event Viewer?

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/topic40108.html

Louis

#7 cryptodan

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Posted 03 November 2010 - 01:59 PM

We need to know more about your BSODs...

Download BlueScreenView (in Zip file)

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.

Then go to File > Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Compliments of Broni

#8 snowghost

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Posted 03 November 2010 - 04:16 PM

OK heres what I see when I open event viwer
Posted Image

And here is Device manger view
Posted Image

I did find gateway recovery , it was @ start/programs/gateway/gateway recovery management. I reinstalled the keyborad drivers, I looked up the MHotkey.exe and there were 10 of them [C:\Windows\mHotkey.exe] and 10 other ones[C:\Windows\Prefetch\MHOTKEY.EXE-A7ADCB97.pf]after reboot only 2 were left in each location.

I am thanking that a complete over haul would do this system a lot of good, I got the next 5 days to kill, plenty of time to get a new system back to where I want it, but I thank I will pull out my XP pro 64 disk and junk this vista,will install on its own partition to be sure every thing works first. I ran XP pro for years and never had to do a reinstall, this one is less than a year old and I have only used it for about 7 months, and theres so many softwares that I like to use that just don't work with vista 64 bit, every thing works with XP


And here is the last 8 from bluescreenview this all I have, the first 2 may have gotten deleted with CC

it seem that dump_nvstor64.sys is a constant



==================================================
Dump File : Mini110310-03.dmp
Crash Time : 11/3/2010 11:46:59 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff6fd`3004bbc0
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`0e4aa311
Parameter 4 : 00000000`00000009
Caused By Driver : dump_nvstor64.sys
Caused By Address : dump_nvstor64.sys+4a145e0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-03.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini110310-02.dmp
Crash Time : 11/3/2010 9:03:38 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff6fd`300317b0
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`0e4a6311
Parameter 4 : 00000000`00000009
Caused By Driver : dump_nvstor64.sys
Caused By Address : dump_nvstor64.sys+1d145e0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini110310-01.dmp
Crash Time : 11/3/2010 7:50:09 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff6fd`30031ef0
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`0e4ac311
Parameter 4 : 00000000`00000009
Caused By Driver : kbdclass.sys
Caused By Address : kbdclass.sys+46935e0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini110310-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini110210-02.dmp
Crash Time : 11/2/2010 3:07:05 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff6fb`7e9840a8
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`0e44d2f2
Parameter 4 : 00000000`00000009
Caused By Driver : dump_nvstor64.sys
Caused By Address : dump_nvstor64.sys+1c625e0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini110210-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini110210-01.dmp
Crash Time : 11/2/2010 8:26:37 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff6fd`3002d910
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`0e48e311
Parameter 4 : 00000000`00000009
Caused By Driver : dump_nvstor64.sys
Caused By Address : dump_nvstor64.sys+2bb45e0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini110210-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini103110-01.dmp
Crash Time : 10/31/2010 9:08:16 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff6fd`30044260
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`0e453311
Parameter 4 : 00000000`00000009
Caused By Driver : dump_nvstor64.sys
Caused By Address : dump_nvstor64.sys+40a05e0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini103110-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini102810-02.dmp
Crash Time : 10/28/2010 1:08:21 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff6fd`3003ee68
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`0e498311
Parameter 4 : 00000000`00000009
Caused By Driver : dump_storport.sys
Caused By Address : dump_storport.sys+43345e0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini102810-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini102810-01.dmp
Crash Time : 10/28/2010 12:45:03 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffffa60`053bd1d8
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`0e94de2b
Caused By Driver : dump_nvstor64.sys
Caused By Address : dump_nvstor64.sys+44811d8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini102810-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
==================================================

#9 cryptodan

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Posted 03 November 2010 - 04:41 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#10 snowghost

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Posted 03 November 2010 - 07:00 PM

Well have been busy. seems I can boot from disk but system crashes right at the time options should show up for new install, had same problem with gateways recovery, at this point my options seem to be to just format the drive and hope for the best with my XP disk, this 30 minute reboot is getting old.
I am really regretting stepping up to 64 bit, it is no where near ready for the general public, allmost nothing works with it and if it dose its only half ass.
I have got ever thing backed up, all I need is a way to get some kind of fresh install, at this point nothing works, crash dumps kill any thing I try

Got a copy of mirosoft's vista repair disk, it to crashes at 40% loading files
Just finished a complete scan with nod 32, all clean




http://speccy.piriform.com/results/JTPCYeqEdzkPtIkpNohU4SQ

Edited by snowghost, 03 November 2010 - 11:13 PM.


#11 cryptodan

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Posted 04 November 2010 - 08:45 AM

I am really regretting stepping up to 64 bit, it is no where near ready for the general public, allmost nothing works with it and if it dose its only half ass.



I use 64bit Windows Vista Ultimate, and I have no issues what so ever. It is stable as can be, and I Have kept my computer on for more then 4 weeks, and performance issues. So its not 64bit Windows thats your issue, and if you are going back to 32bit Windows you might as well get rid of 6Gigs of RAM, because 2Gigs is all about you will use.

When you install Drivers do you make sure that you are downloading the 64bit Versions instead of the 32bit ones?

http://www.nvidia.com/object/nforce_vista_win7_64bit_15.49.html - For your Chipset.

Edited by cryptodan, 04 November 2010 - 08:47 AM.


#12 snowghost

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Posted 04 November 2010 - 09:50 AM

Thank I got it fixed, unistalling easy cd-da extracter seemed to be the bug, it to was useing the Aspi32.sys file, have had 4 clean restarts now, have gotton rid of a couple of the errors, some of the rest will be out of my range to fix,
Will try to remember to all ways restart after a install, you wait a few weeks and then you start having problems it's hard to figure it out, I am one that likes to try every thing out, I go through trial apps every week.

Many thanks for hanging in here with me, Now I am going to install XP pro on drive L just for safe keeping, andto run photoshop CS5 64 bit in, Vista 64 home premium has a problem with 64 bit plugins for CS5 64.

cancle that, still cant run the XP boot disk, looks like I am stuck with vista or maybe I can upgrade tho 7, will be looking into that

Edited by snowghost, 04 November 2010 - 03:02 PM.





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