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removel of SYSTEM DEFRAMENTER (unistall guide) not working

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#1 netoz


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Posted 01 November 2010 - 05:23 PM

i have vista home edition service pack one,i got the system defragmenter virus,.I ran theREMOVE SYSTEM DEFRAMENTER UNISTALL GUIDE three times each time showing results on the mbam screen,click REMOVE SELECTED,rebooted but virus came back again.Started the PREPARATION GUIDE FOR USE BEFORE MALWARE REMOVAL TOOLS AND REQUESTING HELP, got as far as the downloading of GMER program,unchecked the boxes and started scan,first time screen turned black,i turn computer off started scan again second time PROBLEM CUSED PROGRAM TO STOP WORKING CORRECTLY.WINDOW WILL CLOSE PROGRAM. tried to run scan third time,again PROBLEM CUSED PROGRAM TO STOP WORKING box appeared,scan aborted.I was able to do all other steps just fine until GMER scan please help thank u

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#2 AustrAlien



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Posted 01 November 2010 - 05:55 PM

If you have any problems running GMER or generating a log, then please proceed to the next step and state what problems you had with GMER when creating your malware help topic.

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