Posted 01 November 2010 - 04:12 PM
Hi. I removed the nasty Thinkpoint malware from my niece's computer but now she can't access the Internet. She has a Linksys router and adapter. Strangely, her son's computer can connect to the Web via the adapter. I ran the troubleshooter for Linksys and even though the router is properly connected and all the lights are on, the computer refuses to 'recognise' the router. She no longer has the original install disk for the router.
What could be causing this problem?