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MS Word Slow to Load


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#1 Y. Curtis

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Posted 01 November 2010 - 02:46 PM

I'm running Windows XP SP2 and I have MS Word 2003, part of the Office Suite. Recently I had problems with Norton 360 and I had it removed, now when I start MS Word 2003 it takes a very long time for Word to load and the same thing happens when I close out of Word 2003. I uninstalled and reinstalled Word twice to no avail. When MS Words loads it also gives a message in the left hand corner that says "scanning files" although I've removed Norton 360. Has anyone experienced this problem and if so, what did you do to fix it?

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#2 cryptodan

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Posted 01 November 2010 - 02:49 PM

Is there any reason why you are running XP SP2? You do know that MS has stopped supporting XP SP2.

I am willing to bet that your office issues stems from a poorly maintained computer.


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#3 Eyesee

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Posted 01 November 2010 - 03:30 PM

Hi Y Curtis & welcome to the forum!

Did you run the Norton Removal Tool when you uninstalled Norton?

Then try deleting the normal.dot file for Word
See here

Edited by Eyesee, 01 November 2010 - 03:30 PM.

In the beginning there was the command line.

#4 Y. Curtis

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Posted 01 November 2010 - 07:41 PM

I stand corrected, it's service pack 3.




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