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Does this message mean my hard drive has crashed?


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#1 EducatedGuess

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Posted 01 November 2010 - 12:41 AM

Hi. I am running Windows XP in an older Gateway Laptop. Every time I start up the laptop, I receive the following message on the screen:

A disk read error occurred.
Press Ctrl+Alt+Del to restart.

When I restart, the same message appears over and over. I tried this at least 10 times. I cannot boot up. I also hit F8 and tried to boot into Safe Mode, but this same message comes up on screen.

Does this most likely mean my hard drive has gone bad? Is there any way around this screen?

Thank you.

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#2 Socratesx

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Posted 01 November 2010 - 12:25 PM

What BIOS tells you about the hard drive? During the POST the computer shows you every storage devices that are connected. Does your hard drive show up? It is likely that a cable has been displaced. Check the power and SATA/ATA cables of your hard drive and try again.
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#3 Nfi

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Posted 01 November 2010 - 07:30 PM

are you getting too windows at all? ie the beginning start up?

#4 Broni

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Posted 01 November 2010 - 11:00 PM

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/index.php?showtopic=28744&hl=hard+drive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps here

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