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Laptop won't unmute


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#1 SGIM43

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Posted 31 October 2010 - 07:37 PM

I have an HP laptop that has external volume controls above the buttons that are activated by touch. The mute button is engaged (lit up to signify mute is activated) and I cannot disengage it with touch. I can go into sounds and unmute it so that it shows mute is not activated on the screen indocator, however the external mute light still stays lit and the volume does not come back on. Has anyone ever heard of this?

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#2 cryptodan

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Posted 31 October 2010 - 07:41 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.




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