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Posted 31 October 2010 - 04:37 PM
Posted 31 October 2010 - 04:55 PM
While, as a general rule, we try to take DDS/HJT logs in order (starting with the oldest), that is not the only factor involved in determining which cases are taken. There are many other factors involved; two examples are the skill level of the particular helper, and the operating system involved. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, you wouldn't want someone to assist you who is not familiar with your issue and attempt to fix it, would you?
I see that even the most recent posts are getting help right now, so it looks like you are caught up.
If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
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Posted 31 October 2010 - 05:10 PM
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