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New Video Card - Can't Start PC.


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24 replies to this topic

#1 TomityTomTom

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Posted 31 October 2010 - 01:30 PM

I posted this a while ago.

http://www.bleepingcomputer.com/forums/topic349000.html

(I have been waiting a good half hour to receive my forgotten pass on this account, so I just made a new one.)

I bought a new video card - the GeForce210 - and now I am unable to start.

First time I got a blue screen saying some kind of hard error has occurred.

Then I tried again, disk read error occurred, press CTRL+ALT+DEL to restart.

Another time trying to start, I was told that my operating system was unable to load.

I now have a blue screen:



A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK / F to check for hard drive corruption, and then restart your computer.

Technical information:

*** STOP: 0x0000007B (0xF789E524, 0xC0000034, 0x00000000, 0x00000000)

Would someone be able to help? :thumbsup:

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#2 cryptodan

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Posted 31 October 2010 - 01:46 PM

Can you post the rest of your system specs?

RAM, CPU, Hard Drive, Power Supply Model Number, motherboard, and Operating system?

#3 TomityTomTom

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Posted 31 October 2010 - 02:52 PM

Can you post the rest of your system specs?

RAM, CPU, Hard Drive, Power Supply Model Number, motherboard, and Operating system?




Thank you.

Ram - 4gb

Motherboard - P5N-E SLI (ASUS)

Windows XP home.

I don't know how to find out everything else.

#4 cryptodan

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Posted 31 October 2010 - 03:03 PM

Do you have the video card in the first slot the blue one?

#5 TomityTomTom

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Posted 31 October 2010 - 03:33 PM

I have it where my previous video card was.

#6 cryptodan

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Posted 31 October 2010 - 03:43 PM

Which was where?

#7 TomityTomTom

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Posted 31 October 2010 - 03:48 PM

Posted Image

Right there, in yellow.

#8 cryptodan

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Posted 31 October 2010 - 03:52 PM

What kind of card did you have prior to the 210?

#9 TomityTomTom

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Posted 31 October 2010 - 04:45 PM

NVIDIA 8400GS PCIx 512MB

#10 cryptodan

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Posted 31 October 2010 - 05:06 PM

Does it work if you put the other video card in?

#11 hamluis

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Posted 31 October 2010 - 06:42 PM

<<First time I got a blue screen saying some kind of hard error has occurred.

Then I tried again, disk read error occurred, press CTRL+ALT+DEL to restart.

Another time trying to start, I was told that my operating system was unable to load.>>

I'd suspect that the first error is the important one...doesn't appear to have anything to do with your video card.

Louis

#12 TomityTomTom

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Posted 02 November 2010 - 01:33 PM

I'll try the old video card... hang on.

#13 TomityTomTom

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Posted 02 November 2010 - 02:01 PM

I tried it. It said:

STOP: c0000221 Unknown Hard Error
\system32ntdll.dll


What does this mean?

#14 cryptodan

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Posted 02 November 2010 - 02:23 PM

Can you post the full error message?

#15 hamluis

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Posted 02 November 2010 - 02:26 PM

Reference: http://support.microsoft.com/kb/314474

Louis




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