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CD Drive isn't recognized


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#1 Cara XYZ

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Posted 31 October 2010 - 01:19 PM

I am running Vista Home Premium 32 bit on a Dell Vostro 1000 notebook.

My computer will not recognize the CD/DVD drive. It worked about 3 weeks ago with no problem.

I can't play a music CD (a copyrighted, store bought CD) nor will the drive show up in My Computer.

I have tried:
rebooting
removing the drive, putting it back in
trying a different CD
searching in device manager (wasn't there)
searching for new hardware (didn't find any)
on someone else's suggestion, went to REGEDIT and found HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and deleted the values: Lowerfilters and Upperfilters and rebooted the machine.

Please help!! Thanks!

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#2 cryptodan

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Posted 31 October 2010 - 01:35 PM

Try rebooting into Safe Mode hitting F8 after the BIOS Post Screen, and delete the CD-ROM in Device Manager then reboot into normal mode.

#3 Cara XYZ

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Posted 31 October 2010 - 01:54 PM

It worked! Thank you!

#4 cryptodan

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Posted 31 October 2010 - 01:58 PM

You are welcome happy bleeping.




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