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virus infection need help


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#1 gneee

gneee

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Posted 31 October 2010 - 01:32 AM

Hi i recently upgraded a old comp hooked up to the internet then downloaded kasper 30 day trial till i get proper version i got threw the download then as i was downloading the updates my comp shut off started doing loops to the windows exp load screen i took it in to a shop to find out what prob was they said i had a virus they fixed it so i could get windows up properly.. then i got it home ran a spybot scan and this poped up microsoft.windowssecuritycenter_disabled spybot said it fixed it but every time i do a bot scan after it still pops up with same problem. Then soon after this pop's up on my task bar NVSVCPMMWindowclass as a window that i had open but it didnt budge couldent open the window for it it was just there i found that to be out of the ord then after i opened a few windows i had a small block of 1 or 2 of the windows that i had previusly opend then closed at the top left hand corner of my screen then what i found if i clicked on the problem window on my task bar namly nvsvcpmmwindowclass so it was highlighted as if the window was open then click on the block of left behind widow that had lerft its self at he top of my screen the window in my task bar namly nvsvcpmm ect would click off as if i had closed the window so there was some type of connecting between the bit of stuck window and the mystery window on my task bar then i ran a kasper full scan after about 3 min of scaning kasper poped up with a msg u have 1 connection online is it okay to close it the kasper turned off and the task bar symble disapeared the k then i ran a spybot scan AGAIN and i noticed that the files that were flicking threw while bot was scaning were named weirdly virus help, virus type, fake alert, and many other strange named files as if my comp was completly over run buy a heap of crack pot files i noticed this due to my staring at bot when it usualy scans at the files it is scaning

what is going on pls some1 help this is crazy stupid (i have bad grammer and spelling) soz

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#2 Sightless

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Posted 31 October 2010 - 10:10 AM

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it.

  • Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first

    Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

    If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..
  • Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.



Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here or here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
For a complete visual tutorial of MBAM, see http://thespykiller.co.uk/index.php/topic,5946.0.html

Please include the following in your reply:
MBAM log




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