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System Tool Virus removal Help


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3 replies to this topic

#1 wheelie46

wheelie46

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  • Local time:01:40 AM

Posted 30 October 2010 - 10:28 PM

I've attached, MBAM log, the DSS logs, and GMER log.


I got hit with the security tool spyware thing and I followed all the steps from this page
http://www.bleepingcomputer.com/virus-removal/remove-security-tool

I was downloading something and the download stops in the middle. Then a few minutes later a Security Tool scan pops up. I knew immediately it was a virus so I shut down the laptop. I used my another uninfected laptop and found the site I mentioned above went through all the steps in safe mode.

Using malware antivirus I was able to remove 3 infected files but after I restart the computer System Tool is still on my computer.
Every time I restart regularly(not under safe mode)there is a prompt:
####################################################################
User Account Control
Do you want to allow the following program to make changes to this computer?
Program name: malwarebytes' Anti-Malware
Verified publisher: Malwarebytes Corporation
File origin: Hard drive on this computer
Yes No
##################################################################
I restarted a few times and tried yes and no, same thing happens.
My background changed to "Warning? you're in danger! Your computer is infected with sypware...."
and system tool scan pops up.

What should I do now?

I have Windows7.

Here's another guide, both are rather complicated, I would ty to follow them exactly if possible?

http://forums.malwarebytes.org/index.php?showtopic=66064&pid=334861&st=0&#entry334861

Hey thanks for your input, I finally found some time and check out the link you send me. It's basically what I did for the first time, but I followed all the steps anyways.

So basically I rescan my computer with antimalware again. The first time I did it, antimalware was able to detect infected files and deleted them, but this time the antimalware cannot detect any malicious program and System Tool virus is still on my computer. What should I do now?

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Just a quick question

In a few days Im gonna get an external harddrive to back up my files, mostly music.
Im not sure how virus works, but should I be worry about the virus infecting my external hardrive?

I am still waiting for the delivery of my external harddrive. In the mean time I tried to search through all my files under safe mode, and I think I found the virus.

I set the computer to show hidden files, folders, and drives. In my C: drive, I opened up ProgramData(a hidden folder) and found a folder called iBfHf01306 (I am guessing this is just a random name the virus generated). It was created on the 28th, the day I got the virus. There are 2 files:

1) iBfHf01306 (no extensions, the icon is a blank paper, Type: File, Size: 48 bytes)

2) iBfHf01306.exe (icon is the lock logo of system tool virus, Type: Application, Size: 535KB)

If I delete this iBf... folder, would I completely kill the virus? Should I try or should I wait till I created my log?

Thanks

In the interim while we wait for that hard drive to arrive, update MBAM and run another scan, post the log.

I just posted my log ==>HERE<==
named system tool virus removal help


I rescanned using MBAM and removed the infected file, but System Tool is still on my computer.

Here is the DDS log:


DDS (Ver_10-10-21.02) - NTFS_AMD64 NETWORK
Run by U at 0:26:40.37 on Sun 10/31/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4094.3431 [GMT -4:00]


============== Running Processes ===============

C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\Explorer.EXE
C:\windows\system32\ctfmon.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\U\Desktop\dds.scr
C:\windows\system32\conhost.exe
C:\windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
uInternet Settings,ProxyServer = http=127.0.0.1:6522
uInternet Settings,ProxyOverride = <local>
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [MyTOSHIBA] "C:\Program Files (x86)\TOSHIBA\My Toshiba\MyToshiba.exe" /AUTO
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [EPSON WorkForce 600(Network)] C:\windows\system32\spool\DRIVERS\x64\3\E_IATIEKA.EXE /FU "C:\windows\TEMP\E_S284A.tmp" /EF "HKCU"
uRunOnce: [iBfHf01306] C:\ProgramData\iBfHf01306\iBfHf01306.exe
mRun: [TUSBSleepChargeSrv] %ProgramFiles(x86)%\TOSHIBA\TOSHIBA USB Sleep and Charge Utility\TUSBSleepChargeSrv.exe
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe" UNATTENDED
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [TWebCamera] "%ProgramFiles%\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
mRun: [AVG9_TRAY] C:\PROGRA~2\AVG\AVG9\avgtray.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [EEventManager] C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\iexplorer.exe.exe" /runcleanupscript
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: Free YouTube to Mp3 Converter - C:\Users\U\AppData\Roaming\DVDVideoSoftIEHelpers\youtubetomp3.htm
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
Trusted Zone: vt.edu\learn
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll
mASetup: {01250B8F-D947-4F8A-9408-FE8E3EE2EC92} - C:\Program Files (x86)\TOSHIBA\My Toshiba\MyToshiba.exe /SETUP
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssiea.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg64.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
mRun-x64: [(Default)]
mRun-x64: [NvCplDaemon] RUNDLL32.EXE C:\windows\system32\NvCpl.dll,NvStartup
mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
mRun-x64: [ThpSrv] C:\windows\system32\thpsrv /logon
mRun-x64: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun-x64: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun-x64: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun-x64: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun-x64: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
mRun-x64: [TosWaitSrv] %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe
mRun-x64: [SmartFaceVWatcher] %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
mRun-x64: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
AppInit_DLLs-X64: avgrssta.dll

================= FIREFOX ===================

FF - ProfilePath - C:\Users\U\AppData\Roaming\Mozilla\Firefox\Profiles\b20rcs3y.default\
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4b53afb2&v=6.010.006.004&i=23&tp=ab&iy=&ychte=us&lng=en-US&q=
FF - prefs.js: network.proxy.type - 4
FF - component: C:\Program Files (x86)\AVG\AVG9\Firefox\components\avgssff.dll
FF - component: C:\Program Files (x86)\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: C:\Program Files (x86)\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: C:\Program Files (x86)\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: C:\Program Files (x86)\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: C:\Users\U\AppData\Roaming\Mozilla\Firefox\Profiles\b20rcs3y.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}\components\FFExternalAlert.dll
FF - component: C:\Users\U\AppData\Roaming\Mozilla\Firefox\Profiles\b20rcs3y.default\extensions\{872b5b88-9db5-4310-bdd0-ac189557e5f5}\components\RadioWMPCore.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPLV82Win32.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\nplv90win32.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll

---- FIREFOX POLICIES ----
C:\Program Files (x86)\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
C:\Program Files (x86)\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqz9s", true); // Traditional
C:\Program Files (x86)\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified
C:\Program Files (x86)\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--j6w193g", true);
C:\Program Files (x86)\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
C:\Program Files (x86)\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4a87g", true);
C:\Program Files (x86)\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7c0a67fbc", true);
C:\Program Files (x86)\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7cvafr", true);
C:\Program Files (x86)\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kpry57d", true); // Traditional
C:\Program Files (x86)\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified

============= SERVICES / DRIVERS ===============

R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\Windows\System32\drivers\thpdrv.sys [2009-6-29 34880]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\Windows\System32\drivers\Thpevm.sys [2009-6-29 14784]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\Windows\System32\drivers\tos_sps64.sys [2009-11-17 482384]
R1 AvgTdiA;AVG Free Network Redirector x64;C:\Windows\System32\drivers\avgtdia.sys [2010-1-17 317520]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
R2 rimspci;rimspci;C:\Windows\System32\drivers\rimspe64.sys [2009-11-17 60416]
R2 risdpcie;risdpcie;C:\Windows\System32\drivers\risdpe64.sys [2009-11-17 81408]
R2 rixdpcie;rixdpcie;C:\Windows\System32\drivers\rixdpe64.sys [2009-11-17 55808]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\Windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]
R3 FwLnk;FwLnk Driver;C:\Windows\System32\drivers\FwLnk.sys [2009-11-17 9216]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-11-17 236544]
R3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;C:\Windows\System32\drivers\rtl8192se.sys [2009-11-17 943616]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\System32\drivers\vwifimp.sys [2009-7-13 17920]
S1 AvgLdx64;AVG Free AVI Loader Driver x64;C:\Windows\System32\drivers\avgldx64.sys [2010-1-17 269904]
S1 AvgMfx64;AVG Free On-access Scanner Minifilter Driver x64;C:\Windows\System32\drivers\avgmfx64.sys [2010-1-17 35536]
S2 avg9emc;AVG Free E-mail Scanner;C:\Program Files (x86)\AVG\AVG9\avgemc.exe [2010-7-16 921952]
S2 avg9wd;AVG Free WatchDog;C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe [2010-7-16 308136]
S2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2009-8-10 248688]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 ConfigFree Gadget Service;ConfigFree Gadget Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe [2009-7-14 42368]
S2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-3-10 46448]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-21 135664]
S2 RSELSVC;TOSHIBA Modem region select service;C:\Program Files\TOSHIBA\rselect\RSelSvc.exe [2009-7-7 65904]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2009-8-11 252272]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;C:\Program Files (x86)\AVG\AVG9\Toolbar\ToolbarBroker.exe [2010-10-26 517448]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\System32\drivers\nvhda64v.sys [2009-6-26 83488]
S3 PGEffect;Pangu effect driver;C:\Windows\System32\drivers\PGEffect.sys [2009-11-17 35008]
S3 PSI;PSI;C:\Windows\System32\drivers\psi_mf.sys [2010-7-7 17464]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-11-17 51512]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-9-17 137560]
S3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2009-8-4 826224]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-2-27 1255736]

=============== Created Last 30 ================

2010-10-28 13:24:07 -------- d-----w- C:\REI
2010-10-28 05:21:07 -------- d-----w- C:\PROGRA~3\iBfHf01306
2010-10-27 14:25:21 552960 ----a-w- C:\windows\System32\msdri.dll
2010-10-27 14:25:20 961024 ----a-w- C:\windows\System32\CPFilters.dll
2010-10-27 14:25:20 641536 ----a-w- C:\windows\SysWow64\CPFilters.dll
2010-10-27 14:25:20 288256 ----a-w- C:\windows\System32\MSNP.ax
2010-10-27 14:25:20 258560 ----a-w- C:\windows\System32\mpg2splt.ax
2010-10-27 14:25:20 204288 ----a-w- C:\windows\SysWow64\MSNP.ax
2010-10-27 14:25:20 199680 ----a-w- C:\windows\SysWow64\mpg2splt.ax
2010-10-27 14:25:13 27008 ----a-w- C:\windows\System32\drivers\Diskdump.sys
2010-10-25 05:24:35 -------- d-----w- C:\New folder
2010-10-20 16:16:52 -------- d--h--w- C:\$AVG
2010-10-01 19:28:55 243712 ----a-w- C:\windows\System32\drivers\ks.sys
2010-10-01 19:28:55 184832 ----a-w- C:\windows\System32\drivers\usbvideo.sys

==================== Find3M ====================

2010-09-10 05:35:44 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll
2010-09-10 05:35:43 347648 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll
2010-09-08 05:36:17 1192960 ----a-w- C:\windows\System32\wininet.dll
2010-09-08 05:34:34 57856 ----a-w- C:\windows\System32\licmgr10.dll
2010-09-08 04:30:04 978432 ----a-w- C:\windows\SysWow64\wininet.dll
2010-09-08 04:28:15 44544 ----a-w- C:\windows\SysWow64\licmgr10.dll
2010-09-08 04:16:38 482816 ----a-w- C:\windows\System32\html.iec
2010-09-08 03:35:30 1638912 ----a-w- C:\windows\System32\mshtml.tlb
2010-09-08 03:22:31 386048 ----a-w- C:\windows\SysWow64\html.iec
2010-09-08 02:48:16 1638912 ----a-w- C:\windows\SysWow64\mshtml.tlb
2010-09-01 05:12:09 12625920 ----a-w- C:\windows\System32\wmploc.DLL
2010-09-01 04:23:49 12625408 ----a-w- C:\windows\SysWow64\wmploc.DLL
2010-09-01 02:58:34 3123712 ----a-w- C:\windows\System32\win32k.sys
2010-08-31 04:32:30 954752 ----a-w- C:\windows\SysWow64\mfc40.dll
2010-08-31 04:32:30 954288 ----a-w- C:\windows\SysWow64\mfc40u.dll
2010-08-27 06:14:02 236032 ----a-w- C:\windows\System32\srvsvc.dll
2010-08-27 05:46:48 9728 ----a-w- C:\windows\SysWow64\sscore.dll
2010-08-27 03:38:04 463360 ----a-w- C:\windows\System32\drivers\srv.sys
2010-08-27 03:37:48 402944 ----a-w- C:\windows\System32\drivers\srv2.sys
2010-08-27 03:37:26 161792 ----a-w- C:\windows\System32\drivers\srvnet.sys
2010-08-26 05:27:28 148992 ----a-w- C:\windows\System32\t2embed.dll
2010-08-26 04:39:58 109056 ----a-w- C:\windows\SysWow64\t2embed.dll
2010-08-21 06:38:47 1024512 ----a-w- C:\windows\System32\wmpmde.dll
2010-08-21 06:36:49 340992 ----a-w- C:\windows\System32\schannel.dll
2010-08-21 06:31:06 633856 ----a-w- C:\windows\System32\comctl32.dll
2010-08-21 06:29:47 558592 ----a-w- C:\windows\System32\spoolsv.exe
2010-08-21 05:36:33 738816 ----a-w- C:\windows\SysWow64\wmpmde.dll
2010-08-21 05:36:24 224256 ----a-w- C:\windows\SysWow64\schannel.dll
2010-08-21 05:33:24 530432 ----a-w- C:\windows\SysWow64\comctl32.dll
2010-08-10 09:15:58 94208 ----a-w- C:\windows\SysWow64\QuickTimeVR.qtx
2010-08-10 09:15:58 69632 ----a-w- C:\windows\SysWow64\QuickTime.qts

============= FINISH: 0:27:42.83 ===============

Find attachments of Attachment.txt and Ark.txt:

Problems encountered:
1) The malware prevents me to run any program, so all the logs were created under safe mode.
2) When creating the GMER log, the selections to System, Sections, IAT/EAT, Devices, Modules, Processes, Threads, Libraries, and Show all are disabled. I couldn't check or uncheck them. They are all unchecked by default.

System Tool Virus is still on my computer.
Thanks for any help

EDIT: Posts merged ~BP

Attached Files


Edited by wheelie46, 31 October 2010 - 10:05 AM.


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#2 pwgib

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Posted 07 November 2010 - 06:46 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Reason for edit: Removed GMER instructions acct. X64 system

Edited by pwgib, 07 November 2010 - 06:50 PM.

PW

#3 wheelie46

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Posted 07 November 2010 - 11:20 PM

The problem has resolved. Thanks.

#4 SpySentinel

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Posted 08 November 2010 - 05:19 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please send me a PM with the address of the thread.

Everyone else please begin a New Topic.
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