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Suspected Rootkit, BSOD Problems


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#1 Actor

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Posted 30 October 2010 - 01:08 PM

I think the OTL-linked error may be due to the fact that OTL is sitting on the desktop and MSE doesn't like that file. The service restarts after it crashes.

Now, you are right to point out that there hasn't been resistance - I'm surprised myself that it hasn't crashed in the middle of what we did today.

I'll try to run the Windows Malicious Software Removal Tool once more - Just for the heck of it. To see if it crashes again, while your tech team looks at this with fresh eyes.

Edited by hamluis, 30 October 2010 - 08:21 PM.
Moved from MRL to Internal Hardware ~ Hamluis.


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#2 Actor

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Posted 30 October 2010 - 02:03 PM

As before, the Windows Malicious Software Removal Tool made it crash - Here are the errors:

-------------

1) After reboot, pop-up stating "The system has recovered from a serious error"

Error signature:

BCCode : 1000008e BCP1 : 80000003 BCP2 : 804E6C41 BCP3 : AD525866
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

Mini-dump was created and I kept a copy of it.

-----------

2) Second pop-up stating "AntiMalware Service executable encountered a problem and needed to close"

Error signature:

szAppName : MsMpEng.exe szAppVer : 2.1.6805.0 szModName : unknown
szModVer : 0.0.0.0 offset : b2036113

Some sort of dump was also created (MsMpEng.exe.mdmp) and I kept a copy of it.

-----------

3) System log error

Source: System Error
Event ID: 1003
Category: (102)

Error code 1000008e, parameter1 80000003, parameter2 804e6c41, parameter3 ad525866, parameter4 00000000.

----------

4) Application log error

Source: Application error
Event ID: 1004
Category: (100)

Faulting application MsMpEng.exe, version 2.1.6805.0, faulting module unknown, version 0.0.0.0, fault address 0xb2036113.


------------

Please advise as per next step - Thanks.

#3 m0le

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Posted 30 October 2010 - 04:25 PM

Let's take a look at the BSOD history

Download/install BlueScreenView - http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file to run the program.

When scanning is done, Edit/Select All...then File/Save Selected Items. Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#4 Actor

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Posted 30 October 2010 - 05:23 PM

That's a long one...

Before "Crash Time : 10/1/2010 09:25:56", there were only a few, here and there, and mostly related to the Display driver (NVidia). After maintenance in August / new display driver, that went away.

But now this, and this particular string started October 1st it seems...



---------


==================================================
Dump File : Mini103010-01.dmp
Crash Time : 10/30/2010 14:40:16
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0x80000003
Parameter 2 : 0x804e6c41
Parameter 3 : 0xad525866
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+fc42
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini103010-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102410-01.dmp
Crash Time : 10/24/2010 14:41:43
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x806d277a
Parameter 3 : 0xb1e563c9
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+277a
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102410-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102210-02.dmp
Crash Time : 10/22/2010 14:13:43
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x00002000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8050c25f
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3525f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102210-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102210-01.dmp
Crash Time : 10/22/2010 07:32:51
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xfffff078
Parameter 2 : 0x00000001
Parameter 3 : 0x80501abc
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+2aabc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102210-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102110-08.dmp
Crash Time : 10/21/2010 11:58:36
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbf8a0a92
Parameter 3 : 0xb252cca8
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+a0a92
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6033 (xpsp_sp3_gdr.100831-1644)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102110-08.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102110-07.dmp
Crash Time : 10/21/2010 10:14:21
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xb7b01a0c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xb6aeb8f8
Caused By Driver : USBPORT.SYS
Caused By Address : USBPORT.SYS+78f8
File Description : USB 1.1 & 2.0 Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102110-07.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102110-06.dmp
Crash Time : 10/21/2010 07:40:28
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8068f31b
Parameter 3 : 0xb7eba014
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+16680
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6033 (xpsp_sp3_gdr.100831-1644)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102110-06.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102110-05.dmp
Crash Time : 10/21/2010 07:23:01
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x806702a3
Parameter 3 : 0xb27ef014
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+16680
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6033 (xpsp_sp3_gdr.100831-1644)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102110-05.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102110-04.dmp
Crash Time : 10/21/2010 04:03:09
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8050b240
Caused By Driver : hal.dll
Caused By Address : hal.dll+22d0
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102110-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102110-03.dmp
Crash Time : 10/21/2010 02:56:22
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbf8a0a92
Parameter 3 : 0xb3ba7ca8
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+a0a92
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6033 (xpsp_sp3_gdr.100831-1644)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102110-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102110-02.dmp
Crash Time : 10/21/2010 02:52:26
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8051eea6
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+47ea6
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102110-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102110-01.dmp
Crash Time : 10/21/2010 00:36:54
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x8a66a268
Parameter 3 : 0x8a66a3dc
Parameter 4 : 0x805c8c7c
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+21cc5
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102110-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102010-04.dmp
Crash Time : 10/20/2010 23:16:13
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x8a44c270
Parameter 3 : 0x8a44c3e4
Parameter 4 : 0x805c8c7c
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+21cc5
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102010-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102010-03.dmp
Crash Time : 10/20/2010 21:39:15
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8059b72a
Parameter 3 : 0xb3260c40
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+c472a
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102010-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102010-02.dmp
Crash Time : 10/20/2010 21:01:15
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0xbf80fc61
Parameter 3 : 0xb21b34cc
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+fc61
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6033 (xpsp_sp3_gdr.100831-1644)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102010-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102010-01.dmp
Crash Time : 10/20/2010 19:11:56
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbf8a0a92
Parameter 3 : 0xb2631ca8
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+a0a92
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6033 (xpsp_sp3_gdr.100831-1644)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102010-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini101910-01.dmp
Crash Time : 10/19/2010 01:48:13
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x806702a3
Parameter 3 : 0xb2289014
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+16680
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6033 (xpsp_sp3_gdr.100831-1644)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101910-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini101810-01.dmp
Crash Time : 10/18/2010 02:01:12
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001902fe
Parameter 2 : 0xb84f7a8c
Parameter 3 : 0xb84f7788
Parameter 4 : 0x8052979e
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+dff0
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101810-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini101610-01.dmp
Crash Time : 10/16/2010 09:54:27
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x40000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x805009c8
Caused By Driver : HSF_CNXT.sys
Caused By Address : HSF_CNXT.sys+9df0a
File Description : HSF_CNXT driver
Product Name : SoftK56 Modem Driver
Company : Conexant Systems, Inc.
File Version : 7.32.00 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini101410-02.dmp
Crash Time : 10/14/2010 17:11:34
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xfffff078
Parameter 2 : 0x00000001
Parameter 3 : 0x80501abc
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+2aabc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101410-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini101410-01.dmp
Crash Time : 10/14/2010 11:57:29
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x806702a3
Parameter 3 : 0xb21b8194
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+16680
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6033 (xpsp_sp3_gdr.100831-1644)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101410-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini101310-01.dmp
Crash Time : 10/13/2010 18:23:50
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xc101bcb3
Parameter 2 : 0x00000000
Parameter 3 : 0xbf8a0741
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+a0741
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6033 (xpsp_sp3_gdr.100831-1644)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101310-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini100910-02.dmp
Crash Time : 10/9/2010 00:15:12
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 0x0000008f
Parameter 2 : 0x000551ea
Parameter 3 : 0x00055c6a
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+21cc5
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini100910-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini100910-01.dmp
Crash Time : 10/9/2010 00:07:08
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0x80000003
Parameter 2 : 0x804e6c41
Parameter 3 : 0xb2737016
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+fc42
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini100910-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini100610-01.dmp
Crash Time : 10/6/2010 14:58:39
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000001
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8a77a835
Caused By Driver : USBPORT.SYS
Caused By Address : USBPORT.SYS+c4c7
File Description : USB 1.1 & 2.0 Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini100610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini100110-01.dmp
Crash Time : 10/1/2010 09:25:56
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x805009c8
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+299c8
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini100110-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini080610-02.dmp
Crash Time : 8/6/2010 00:34:57
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf68044b2
Parameter 3 : 0xf1cba4e8
Parameter 4 : 0x00000000
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+9874b2
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 260.89
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 260.89
Company : NVIDIA Corporation
File Version : 6.14.12.6089
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080610-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini080610-01.dmp
Crash Time : 8/6/2010 00:30:31
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf67604b2
Parameter 3 : 0xf17244e8
Parameter 4 : 0x00000000
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+9874b2
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 260.89
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 260.89
Company : NVIDIA Corporation
File Version : 6.14.12.6089
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini101008-01.dmp
Crash Time : 10/10/2008 12:24:48
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x838e3020
Parameter 2 : 0x849bad98
Parameter 3 : 0xf791bcb4
Parameter 4 : 0x00000001
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+a67
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101008-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini092008-01.dmp
Crash Time : 9/20/2008 14:44:15
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x83671820
Parameter 2 : 0x84852d18
Parameter 3 : 0xf791fcb4
Parameter 4 : 0x00000001
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+a67
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini092008-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini091108-01.dmp
Crash Time : 9/6/2008 10:12:20
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x000000ea
Parameter 1 : 0x83a19020
Parameter 2 : 0x83521008
Parameter 3 : 0x83ab3c30
Parameter 4 : 0x00000001
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+161bc9
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 260.89
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 260.89
Company : NVIDIA Corporation
File Version : 6.14.12.6089
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini091108-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini090208-01.dmp
Crash Time : 9/2/2008 15:44:14
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x8364d020
Parameter 2 : 0x840da820
Parameter 3 : 0xf792bcb4
Parameter 4 : 0x00000001
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+a67
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini090208-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini061808-01.dmp
Crash Time : 6/18/2008 02:43:32
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x000000ea
Parameter 1 : 0x83aad020
Parameter 2 : 0x83601cc0
Parameter 3 : 0x8378bc50
Parameter 4 : 0x00000001
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+9188b
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 260.89
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 260.89
Company : NVIDIA Corporation
File Version : 6.14.12.6089
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini061808-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012908-01.dmp
Crash Time : 1/29/2008 12:03:06
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x83b17bf0
Parameter 2 : 0x8414c628
Parameter 3 : 0xf792bcb4
Parameter 4 : 0x00000001
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+a67
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini012908-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini100807-01.dmp
Crash Time : 10/8/2007 09:48:05
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x83c8a020
Parameter 2 : 0x8387bbe0
Parameter 3 : 0xf7927cb4
Parameter 4 : 0x00000001
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+a67
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini100807-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini061407-01.dmp
Crash Time : 5/26/2007 14:00:34
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x000000ea
Parameter 1 : 0x83656020
Parameter 2 : 0x84aa3930
Parameter 3 : 0x835f9d80
Parameter 4 : 0x00000001
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+161bc9
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 260.89
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 260.89
Company : NVIDIA Corporation
File Version : 6.14.12.6089
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini061407-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini030807-01.dmp
Crash Time : 3/8/2007 09:01:40
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x837f2da8
Parameter 2 : 0x845df280
Parameter 3 : 0xf792bcb4
Parameter 4 : 0x00000001
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+a67
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini030807-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

Edited by PBC Consulting, 30 October 2010 - 05:36 PM.


#5 m0le

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Posted 30 October 2010 - 05:43 PM

Thorough scandisk was performed, as well as default ramtest86 (one pass) - no errors.


Can you verify that you ran memtest86 and not ramtest86?
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Posted 30 October 2010 - 05:52 PM

Sorry - typo. It was memtest86.

Using dumpchk, here's the result of the mini dumps (this afternoon's, and then another one from 10/24):

Funny --- Same basic problem, both:

start: 804d7000
end: 806cf980
module name: nt
Checksum: 0020587A

------


32 bit Kernel Mini Dump Analysis

DUMP_HEADER32:
MajorVersion 0000000f
MinorVersion 00000a28
DirectoryTableBase 1c2a0120
PfnDataBase 81b06000
PsLoadedModuleList 80554040
PsActiveProcessHead 8055a1d8
MachineImageType 0000014c
NumberProcessors 00000001
BugCheckCode 1000008e
BugCheckParameter1 80000003
BugCheckParameter2 804e6c41
BugCheckParameter3 ad525866
BugCheckParameter4 00000000
PaeEnabled 00000001
KdDebuggerDataBlock 80545b60
MiniDumpFields 00000dff

TRIAGE_DUMP32:
ServicePackBuild 00000300
SizeOfDump 00010000
ValidOffset 0000fffc
ContextOffset 00000320
ExceptionOffset 000007d0
MmOffset 00001068
UnloadedDriversOffset 000010a0
PrcbOffset 00001878
ProcessOffset 000024c8
ThreadOffset 00002728
CallStackOffset 00002980
SizeOfCallStack 0000178a
DriverListOffset 000043a0
DriverCount 000000b0
StringPoolOffset 000077e0
StringPoolSize 00001870
BrokenDriverOffset 00000000
TriageOptions 00000041
TopOfStack ad525876
DebuggerDataOffset 00004110
DebuggerDataSize 00000290
DataBlocksOffset 00009050
DataBlocksCount 00000005


Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
Kernel base = 0x804d7000 PsLoadedModuleList = 0x80554040
Debug session time: Sat Oct 30 14:39:37 2010
System Uptime: 5 days 23:20:37
start end module name
804d7000 806cf980 nt Checksum: 0020587A Timestamp: Tue Apr 27 09:04:41 2010 (4BD6E0E9)

Unloaded modules:
ac4c1000 ac4ec000 kmixer.sys Timestamp: unavailable (00000000)
ac4c1000 ac4ec000 kmixer.sys Timestamp: unavailable (00000000)
ac4c1000 ac4ec000 kmixer.sys Timestamp: unavailable (00000000)
ac4c1000 ac4ec000 kmixer.sys Timestamp: unavailable (00000000)
ac4c1000 ac4ec000 kmixer.sys Timestamp: unavailable (00000000)
ac4c1000 ac4ec000 kmixer.sys Timestamp: unavailable (00000000)
ac4c1000 ac4ec000 kmixer.sys Timestamp: unavailable (00000000)
ac50e000 ac539000 kmixer.sys Timestamp: unavailable (00000000)
b0de4000 b0ded000 Normandy.SYS Timestamp: unavailable (00000000)
ac50e000 ac539000 kmixer.sys Timestamp: unavailable (00000000)
b2a93000 b2aab000 dump_atapi.s Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ac7a6000 ac7d1000 kmixer.sys Timestamp: unavailable (00000000)
ad4ec000 ad517000 kmixer.sys Timestamp: unavailable (00000000)
ad4ec000 ad517000 kmixer.sys Timestamp: unavailable (00000000)
ad4ec000 ad517000 kmixer.sys Timestamp: unavailable (00000000)
ad4ec000 ad517000 kmixer.sys Timestamp: unavailable (00000000)
ad4ec000 ad517000 kmixer.sys Timestamp: unavailable (00000000)
ad4ec000 ad517000 kmixer.sys Timestamp: unavailable (00000000)
ad4ec000 ad517000 kmixer.sys Timestamp: unavailable (00000000)
ad4ec000 ad517000 kmixer.sys Timestamp: unavailable (00000000)
ad5b7000 ad5e2000 kmixer.sys Timestamp: unavailable (00000000)
ad5b7000 ad5e2000 kmixer.sys Timestamp: unavailable (00000000)
ad5b7000 ad5e2000 kmixer.sys Timestamp: unavailable (00000000)
ad5b7000 ad5e2000 kmixer.sys Timestamp: unavailable (00000000)
ad5b7000 ad5e2000 kmixer.sys Timestamp: unavailable (00000000)
ad5b7000 ad5e2000 kmixer.sys Timestamp: unavailable (00000000)
ad5b7000 ad5e2000 kmixer.sys Timestamp: unavailable (00000000)

Finished dump check


------------


32 bit Kernel Mini Dump Analysis

DUMP_HEADER32:
MajorVersion 0000000f
MinorVersion 00000a28
DirectoryTableBase 1ad40360
PfnDataBase 81b06000
PsLoadedModuleList 80554040
PsActiveProcessHead 8055a1d8
MachineImageType 0000014c
NumberProcessors 00000001
BugCheckCode 1000008e
BugCheckParameter1 c0000005
BugCheckParameter2 806d277a
BugCheckParameter3 b1e563c9
BugCheckParameter4 00000000
PaeEnabled 00000001
KdDebuggerDataBlock 80545b60
MiniDumpFields 00000dff

TRIAGE_DUMP32:
ServicePackBuild 00000300
SizeOfDump 00010000
ValidOffset 0000fffc
ContextOffset 00000320
ExceptionOffset 000007d0
MmOffset 00001068
UnloadedDriversOffset 000010a0
PrcbOffset 00001878
ProcessOffset 000024c8
ThreadOffset 00002728
CallStackOffset 00002980
SizeOfCallStack 00000c27
DriverListOffset 00003838
DriverCount 000000b4
StringPoolOffset 00006da8
StringPoolSize 000018f0
BrokenDriverOffset 00000000
TriageOptions 00000041
TopOfStack b1e563d9
DebuggerDataOffset 000035a8
DebuggerDataSize 00000290
DataBlocksOffset 00008698
DataBlocksCount 00000005


Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
Kernel base = 0x804d7000 PsLoadedModuleList = 0x80554040
Debug session time: Sun Oct 24 14:40:57 2010
System Uptime: 0 days 0:19:11
start end module name
804d7000 806cf980 nt Checksum: 0020587A Timestamp: Tue Apr 27 09:04:41 2010 (4BD6E0E9)

Unloaded modules:
b7d58000 b7d61000 processr.sys Timestamp: unavailable (00000000)
b7d68000 b7d73000 p3.sys Timestamp: unavailable (00000000)
b83e0000 b83e5000 Cdaudio.SYS Timestamp: unavailable (00000000)
b85a4000 b85a7000 Sfloppy.SYS Timestamp: unavailable (00000000)

Finished dump check

Edited by PBC Consulting, 30 October 2010 - 05:58 PM.


#7 hamluis

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Posted 30 October 2010 - 06:33 PM

Have you run the appropriate diagnostic on the hard drive?

I see that you had a STOP 24 error on the 18th...these can be indicative of a problem with either the partition structure or the hard drive itself.

Re the memory diagnostic...did you run Memtest86 or a more recent version?

See known problems at Memtest86 - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Memtest

Memtest86+ - Advanced Memory Diagnostic Tool - http://www.memtest.org/#downiso

Memtest86+ Guide

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#8 Actor

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Posted 30 October 2010 - 08:08 PM

Appropriate diagnostic - you mean the kind furnished by the HD company? No I didn't. I did run a full windows scandisk - the kind that runs only after reboot. A few minor problems were fixed then.

The memtest86 was the latest version (3.5). The kind of "limitations" you speak of, would be on systems with more than 4G (this one only has 2G), and there was no error whatsoever after one full pass.

Are you suggesting I should re-run using the + version instead? Or that the hard drive is fundamentally defective?

You basically saying the system has hardware problems which are the cause of all those crashes?

#9 m0le

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Posted 30 October 2010 - 08:12 PM

Yes, I am letting the advisors take this post and diagnose further. It will be moved soon and they will take it over.

I can't see any malware on there but either way it's better for them to follow this up for now.
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#10 hamluis

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Posted 30 October 2010 - 08:33 PM

<<Are you suggesting I should re-run using the + version instead? Or that the hard drive is fundamentally defective?>>

I am suggesting that Memtest86 has been superseded by Memtest86+ for some time now and I believe it's the appropriate tool to use when attempting to assess the functionality of RAM.

As for hard drives...I never assume that a hard drive is NOT fundamentally defective...when there are problems which seem to relate to hardware. It's easy enough to check, via the appropriate diagnostic.

If we cannot say what the problem might be...I believe we need to take steps to eliminate suspects and say what it is not. Your malware log experience indicates that it's not malware...that says to me that we need to look down other avenues.

Louis

#11 ThunderZ

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Posted 30 October 2010 - 09:10 PM

One other thing regarding Memtest, regardless the version. A single pass is generally considered inadequate. Multiple pass`s up to even letting it run overnight is not unusual.

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Posted 30 October 2010 - 09:34 PM

OK - I will run the newest memtest+ for an entire night, and also aquire the diagnostic tool for this hard drive, and similarly let it run for as long as an entire night (if that tools has that kind of thorough examination option).

I will then post the results here. I guess this will take me until Tuesday or Wednesday (Nov. 2nd/Nov. 3rd).

Thank you gentlemen. I will keep you posted.

#13 ThunderZ

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Posted 30 October 2010 - 09:37 PM

Most hard drive tests have two types of test. One being a short\quick test. The other being a long test. Running the long would be my suggestion. The time it will take may vary.

By all means let us know.

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Posted 30 October 2010 - 09:38 PM

Will do - thanks.

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Posted 31 October 2010 - 12:54 PM

FYI - These are the tools I will be using to thoroughly test both the hard drive, and the RAM:

http://support.wdc.com/product/download.asp?groupid=502&sid=30&lang=en

(This hard drive is a Western Digital WD2000BB)

http://www.memtest.org/#downiso

(Pre-compiled, bootable ISO - Version 4.10)

Edited by PBC Consulting, 31 October 2010 - 12:58 PM.





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