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RUNDLL: Error loading C:\Windows\upueuraq.dll


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#1 IT_Architect

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Posted 30 October 2010 - 07:35 PM

Disregard - I fixed it by editing the registry.

Situational Summary:

I was called to look at a network. My skills are Trend Micro Worry-Free, but they had AVG Network. I noticed they had infected workstations. All were false positives except for two. It said it had 95 infections, but I found two trojans. After removing them, I still have the RUNDLL error, which judging from the file name, was related to one these two or some previous malware. It's evident to me that you guys are more skilled than I in this area, and your solutions are more sure and methodical. Thus, I decided to try a post to learn of a more elegant method from you guys than simply going into the registry to find it. While I've used both, I really don't understand HiJackThis or ComboFix. Thank you for you valuable time and expertise.

Steps performed:
1. Ran RKill after each reboot and before running scans.
2. MalwareBytes in Safe Mode (Removed Spyware.Passwords.XGen)
3. SuperAntiSpyware in Safe Mode (Quick found nothing)
4. SuperAntiSpyware in Safe Mode (Full Scan found Trojan.Agent/Gen-Nullo[Short] and removed it)
5. Sophos Rootkit remover in Safe Mode (Found nothing)
6. MalwareBytes protected mode (Found nothing)
7. SuperAntiSpyware in Safe Mode Full Scan (Found nothing)
8. Sophos Rootkit remover in Safe Mode (Found nothing)

The Problem:
I have the RUNDLL error remaining.

RUNDLL
Error loading C:\Windows\upueuraq.dll
The specified module could not be found


DDS:
DDS (Ver_10-10-21.02) - NTFSx86  
Run by Administrator at 18:40:53.15 on Sat 10/30/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1023.115 [GMT -4:00]

AV: AVG Anti-Virus Network Edition *On-access scanning enabled* (Updated)   {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\mmc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\notepad.exe
E:\Anti-Malware\DDS\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [StatusClient 2.6] c:\program files\hewlett-packard\toolbox\statusclient\StatusClient.exe /auto
mRun: [TomcatStartup 2.5] c:\program files\hewlett-packard\toolbox\hpbpsttp.exe
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Dpikeseduzuvifu] rundll32.exe "c:\windows\upucuraq.dll",Startup
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1268369411439
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1288449530375
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: avgrsstarter - avgrsstx.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2008-12-18 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-18 335240]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-12-18 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-12-18 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-8 297752]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg8\toolbar\ToolbarBroker.exe [2010-10-26 517448]
S3 MEMSWEEP2;MEMSWEEP2;c:\windows\system32\7.tmp [2010-10-30 6144]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2010-10-30 20:08:37    25992    ----a-w-    c:\windows\system32\pgdfgsvc.exe
2010-10-30 16:58:39    --------    d-----w-    c:\docume~1\admini~1.d4z\applic~1\Windows Search
2010-10-30 15:24:18    --------    d-----w-    c:\docume~1\admini~1.d4z\locals~1\applic~1\ApplicationHistory
2010-10-30 15:03:14    --------    d-----w-    c:\program files\Microsoft CAPICOM 2.1.0.2
2010-10-30 14:59:23    974848    -c----w-    c:\windows\system32\dllcache\mfc42.dll
2010-10-30 14:59:23    953856    -c----w-    c:\windows\system32\dllcache\mfc40u.dll
2010-10-30 14:57:00    617472    -c----w-    c:\windows\system32\dllcache\comctl32.dll
2010-10-30 14:35:00    --------    d-----w-    c:\docume~1\admini~1.d4z\locals~1\applic~1\Identities
2010-10-30 14:34:56    --------    d-----w-    c:\docume~1\admini~1.d4z\applic~1\Windows Desktop Search
2010-10-30 14:16:53    --------    d-sh--w-    c:\documents and settings\administrator.d4z6xv21\IECompatCache
2010-10-30 13:54:16    6144    ------w-    c:\windows\system32\7.tmp
2010-10-30 13:53:56    6144    ------w-    c:\windows\system32\6.tmp
2010-10-30 13:53:43    6144    ------w-    c:\windows\system32\5.tmp
2010-10-30 12:08:06    --------    d-sh--w-    c:\documents and settings\administrator.d4z6xv21\PrivacIE
2010-10-30 11:37:45    --------    d-----w-    c:\docume~1\admini~1.d4z\applic~1\SUPERAntiSpyware.com
2010-10-30 10:55:50    --------    d-----w-    c:\docume~1\admini~1.d4z\applic~1\Malwarebytes
2010-10-30 10:53:06    --------    d-sh--w-    c:\documents and settings\administrator.d4z6xv21\IETldCache
2010-10-30 03:45:06    --------    d-----w-    c:\program files\Sophos
2010-10-30 03:35:36    --------    d-----w-    c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-10-30 03:35:21    --------    d-----w-    c:\program files\SUPERAntiSpyware
2010-10-30 03:28:28    --------    d-----w-    c:\program files\CCleaner
2010-10-30 00:55:41    21504    -c--a-w-    c:\windows\system32\dllcache\hidserv.dll
2010-10-30 00:55:41    21504    ----a-w-    c:\windows\system32\hidserv.dll
2010-10-30 00:55:38    14592    -c--a-w-    c:\windows\system32\dllcache\kbdhid.sys
2010-10-30 00:55:38    14592    ----a-w-    c:\windows\system32\drivers\kbdhid.sys
2010-10-30 00:55:25    32128    -c--a-w-    c:\windows\system32\dllcache\usbccgp.sys
2010-10-30 00:55:25    32128    ----a-w-    c:\windows\system32\drivers\usbccgp.sys
2010-10-14 16:42:30    0    ----a-w-    c:\windows\Dyuwuwiqi.bin

==================== Find3M  ====================

2010-09-18 16:23:26    974848    ----a-w-    c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25    974848    ----a-w-    c:\windows\system32\mfc42.dll
2010-09-18 06:53:25    954368    ----a-w-    c:\windows\system32\mfc40.dll
2010-09-18 06:53:25    953856    ----a-w-    c:\windows\system32\mfc40u.dll
2010-09-15 08:50:37    472808    ----a-w-    c:\windows\system32\deployJava1.dll
2010-09-15 06:29:49    73728    ----a-w-    c:\windows\system32\javacpl.cpl
2010-09-10 05:58:08    916480    ----a-w-    c:\windows\system32\wininet.dll
2010-09-10 05:58:06    43520    ----a-w-    c:\windows\system32\licmgr10.dll
2010-09-10 05:58:06    1469440    ----a-w-    c:\windows\system32\inetcpl.cpl
2010-09-01 11:51:14    285824    ----a-w-    c:\windows\system32\atmfd.dll
2010-08-31 13:42:52    1852800    ----a-w-    c:\windows\system32\win32k.sys
2010-08-27 08:02:29    119808    ----a-w-    c:\windows\system32\t2embed.dll
2010-08-27 05:57:43    99840    ----a-w-    c:\windows\system32\srvsvc.dll
2010-08-26 12:52:45    5120    ----a-w-    c:\windows\system32\xpsp4res.dll
2010-08-23 16:12:04    617472    ----a-w-    c:\windows\system32\comctl32.dll
2010-08-17 13:17:06    58880    ----a-w-    c:\windows\system32\spoolsv.exe
2010-08-16 08:45:00    590848    ----a-w-    c:\windows\system32\rpcrt4.dll

============= FINISH: 18:42:05.17 ===============

Attached Files


Edited by IT_Architect, 31 October 2010 - 11:22 AM.


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#2 etavares

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Posted 07 November 2010 - 06:53 AM

Hello and welcome to Bleeping Computer

I did notice you asked to disregard, but if you want a second opinion to see if anything else is left, please follow the instructions below. Thanks for letting us know you did resolve the error.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.

Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.

We need to create an OTL report,
  • Please download OTL from this link.
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Under the Custom Scan box paste this in:

    netsvcs
    msconfig
    drivers32 /all
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\*.sys /90
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\*. /mp /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    CREATERESTOREPOINT

  • Click the Quick Scan button.
  • The scan should take a few minutes.
  • Please copy and paste both logs in your reply.

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new OTL log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


In your reply, please post both OTL logs and the GMER log.


If I don't respond within 2 days, please feel free to PM me.
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#3 etavares

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Posted 12 November 2010 - 06:30 PM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.


If I don't respond within 2 days, please feel free to PM me.
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