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Windows 7 Blue Screens


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#1 froggywulong

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Posted 30 October 2010 - 07:25 PM

Situation is a new computer, started having problems downloading files and installing. My buddy suspected a virus or from what we read online could be a faulty Network card. What would happen is... say we wanted to put ad-aware on. we'd go download it, then the file would be corrupt and we'd have to restart the download.

he tried installing starcraft2, it would get about halfway done and say something was missing.

on boot this morning it blue screened, and kept doing that through boot, no matter safe mode or what have you. tried reinstalling windows7, and get about halfway through that and it would blue screen.

help.

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#2 cryptodan

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Posted 30 October 2010 - 07:44 PM

How to Test your RAM



Guide Overview

The purpose of this guide is to teach you how to check whether your system's RAM (Ramdom Access Memory) is working properly. Bad RAM can lead to a whole host of problems, often which do not appear to have a single cause -- appearing as systemwide glitches, blue screens, and other system trouble. MemTest86+ provides a very good detection mechanism for failed RAM, and is about as good a test you get short of actually replacing the module itself.

Tools Needed
Please perform these steps from a separate, working, machine.Perform these steps on the problem machine.
  • Put your CD in the drive and configure your machine to boot to the CD. This is different on all machines, but it's usually by pressing F12 or F10 as your system boots, and selecting either "CDROM" or your cdrom drive. If you are unable to force a CDRom boot, reply with the make and model of your machine and I should be able to get you exact instructions.
  • If you've done it correctly, MemTest86+ will start to run automaticly, as shown below:
    Posted Image
  • If you want to be reasonably your RAM is OK, then allow MemTest to run until you see this message:
    Posted Image

    On the other hand, if you want to be completely sure your RAM is OK, allow MemTest to run overnight. Memtest will run forever until power is pulled on the machine.
  • Check the MemTest screen for any reported errors. Errors will appear as RED warnings at the bottom of the screen, similar to the following screenshot:
    Posted Image
  • Hard-Reset the machine, removing the MemTest disk in the process.
If you didn't get an error screen, Congratulations! :huh:

Compliments of Billy O'Neal.

#3 froggywulong

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Posted 30 October 2010 - 08:00 PM

running this now.

#4 froggywulong

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Posted 30 October 2010 - 08:34 PM

one error so far, how would you like me to post it?

#5 cryptodan

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Posted 30 October 2010 - 08:43 PM

One Error means you have bad RAM go replace it.

#6 froggywulong

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Posted 30 October 2010 - 08:47 PM

yes, any way to narrow down which stick it is, other than putting them in one at a time?

#7 cryptodan

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Posted 30 October 2010 - 08:48 PM

Pull them one at a time.

#8 froggywulong

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Posted 30 October 2010 - 08:56 PM

no blue screen, thats the problem ram? i mean i'm assuming i'm correct, but measure twice cut once.

#9 cryptodan

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Posted 30 October 2010 - 09:03 PM

RAM can cause blue screens.

#10 froggywulong

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Posted 30 October 2010 - 09:41 PM

well... i got down to two sticks and it was still doing it. so i put in the first 3 i took out and it did it again. might be caused by something else. i'm going to run memtest til i basically have ram that i know is good. just running it on 2 sticks at a time. then i'll go from there...

#11 froggywulong

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Posted 30 October 2010 - 11:25 PM

ok the ram is good. getting blue screens now on start up that say bad_system_config_info

safe mode too...

Edited by froggywulong, 30 October 2010 - 11:27 PM.


#12 audioAl

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Posted 31 October 2010 - 06:30 AM

Replace Ram, ok?
Windows Vista Ultimate 64 bit/Intel e5300 cpu/ASRock G41M-LE mainboard/G max4500 onboard graphics/4gigs OCZ 800Mhz ram/ VIA onboard HD Vinyl audio/Yamaha RX-V465 HT receiver/ Cambridge SoundWorks and Infinity RS1001 speakers

#13 froggywulong

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Posted 31 October 2010 - 09:52 AM

?

I tested the 3 sticks i have in now. they are working as intended. still getting blue screens that say bad_system_config_info, in both normal and safe.

#14 cryptodan

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Posted 31 October 2010 - 01:13 PM

Bad System Config means that your BIOS is messed up and you need to update it. Has the time and date changed? Check your bios.

#15 froggywulong

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Posted 31 October 2010 - 04:23 PM

time and date are current




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