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combofix froze

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#1 vegaszilla


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Posted 30 October 2010 - 07:00 PM

I was directed to run Combofix by a spywareinfoforum helper however it froze at the point it indicated "Do not manually reboot the machine yourself". Thereafter it listed "2. was unexpected at this time". It is now idle on the blue c:\ prompt screen and I do not know how to resolve this.

Any suggestions?

Thanks in advance.

Edited by Orange Blossom, 31 October 2010 - 06:38 PM.
Move to AV forum. ~ OB

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#2 quietman7


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Posted 01 November 2010 - 07:43 AM

If you were advised to run ComboFix by a trained expert at another security forum then you need to contact that person for assistance. That Helper should be able to address any issues you encountered when running the tool as they should have the knowledge and resources to do so. Further, following advice outside of a topic where you are already receiving assistance may cause confusion and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.
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