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Infected laptop, has disabled tools.


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8 replies to this topic

#1 mrfingerz

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Posted 30 October 2010 - 06:24 PM

Packard Bell S4 easy note.
Windows xp service pack 3.
Norton Internet Security.

Hi,

My sons laptop has been slow for ages apparently. Disk clean up wont run, disk defragment is extremely slow and it will not allow creation of restore points. Also apparently the task manager opened itself about 30 times the other day. (All at once)

He has admitted to running a registry cleaner on it which may have disabled the restore facility. He has ran MBAM which found a lot of problems apparently. He has also run diskchk which did run but took about 5 hours.

Today I ran Dr Web and MBAM which both came up clean. SAS crashed and I noticed 'program.com' was running in the task manager at the time, dont know if this is normal!? I got SAS to run in safe mode and it found 5 pieces of adware and removed.

Still cant get it to create a restore point and he has no restore cd. I doubt if it's clean, haven't connected it to the internet today, but apparently it was connecting fine yesterday.


Any ideas please?
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#2 boopme

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Posted 30 October 2010 - 08:35 PM

Hello, End that in the Task Manager.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
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#3 mrfingerz

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Posted 31 October 2010 - 10:02 AM

Hi,

Had to run TDSS in safe mode, didn't find anything in normal mode, it did run ok though.
When it was run in safe mode it found five threats, which we only quarantined, is that a problem? (Have attached the log)

Could not install Eset Online Scanner, every time we tried to install it, the computer froze and had to be rebooted.

2010/10/31 13:07:26.0140 TDSS rootkit removing tool 2.4.5.1 Oct 26 2010 11:28:49
2010/10/31 13:07:26.0140 ================================================================================
2010/10/31 13:07:26.0140 SystemInfo:
2010/10/31 13:07:26.0140
2010/10/31 13:07:26.0140 OS Version: 5.1.2600 ServicePack: 3.0
2010/10/31 13:07:26.0140 Product type: Workstation
2010/10/31 13:07:26.0140 ComputerName: TRACTORBOY
2010/10/31 13:07:26.0140 UserName: Administrator
2010/10/31 13:07:26.0140 Windows directory: C:\WINDOWS
2010/10/31 13:07:26.0140 System windows directory: C:\WINDOWS
2010/10/31 13:07:26.0140 Processor architecture: Intel x86
2010/10/31 13:07:26.0140 Number of processors: 1
2010/10/31 13:07:26.0140 Page size: 0x1000
2010/10/31 13:07:26.0140 Boot type: Safe boot
2010/10/31 13:07:26.0140 ================================================================================
2010/10/31 13:07:26.0875 Initialize success
2010/10/31 13:07:28.0250 ================================================================================
2010/10/31 13:07:28.0250 Scan started
2010/10/31 13:07:28.0250 Mode: Manual;
2010/10/31 13:07:28.0250 ================================================================================
2010/10/31 13:07:33.0015 abp480n5 (6abb91494fe6c59089b9336452ab2ea3) C:\WINDOWS\system32\DRIVERS\ABP480N5.SYS
2010/10/31 13:07:45.0890 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2010/10/31 13:07:46.0812 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\DRIVERS\ACPIEC.sys
2010/10/31 13:07:47.0515 adpu160m (9a11864873da202c996558b2106b0bbc) C:\WINDOWS\system32\DRIVERS\adpu160m.sys
2010/10/31 13:07:48.0328 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2010/10/31 13:07:49.0187 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2010/10/31 13:07:50.0593 AgereSoftModem (ba1ef9282ab269a984a150d6ebce2e4d) C:\WINDOWS\system32\DRIVERS\AGRSM.sys
2010/10/31 13:07:52.0343 agp440 (08fd04aa961bdc77fb983f328334e3d7) C:\WINDOWS\system32\DRIVERS\agp440.sys
2010/10/31 13:07:53.0093 agpCPQ (03a7e0922acfe1b07d5db2eeb0773063) C:\WINDOWS\system32\DRIVERS\agpCPQ.sys
2010/10/31 13:07:53.0796 Aha154x (c23ea9b5f46c7f7910db3eab648ff013) C:\WINDOWS\system32\DRIVERS\aha154x.sys
2010/10/31 13:07:54.0390 aic78u2 (19dd0fb48b0c18892f70e2e7d61a1529) C:\WINDOWS\system32\DRIVERS\aic78u2.sys
2010/10/31 13:07:55.0093 aic78xx (b7fe594a7468aa0132deb03fb8e34326) C:\WINDOWS\system32\DRIVERS\aic78xx.sys
2010/10/31 13:07:55.0718 AliIde (1140ab9938809700b46bb88e46d72a96) C:\WINDOWS\system32\DRIVERS\aliide.sys
2010/10/31 13:07:56.0390 alim1541 (cb08aed0de2dd889a8a820cd8082d83c) C:\WINDOWS\system32\DRIVERS\alim1541.sys
2010/10/31 13:07:57.0093 amdagp (95b4fb835e28aa1336ceeb07fd5b9398) C:\WINDOWS\system32\DRIVERS\amdagp.sys
2010/10/31 13:07:57.0765 amsint (79f5add8d24bd6893f2903a3e2f3fad6) C:\WINDOWS\system32\DRIVERS\amsint.sys
2010/10/31 13:07:58.0390 asc (62d318e9a0c8fc9b780008e724283707) C:\WINDOWS\system32\DRIVERS\asc.sys
2010/10/31 13:07:59.0078 asc3350p (69eb0cc7714b32896ccbfd5edcbea447) C:\WINDOWS\system32\DRIVERS\asc3350p.sys
2010/10/31 13:07:59.0640 asc3550 (5d8de112aa0254b907861e9e9c31d597) C:\WINDOWS\system32\DRIVERS\asc3550.sys
2010/10/31 13:08:00.0296 ASCTRM (d880831279ed91f9a4190a2db9539ea9) C:\WINDOWS\system32\drivers\ASCTRM.sys
2010/10/31 13:08:00.0343 ASCTRM - detected Unsigned file (1)
2010/10/31 13:08:00.0984 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2010/10/31 13:08:01.0703 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2010/10/31 13:08:02.0796 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2010/10/31 13:08:03.0500 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2010/10/31 13:08:03.0812 avgio (0b497c79824f8e1bf22fa6aacd3de3a0) C:\Program Files\Avira\AntiVir Desktop\avgio.sys
2010/10/31 13:08:04.0453 avgntflt (a88d29d928ad2b830e87b53e3f9bc182) C:\WINDOWS\system32\DRIVERS\avgntflt.sys
2010/10/31 13:08:06.0000 avipbb (1289e9a5d9118a25a13c0009519088e3) C:\WINDOWS\system32\DRIVERS\avipbb.sys
2010/10/31 13:08:06.0734 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2010/10/31 13:08:07.0375 cbidf (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\DRIVERS\cbidf2k.sys
2010/10/31 13:08:08.0031 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2010/10/31 13:08:08.0640 cd20xrnt (f3ec03299634490e97bbce94cd2954c7) C:\WINDOWS\system32\DRIVERS\cd20xrnt.sys
2010/10/31 13:08:09.0281 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2010/10/31 13:08:10.0062 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2010/10/31 13:08:10.0796 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2010/10/31 13:08:12.0015 CmBatt (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys
2010/10/31 13:08:12.0656 CmdIde (e5dcb56c533014ecbc556a8357c929d5) C:\WINDOWS\system32\DRIVERS\cmdide.sys
2010/10/31 13:08:13.0328 Compbatt (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys
2010/10/31 13:08:14.0015 Cpqarray (3ee529119eed34cd212a215e8c40d4b6) C:\WINDOWS\system32\DRIVERS\cpqarray.sys
2010/10/31 13:08:14.0718 dac2w2k (e550e7418984b65a78299d248f0a7f36) C:\WINDOWS\system32\DRIVERS\dac2w2k.sys
2010/10/31 13:08:15.0468 dac960nt (683789caa3864eb46125ae86ff677d34) C:\WINDOWS\system32\DRIVERS\dac960nt.sys
2010/10/31 13:08:16.0156 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2010/10/31 13:08:17.0281 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2010/10/31 13:08:18.0812 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2010/10/31 13:08:19.0562 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2010/10/31 13:08:20.0218 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2010/10/31 13:08:20.0937 dpti2o (40f3b93b4e5b0126f2f5c0a7a5e22660) C:\WINDOWS\system32\DRIVERS\dpti2o.sys
2010/10/31 13:08:21.0609 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2010/10/31 13:08:22.0359 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2010/10/31 13:08:23.0046 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
2010/10/31 13:08:23.0718 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2010/10/31 13:08:24.0500 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys
2010/10/31 13:08:25.0265 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2010/10/31 13:08:26.0000 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2010/10/31 13:08:26.0671 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2010/10/31 13:08:27.0421 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys
2010/10/31 13:08:27.0921 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2010/10/31 13:08:28.0671 HdAudAddService (2a013e7530beab6e569faa83f517e836) C:\WINDOWS\system32\drivers\HdAudio.sys
2010/10/31 13:08:29.0406 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2010/10/31 13:08:30.0093 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2010/10/31 13:08:30.0781 hpn (b028377dea0546a5fcfba928a8aefae0) C:\WINDOWS\system32\DRIVERS\hpn.sys
2010/10/31 13:08:31.0421 HPZid412 (9f1d80908658eb7f1bf70809e0b51470) C:\WINDOWS\system32\DRIVERS\HPZid412.sys
2010/10/31 13:08:32.0109 HPZipr12 (f7e3e9d50f9cd3de28085a8fdaa0a1c3) C:\WINDOWS\system32\DRIVERS\HPZipr12.sys
2010/10/31 13:08:32.0750 HPZius12 (cf1b7951b4ec8d13f3c93b74bb2b461b) C:\WINDOWS\system32\DRIVERS\HPZius12.sys
2010/10/31 13:08:33.0562 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2010/10/31 13:08:34.0281 i2omgmt (9368670bd426ebea5e8b18a62416ec28) C:\WINDOWS\system32\drivers\i2omgmt.sys
2010/10/31 13:08:34.0968 i2omp (f10863bf1ccc290babd1a09188ae49e0) C:\WINDOWS\system32\DRIVERS\i2omp.sys
2010/10/31 13:08:35.0671 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2010/10/31 13:08:37.0187 ialm (81efe1c5542afb2570758f39ae3b1151) C:\WINDOWS\system32\DRIVERS\ialmnt5.sys
2010/10/31 13:08:39.0296 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2010/10/31 13:08:39.0953 ini910u (4a40e045faee58631fd8d91afc620719) C:\WINDOWS\system32\DRIVERS\ini910u.sys
2010/10/31 13:08:42.0531 IntcAzAudAddService (8e7d41d71d4e174f96d0be45f6b9e2ce) C:\WINDOWS\system32\drivers\RtkHDAud.sys
2010/10/31 13:08:46.0765 IntelIde (b5466a9250342a7aa0cd1fba13420678) C:\WINDOWS\system32\DRIVERS\intelide.sys
2010/10/31 13:08:47.0468 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2010/10/31 13:08:48.0078 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2010/10/31 13:08:48.0765 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2010/10/31 13:08:49.0453 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2010/10/31 13:08:50.0187 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2010/10/31 13:08:51.0046 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2010/10/31 13:08:51.0750 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2010/10/31 13:08:52.0468 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2010/10/31 13:08:53.0140 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2010/10/31 13:08:53.0812 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys
2010/10/31 13:08:54.0531 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2010/10/31 13:08:55.0343 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2010/10/31 13:08:56.0515 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2010/10/31 13:08:57.0140 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2010/10/31 13:08:57.0828 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2010/10/31 13:08:58.0515 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2010/10/31 13:08:59.0187 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2010/10/31 13:08:59.0890 mraid35x (3f4bb95e5a44f3be34824e8e7caf0737) C:\WINDOWS\system32\DRIVERS\mraid35x.sys
2010/10/31 13:09:00.0218 MREMPR5 (2bc9e43f55de8c30fc817ed56d0ee907) C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS
2010/10/31 13:09:00.0312 MREMPR5 - detected Unsigned file (1)
2010/10/31 13:09:00.0421 MRENDIS5 (594b9d8194e3f4ecbf0325bd10bbeb05) C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS
2010/10/31 13:09:00.0468 MRENDIS5 - detected Unsigned file (1)
2010/10/31 13:09:01.0109 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2010/10/31 13:09:02.0156 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2010/10/31 13:09:03.0218 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2010/10/31 13:09:03.0875 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2010/10/31 13:09:04.0562 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2010/10/31 13:09:05.0250 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2010/10/31 13:09:05.0984 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2010/10/31 13:09:06.0718 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2010/10/31 13:09:07.0500 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2010/10/31 13:09:08.0234 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2010/10/31 13:09:08.0843 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2010/10/31 13:09:09.0500 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2010/10/31 13:09:10.0203 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2010/10/31 13:09:10.0843 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2010/10/31 13:09:11.0625 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2010/10/31 13:09:12.0453 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2010/10/31 13:09:13.0500 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2010/10/31 13:09:14.0703 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2010/10/31 13:09:15.0359 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2010/10/31 13:09:16.0015 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2010/10/31 13:09:16.0750 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\drivers\Parport.sys
2010/10/31 13:09:17.0484 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2010/10/31 13:09:18.0156 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2010/10/31 13:09:18.0796 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2010/10/31 13:09:20.0000 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2010/10/31 13:09:20.0718 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2010/10/31 13:09:23.0203 perc2 (6c14b9c19ba84f73d3a86dba11133101) C:\WINDOWS\system32\DRIVERS\perc2.sys
2010/10/31 13:09:23.0875 perc2hib (f50f7c27f131afe7beba13e14a3b9416) C:\WINDOWS\system32\DRIVERS\perc2hib.sys
2010/10/31 13:09:24.0625 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2010/10/31 13:09:25.0390 Processor (a32bebaf723557681bfc6bd93e98bd26) C:\WINDOWS\system32\DRIVERS\processr.sys
2010/10/31 13:09:26.0140 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2010/10/31 13:09:26.0796 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2010/10/31 13:09:27.0453 PxHelp20 (7c81ae3c9b82ba2da437ed4d31bc56cf) C:\WINDOWS\system32\Drivers\PxHelp20.sys
2010/10/31 13:09:27.0500 PxHelp20 - detected Unsigned file (1)
2010/10/31 13:09:28.0000 ql1080 (0a63fb54039eb5662433caba3b26dba7) C:\WINDOWS\system32\DRIVERS\ql1080.sys
2010/10/31 13:09:28.0640 Ql10wnt (6503449e1d43a0ff0201ad5cb1b8c706) C:\WINDOWS\system32\DRIVERS\ql10wnt.sys
2010/10/31 13:09:29.0328 ql12160 (156ed0ef20c15114ca097a34a30d8a01) C:\WINDOWS\system32\DRIVERS\ql12160.sys
2010/10/31 13:09:29.0968 ql1240 (70f016bebde6d29e864c1230a07cc5e6) C:\WINDOWS\system32\DRIVERS\ql1240.sys
2010/10/31 13:09:30.0609 ql1280 (907f0aeea6bc451011611e732bd31fcf) C:\WINDOWS\system32\DRIVERS\ql1280.sys
2010/10/31 13:09:31.0234 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2010/10/31 13:09:31.0875 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2010/10/31 13:09:32.0578 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2010/10/31 13:09:33.0265 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2010/10/31 13:09:34.0000 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2010/10/31 13:09:34.0750 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2010/10/31 13:09:35.0531 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2010/10/31 13:09:36.0343 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2010/10/31 13:09:37.0156 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2010/10/31 13:09:37.0937 RTL8023xp (7f0413bdd7d53eb4c7a371e7f6f84df1) C:\WINDOWS\system32\DRIVERS\Rtlnicxp.sys
2010/10/31 13:09:38.0406 SASDIFSV (a3281aec37e0720a2bc28034c2df2a56) C:\DOCUME~1\Main\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS
2010/10/31 13:09:38.0562 SASKUTIL (61db0d0756a99506207fd724e3692b25) C:\DOCUME~1\Main\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS
2010/10/31 13:09:39.0187 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2010/10/31 13:09:39.0906 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\drivers\Serial.sys
2010/10/31 13:09:40.0703 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\DRIVERS\sfloppy.sys
2010/10/31 13:09:41.0828 sisagp (6b33d0ebd30db32e27d1d78fe946a754) C:\WINDOWS\system32\DRIVERS\sisagp.sys
2010/10/31 13:09:42.0500 Sparrow (83c0f71f86d3bdaf915685f3d568b20e) C:\WINDOWS\system32\DRIVERS\sparrow.sys
2010/10/31 13:09:43.0109 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2010/10/31 13:09:43.0828 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2010/10/31 13:09:44.0750 Srv (0f6aefad3641a657e18081f52d0c15af) C:\WINDOWS\system32\DRIVERS\srv.sys
2010/10/31 13:09:45.0828 ssmdrv (a36ee93698802cd899f98bfd553d8185) C:\WINDOWS\system32\DRIVERS\ssmdrv.sys
2010/10/31 13:09:46.0343 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2010/10/31 13:09:47.0015 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2010/10/31 13:09:47.0765 symc810 (1ff3217614018630d0a6758630fc698c) C:\WINDOWS\system32\DRIVERS\symc810.sys
2010/10/31 13:09:48.0390 symc8xx (070e001d95cf725186ef8b20335f933c) C:\WINDOWS\system32\DRIVERS\symc8xx.sys
2010/10/31 13:09:49.0062 sym_hi (80ac1c4abbe2df3b738bf15517a51f2c) C:\WINDOWS\system32\DRIVERS\sym_hi.sys
2010/10/31 13:09:49.0734 sym_u3 (bf4fab949a382a8e105f46ebb4937058) C:\WINDOWS\system32\DRIVERS\sym_u3.sys
2010/10/31 13:09:50.0531 SynTP (f484c77f748729129d5cc9c965d9f701) C:\WINDOWS\system32\DRIVERS\SynTP.sys
2010/10/31 13:09:51.0281 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2010/10/31 13:09:52.0156 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2010/10/31 13:09:53.0109 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2010/10/31 13:09:53.0781 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2010/10/31 13:09:54.0468 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2010/10/31 13:09:55.0234 TosIde (f2790f6af01321b172aa62f8e1e187d9) C:\WINDOWS\system32\DRIVERS\toside.sys
2010/10/31 13:09:55.0953 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2010/10/31 13:09:56.0625 ultra (1b698a51cd528d8da4ffaed66dfc51b9) C:\WINDOWS\system32\DRIVERS\ultra.sys
2010/10/31 13:09:57.0453 Update (264c75ceb398de9943d595bfbaed9827) C:\WINDOWS\system32\DRIVERS\update.sys
2010/10/31 13:09:57.0953 Update - detected Unsigned file (1)
2010/10/31 13:09:59.0484 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2010/10/31 13:10:00.0640 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2010/10/31 13:10:01.0343 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2010/10/31 13:10:02.0500 usbohci (0daecce65366ea32b162f85f07c6753b) C:\WINDOWS\system32\DRIVERS\usbohci.sys
2010/10/31 13:10:03.0125 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2010/10/31 13:10:03.0765 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2010/10/31 13:10:04.0375 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2010/10/31 13:10:05.0031 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2010/10/31 13:10:05.0750 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2010/10/31 13:10:06.0375 viaagp (754292ce5848b3738281b4f3607eaef4) C:\WINDOWS\system32\DRIVERS\viaagp.sys
2010/10/31 13:10:07.0046 ViaIde (3b3efcda263b8ac14fdf9cbdd0791b2e) C:\WINDOWS\system32\DRIVERS\viaide.sys
2010/10/31 13:10:07.0828 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2010/10/31 13:10:10.0453 w29n51 (c89da341fcc883a3d79dc11727484fc2) C:\WINDOWS\system32\DRIVERS\w29n51.sys
2010/10/31 13:10:14.0859 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2010/10/31 13:10:15.0578 wanatw (0a716c08cb13c3a8f4f51e882dbf7416) C:\WINDOWS\system32\DRIVERS\wanatw4.sys
2010/10/31 13:10:16.0375 Wdf01000 (bbcfeab7e871cddac2d397ee7fa91fdc) C:\WINDOWS\system32\Drivers\wdf01000.sys
2010/10/31 13:10:17.0750 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2010/10/31 13:10:18.0578 WpdUsb (cf4def1bf66f06964dc0d91844239104) C:\WINDOWS\system32\Drivers\wpdusb.sys
2010/10/31 13:10:19.0234 WudfPf (50eb9e21963b4f06fd010d007d54351b) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2010/10/31 13:10:20.0015 ================================================================================
2010/10/31 13:10:20.0015 Scan finished
2010/10/31 13:10:20.0015 ================================================================================
2010/10/31 13:10:20.0140 Detected object count: 5
2010/10/31 13:11:38.0328 ASCTRM (d880831279ed91f9a4190a2db9539ea9) C:\WINDOWS\system32\drivers\ASCTRM.sys
2010/10/31 13:11:38.0343 C:\WINDOWS\system32\drivers\ASCTRM.sys - quarantined
2010/10/31 13:11:38.0343 Unsigned file(ASCTRM) - User select action: Quarantine
2010/10/31 13:11:38.0531 MREMPR5 (2bc9e43f55de8c30fc817ed56d0ee907) C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS
2010/10/31 13:11:38.0531 C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS - quarantined
2010/10/31 13:11:38.0546 Unsigned file(MREMPR5) - User select action: Quarantine
2010/10/31 13:11:38.0609 MRENDIS5 (594b9d8194e3f4ecbf0325bd10bbeb05) C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS
2010/10/31 13:11:38.0656 C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS - quarantined
2010/10/31 13:11:38.0656 Unsigned file(MRENDIS5) - User select action: Quarantine
2010/10/31 13:11:39.0234 PxHelp20 (7c81ae3c9b82ba2da437ed4d31bc56cf) C:\WINDOWS\system32\Drivers\PxHelp20.sys
2010/10/31 13:11:39.0265 C:\WINDOWS\system32\Drivers\PxHelp20.sys - quarantined
2010/10/31 13:11:39.0265 Unsigned file(PxHelp20) - User select action: Quarantine
2010/10/31 13:11:40.0015 Update (264c75ceb398de9943d595bfbaed9827) C:\WINDOWS\system32\DRIVERS\update.sys
2010/10/31 13:11:40.0218 C:\WINDOWS\system32\DRIVERS\update.sys - quarantined
2010/10/31 13:11:40.0218 Unsigned file(Update) - User select action: Quarantine
2010/10/31 13:11:58.0796 Deinitialize success
It's nice to be important, it's much more important to be nice.

#4 mrfingerz

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Posted 31 October 2010 - 06:53 PM

Hi...managed to download and run the Eset Online Scanner in safe mode with networking. It found nothing....also ran MBAM which also found nothing.

Edited by mrfingerz, 31 October 2010 - 08:15 PM.

It's nice to be important, it's much more important to be nice.

#5 boopme

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Posted 31 October 2010 - 09:44 PM

How is it running now? Dis the TDSS tool not give an option to Cure at the end??
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 mrfingerz

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Posted 31 October 2010 - 10:00 PM

Still running badly, haven't tried to create system restore point. It's very slow, the MBAM quick scan took over an hour. Runs reasonably well in safe mode only. No, didn't get a cure option. Does the log look ok? CPU usage is very high when it's doing nothing at all.

Would you suggest trying any other tools?
It's nice to be important, it's much more important to be nice.

#7 boopme

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Posted 31 October 2010 - 10:53 PM

Hi, We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 mrfingerz

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Posted 01 November 2010 - 11:05 AM

Hi Boopme,

DDS went ok, have posted the logs where asked. Couldn't run GMER tried both links versions. One froze and the other crashed it. I assume I am supposed to leave the defogger enabled for now?
It's nice to be important, it's much more important to be nice.

#9 boopme

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Posted 01 November 2010 - 02:27 PM

Good! It wil be a day or so but you will be replied to.
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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