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browsers not working and others


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#1 karlj38

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Posted 30 October 2010 - 01:13 PM

I must first apologise for this being a vague post as I don't exactly know what's wrong with my computer.
OS Windows 7 Ultimate 6.1.7600 32bit

Suspected origin - from browsing the site hdreactor.com i was redirected to another russian site which tried to automatically download stuff (.exe files) which ESET Smart Security 4 blocked (at least most of (i fear something may have gotten through)). No recent programs etc have been installed.

Tried to solve problems by running Eset scans, MalwareBytes, Spybot S&D, Auslogics Speedboost and SpyHunter.

Current symptoms:
Google Chrome will not load any pages it just sits on a blank screening. Tried reinstalling but no effect.
iexplore and firefox sometimes wonít open at all but process is running(~1600K), after ending the process tree from task manager it usually works next time loaded.
Many instances of skolewcho.com/(somerandomstring) get blocked by ESET and similarly from lkckclckli1i.com/(somerandomstring) when usually just browsing google but not exclusive to search redirects.
Recently, when booting in safe mode, I couldnít open explorer.exe and some error regarding some windows service would show up but having just checked this, it seems to be fixed now. I donít know if that had anything to do with it.

Please help me bleepingcomputer

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#2 Orange Blossom

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Posted 30 October 2010 - 07:11 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
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#3 karlj38

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Posted 01 November 2010 - 11:48 AM

Hi,

In the process of creating the logs that you requested, I thought it would be a good idea to run TDSSkiller after which it found a problem in the boot record and tried to cure it. However, unfortunately in trying to fix the problem, it has now ruined my windows installation and probably the mbr. when loading the OS it blue screens with the primary error STOP: 0x0000007B. So now I am going to use a LiveCD to get access to the machine and backup what data I can; it looks like it's going to be be a reformat and fresh OS install :thumbsup: Unless that is you happen to have any better alternatives.

#4 Orange Blossom

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Posted 01 November 2010 - 07:47 PM

There are other options available. Whether they are better I don't know. Please wait for further assistance.

Orange Blossom :thumbsup:
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#5 Elise

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Posted 02 November 2010 - 04:22 AM

Hi there, the simplest solution would be to do a startup repair. You can do that from your Windows DVD, or, if you don't have it, tap F8 on startup and look for the Recovery Environment/repair windows option in the Advanced Boot options menu.

A detailed tutorial can be found here. This is primarily for Vista, but can also be used for windows 7.

regards, Elise


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#6 karlj38

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Posted 03 November 2010 - 05:39 AM

I tried to do a startup repair from the recovery boot but it didn't fix anything. I also tried various bootrec and fixmbr commands but to no avail (despite saying it had completed succesfully).

I have backed up my music, docs etc using a liveOS disc and have now reformatted and installed windows again (wasn't as unpleasant as I was expecting tbh), I am just in the process of adding all the softwares back on - all seems to be working fine :thumbsup: It's refreshing to see the machine in such good condition again actually; it hasn't been formatted in 18 months and it was full of junk so I guess this could have been a blessing in disguise.

Thanks for your help and suggestions though and I guess you can lock this thread now if you want.

#7 Elise

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Posted 03 November 2010 - 08:12 AM

I'm glad to hear that. Happy computing!

regards, Elise


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