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Need help ASAP. My computer is infected with a mutant form of AV


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#1 WastingSanity

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Posted 30 October 2010 - 03:41 AM

I went to dictionary.com of all places and the classic virus scan popped up. I reacted slowly and I had part of the virus transmitted onto my computer. I went through the steps I used in the past. Rkill, Hijackthis, Mbam and even combofix. The problem is that Mbam and Combofix wont even open. I don't have the annoying pop ups or anything of that nature. I do have minor browser hijacking.

How do I get Mbam to work? I have never used Combofix but I was willing to give it a shot to fix the comp, but that didn't work. All my attempts were from the networking windows safe mode.

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I stumbled on to a post that recommended using TDSSKiller. I tried it and now Malwarebytes is working. I will keep you all updated on this.

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TDSKiller removed one threat and one possible threat. I skimmed Malwarebytes over my PC and it managed to remove a trojan. I am currently applying an in depth scan to my PC. Is there anything else I should consider doing in order to make certain I managed to get everything?

Edited by WastingSanity, 30 October 2010 - 11:28 AM.


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#2 Orange Blossom

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Posted 30 October 2010 - 07:19 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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