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Back up process failed


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#1 hrein

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Posted 29 October 2010 - 02:06 PM

I have a virus on my computer and Im trying to complete the steps recommended from here to get fixed and the first step is to back-up my computer and I keep getting the following message after each attempt to back -up my system

The Back up did not complete successfuly
An error occured. The following information might help you resolve the error:
The Drive cannot find the sector requested (0x8007001B).

How do I fix this problem

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#2 hrein

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Posted 29 October 2010 - 04:15 PM

I tried again and finally back up was successful no issue now thanks

#3 hamluis

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Posted 29 October 2010 - 04:57 PM

Glad you worked it out, thanks for posting your resolution...happy computing :huh:.

Louis




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